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バックアエ イン ニア OーSU メディカル センター コロンバス オー I-71 バイ OYOの口コミ

2.5 out of 5
バックアエ イン ニア OーSU メディカル センター コロンバス オー I-71 バイ OYO
1208 E Dublin Granville Rd, Columbus, OH

口コミ

5.2
評価 10 - 319 件の口コミ中 60 件が非常に良い" "
評価 8 - 319 件の口コミ中 44 件が良い" "
評価 6 - 319 件の口コミ中 34 件が普通" "
評価 4 - 319 件の口コミ中 42 件が不満" "
評価 2 - 319 件の口コミ中 139 件が非常に不満" "

5.0/10

清潔度

6.2/10

スタッフとサービス

4.4/10

設備とサービス

4.8/10

施設のコンディションと設備

4.6/10

環境への配慮

口コミ

2/10 (非常に不満)

Vincent

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room 187 and possibly others nearby has had a bed bug infestation for years. despite hotel desk assurance that there were no longer bugs in the room, it had multiple of different species, Ants, roaches, spiders and bed bugs. Kids and teenagers living there hanging outside late into the early morning hours. And when they have a police officer on duty in the lobby, it must say something about the place.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Christopher

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dirty undrained water in the tub on check-in. Just a dump all around.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Valmiki、Blacklick

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very unsafe, kids were playing around until midnight, I saw men were drinking alcohol and walking around the facility…..
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Thomas J

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very run down property. Sink clogged, exterior doors unsecure, mouse droppings in the room, marijuana smells in the non smoking area, lots of suspicious activity in the parking lot.
2024 年 4 月に 6 泊滞在

2/10 (非常に不満)

Tommy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I didn’t even stay there! I checked in, realized it’s used as a homeless shelter, the entrance door was hanging off the hinge and the lock on my door was snapped off. My visit lasted 5 minutes and i left and never ever went back and won’t.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Warsame

出張
気になった点 : 設備とサービス
I was shocked when I arrived the hotel from the airport. There was not even a hot water and there was not even an acknowledgment from the admin.
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Matthew

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Filthy Filthy Filthy The tub was absolutely disgusting. There were ants all over. I was told by the manager at the front desk if I don't leave a negative review that he will give me the best room available. Pure filth in the bathtub and bathroom. Look elsewhere.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Amanda Kelly dos Santos、Huntington Beach

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Courtney

2024 年 3 月に 3 泊滞在

6/10 (普通)

Cortez

良かった点 : スタッフとサービス
The front desk guy was kind, the hotel was dirty though and the TVs were old, the kids and people sleeping in the hallway was not cool.. but you get what you pay for the rooms were very cheap and the highway being right there made it convenient
2024 年 2 月に 2 泊滞在

4/10 (不満)

Renee

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was peices of broken glass and copper glitter all over the floor.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

saciid

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good people
2024 年 2 月に 1 泊滞在

8/10 (良い)

Amazone paulo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay
2024 年 2 月に 2 泊滞在

2/10 (非常に不満)

Matt

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do not recommend.
Dirty. Very dirty. Sheets looked slightly wrinkly and had some dirt on them, plus cigarette burns. There was a bandaid stuck on the coat rack, hair and rubber bands in the shower, no tissues, a plastic bag covering the smoke detector, the remote was missing batteries, and the doors to the hotel don’t lock so anyone can walk in. I would have complained but I doubt they would have been able to give me a better place. It seemed like the kind of hotel that specializes in not caring about making an especially good impression, or caring that they have made a bad one. It was a roof over your head, running water, and a bed. But that’s about it. Stay here if your only other option is sleeping on the streets. Otherwise, I would recommend against.
2024 年 2 月に 1 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi, Matt! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Lisa

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avoid, not worth even the low cost
Don’t stay. Black mold in shower, very uncomfortable mattress, creepy, run down, heard other guests complaining about dirty room upon check in, smelled like smoke, staff didn’t seem like they knew what they were doing.
2024 年 2 月に 1 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi, Guest! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Lisa

2/10 (非常に不満)

Rolando

気になった点 : 清潔度、スタッフとサービス、客室の快適度
I woke Saturday morning to watch mice run in the room. I immediately left.
2024 年 2 月に 1 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi, Rolando! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Lisa

2/10 (非常に不満)

