2/10
Found Roaches in my room and wanted to cancel my reservation. The guy at the front desk gave me a dirty look when I told him I would like to cancel because of the roaches and he didn’t believe me. I showed him the photo I took of the roach I found within 5 minutes of being inside my room. He told me he was not going to cancel my reservation because I booked through Expedia and there was nothing he could do. So I gave him my key and went to a knew hotel to stay. Would never stay at this place ever again, it was terrible customer service and room was not that clean and had roaches.
Shailey
2025 年 5 月に 3 泊滞在