4/10 (不満)
Nancy P.
2025 年 8 月 17 日
気になった点 : 清潔度
The house was centrally located in a great neighborhood. The on-street parking was a concern of mine, but we always found a spot within a few houses. The vintage house itself was ok but needs some attention: •Not enough plates and silverware•Need outdoor trash can•Steps at entrance are treacherous – need a railing•Cleaning crew left back door unlocked•No hand towels or soap supplied in the bathroom. •Needs a deep-cleaning and some TLC – heavily stained carpeting in large bedroom, noticeable dust and dirt throughout•No smoke alarm, CO2 detector, fire extinguisher etc.Communication prior to our trip was great but dropped off considerably. •I had to initiate contact on the day of arrival and departure to get opening and departing instructions. •I reached out mid stay and I didn’t receive a reply until the next day •All communication took place through the Vrbo posting. A cell phone # for texting would have been preferred for immediate replies•We forgot something in the house and I reached out to Katie about mailing it to me at my expense on 7/26. She confirmed it was located & would mail after current guest departure on 7/29. I have reached out four times since, asking for a status update, including offering to stop and pick it up on 8/16. I have been ghosted and have yet to hear from her 8/17.If you’re looking for a quick stay in a great location and can overlook the above items I’d say give it shot. However, you may be able to do better elsewhere.
Nancy P.
2025 年 7 月に 4 泊滞在