Kenneth

出張
気になった点 : 施設のコンディションと設備
It was not good. Too much traffic in the halls. Arguing and there is a program for homeless people and the hotel staff cursing loud and going back and forth to get them out. This happened more than once in my 2 day stay and I only slept there. Internet service is not good. I had to turn the TV in order to watch it because of it freezing. There was no iron in my room.
2024 年 1 月に 2 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi, Kenneth! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Lisa

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel NIGHTMARE from H*ll
This was the worst hotel Ive ever been to. It stinks real bad in the stairwell, we booked a room that said was available but it wasn’t. Why would you allow people to book unavailable rooms? We had to wait 30 mins to an hour for a new room, Then our new rooms heat didnt work, stains on the bed, dirty bedding. Then we had a terrible interaction with other guest, recording us and following us in the hallway. I felt UNSAFE! By the morning, Got woken up by RUDE STAFF banging on the door because they mistaken our room for someone else! I hated it, I want a refund! Never again!
2024 年 1 月に 1 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi, Guest! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Lisa

2/10 (非常に不満)

Riunita

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
So the rooms shown on the photos are not what they actually look like, also they have ROACHES and men that try to proposition you not a safe clean stay
Smoke Detector
Ceiling
Hinges on the room door
border missing
2024 年 1 月に 1 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi, Riunita! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Lisa

10/10 (非常に良い)

Wendell

2024 年 1 月に 4 泊滞在

2/10 (非常に不満)

Patrick

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Lisaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi, Patrick! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Lisa

2/10 (非常に不満)

GEORGE

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

2/10 (非常に不満)

craig

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Awfull just awfull
It was awfull the first room we were given the beds had been slept in the trash was a mess and the towles and wash clothes had been used then we see roachs climbing the walls and my wife woke up to roaches crawling on her the tv wouldnt work the hair dryer wouldnt work when i approached the front desk abiht the issues i was told thsy since i booked through hotels.com there was nothing they could do and to have a good day.
2023 年 11 月に 1 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 12 月 8 日)
Sorry for the unpleasant experience you had with us. Craig! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

10/10 (非常に良い)

Rockey

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Timからの返信 (投稿日 : 2023 年 12 月 8 日)
Hi, Rockey! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to get away. Had absolutely NO issues. My stay was quiet and clean. I will be coming back. Thank you
2023 年 9 月に 1 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for rating us with such awesome words, Jennifer! We will strive to keep up with your expectations every time. Regards, Barbara

10/10 (非常に良い)

Jennifer

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay was quiet, comfortable and clean, even during football games. I am a repeating customer and highly recommend this place. The staff is polite and friendly..
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

tiant

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This place was cheap, so my expectations weren't very high. So when I got there, I tried my best not to be judgmental, but every part of the property looked seedy. I was sure my vehicle would not make it through the night without being broken into. The person who checked me in was very nice and accommodating, That is about the only truly positive thing I could say about this property. Apparently, there are full fledged families living there as regular guests, because I saw no less than 6 unrelated kids playing and running around the halls on my way to my room. The hallways reeked of bad weed and stale stink. The room was decent for what I paid, just a few small things not really worth mentioning. But the big thing worth mentioning was my bathroom had lots of mold on the ceiling. As I was leaving the next day, I saw a roach crawling down the hallway wall AND got propositioned by a drug addict form a date, all within 2 minutes of each other. If you just need a place to lay your head for a few hours without spending a lot of money, then this place might be okay for you. Otherwise, spend a little extra money for some place better.

10/10 (非常に良い)

tiant

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This place was cheap, so my expectations weren't very high. But when I got there, I was sure my vehicle would not make it through the night. I tried my best not to be judgemental, but every part of the property looked seedy. I was sure my vehicle would not make it through the night without being broken into. The person who checked me in was very nice and accommodating, so that was good. Apparently, there are full fledged families living there as regular guests, because I saw no less than 6 unrelated kids playing and running around the halls on my way to my room. The room was decent for what I paid, just a few small things not really worth mentioning. But the big thing worth mentioning was my bathroom had mold on the ceiling. As I was leaving the next day, I saw a roach crawling down the hallway wall and got propositioned by a drug addict, all within 2 minutes of each other. If you just need a place to lay your head for a few hours without spending a lot of money, then this place might be okay for you.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Edward

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was very nice!!! Thanx
2023 年 10 月に 1 泊滞在

4/10 (不満)

Shawn

2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

John

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
CLOSED SHUT DOWN!!!!
IT WAS SHUT DOWN COMPLETELY AND I HAD TO FIND ANOTHER HOTEL UP THE STEET
2023 年 10 月に 1 泊滞在

4/10 (不満)

Jordan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Gave me the wrong room and had roaches had no control over their parking
2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

Ballroom Dance

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 10 月 17 日)
Hi, Guest! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Ava

2/10 (非常に不満)

Alexis

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very poor stay
The tv was broken and none of the outlets worked besides one for the lamp, the entire hotel smelt like weed
2023 年 9 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
If it’s a last resort maybe keep going
Upon pulling up to the hotel my Uber driver commented how much of a ghost town it was red flag number one. Property has a $150 deposit but at check in they waved it red flag number two. The vanity was damaged and the bed made a loud bang getting on and off it. Property had a weird odor to it.
2023 年 9 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 10 月 17 日)
Hi, Guest! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Ava

2/10 (非常に不満)

Bishar

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I didn’t stay at the hotel it was crazy smoking I get sick I’m alargy to smelling smoke and i tel them the gentleman at the desk and he told me I will get refund back I didn’t get my refund it was soo bad day
2023 年 9 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 10 月 17 日)
Hi, Bishar! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

4/10 (不満)

Christopher

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don’t stay there
Bad experience, roaches in the laundry area.
2023 年 9 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 10 月 17 日)
Hi, Christopher! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Ava

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 9 月 12 日)
Hi, Christopher! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Ava

4/10 (不満)

David

気になった点 : 設備とサービス、施設のコンディションと設備
There were lots of people hanging out in the parking lot late at night, which was a bit unsettling.
2023 年 9 月に 3 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 9 月 12 日)
Hi, David! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

4/10 (不満)

Haodong

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
roaches were crawling on the bathroom floor. Towels had stains. Carpet is dirty.
2023 年 9 月に 1 泊滞在
Timからの返信 (投稿日 : 2023 年 9 月 12 日)
Hi, Haodong! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk guy was very welcoming and made sure I was comfortable. He checked me in early with no issues and showed me to my room. Great service. This is not a luxury hotel but for the price I would definitely stay here.
2023 年 8 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 9 月 12 日)
Thank you for rating us with such awesome words, Aaron! We will strive to keep up with your expectations always. Regards, Ava

4/10 (不満)

Robert

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 9 月 12 日)
Sorry for the hassle you faced, Robert! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 (非常に不満)

Jocelyn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 9 月 12 日)
Hi, Jocelyn! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

2/10 (非常に不満)

David

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was OLD and would not recommend this place. The room was clean but run down. Flip latch security lock was broke off. You had to yank the door open as the key lock was broken.
2023 年 8 月に 5 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst place ever
Nasty, dirty, hole in theceiling water leaking, bedsheets had holes, after finding my room and going in contacted hotels.com and they helped my get my deposit money back, refused to stay , but haven't received a refund for the room, said they had to fill out paperwork for a refund
2023 年 8 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 9 月 13 日)
We are sorry to disappoint you, Guest! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

10/10 (非常に良い)

Alexis

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spacious, housekeeping was done everyday. It was quiet enough for a professional and getaway stay. The sink was clogged and before maintenance could address the issue, the front desk offered to relocate me into a more convenient room. Maintenance and management came to make sure that the issue was taken care of. Though the issue was more deeper, both management and the maintenance personnel demonstrated good customer service. I also liked that the wifi works very well. I will recommend this property to anyone looking for an affordable place for a stay.
2023 年 8 月に 3 泊滞在
Noahからの返信 (投稿日 : 2023 年 9 月 12 日)
Thank you for your appreciation, Alexis! We hope to give you a consistent service every time. Regards, Noah

2/10 (非常に不満)

Melinda

家族旅行
気になった点 : 設備とサービス
This place is horrible. I tried many times to call and cancel and was told to keep calling back. Keep calling back so I wasn’t able to cancel so they took money out of my account anyway even though it was their fault, I was not able to cancel.
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Katrina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Avaからの返信 (投稿日 : 2023 年 9 月 12 日)
Hi, Katrina! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

2/10 (非常に不満)

Tim

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very Bad
This place should be condemed its very bad. Pace is also very dirty ( hallways, doors falling off on outside )
2023 年 8 月に 1 泊滞在
Noahからの返信 (投稿日 : 2023 年 9 月 12 日)
Sorry to hear this, Tim! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again, and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah