レストラン

シェラトン コロンビア ダウンタウン ホテルの口コミ

3.5 out of 5

口コミ

8.2

とても良い

評価 10 - 1001 件の口コミ中 472 件が非常に良い" "
評価 8 - 1001 件の口コミ中 274 件が良い" "
評価 6 - 1001 件の口コミ中 116 件が普通" "
評価 4 - 1001 件の口コミ中 75 件が不満" "
評価 2 - 1001 件の口コミ中 64 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

7.8/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Karin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay. We look forward to seeing you again and providing you with another memorable experience.The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Daniel

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great classic hotel in a vibrant downtown.
2024 年 4 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay, we look forward to you next visit and providing a memorable stay once again.The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Rosetta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The rooms was excellent the customer service was excellent... inside the elevator had a bad smell... but everything else was excellent
2024 年 5 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay, we look forward to you next visit and providing a memorable stay once again.The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Charlie、Spartanburg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great people
2024 年 5 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay, we look forward to you next visit and providing a memorable stay once again.The Team of The Sheraton Downtown Columbia

6/10 (普通)

Del

出張
良かった点 : 清潔度、スタッフとサービス
Convenient downtown location. Building was old with creaky floors.
2024 年 5 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for choosing The Sheraton Downtown Columbia,Our location is a historic building with unique quirks that bring out its charm. I can agree that we are situated in a prime location. We look forward to you next visit and providing another memorable stay.The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 3 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 30 日)
We are delighted that you selected The Sheraton Downtown Columbia for your recent stay,Your satisfaction is our top priority, so we are thrilled to hear that you had an enjoyable experience. Our team is committed to providing the highest level of service, and we are pleased that we met your expectations. We eagerly anticipate your next visit, and we look forward to delivering another exceptional experience that exceeds your expectations. Thank you for choosing The Sheraton Downtown Columbia

10/10 (非常に良い)

Rita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property in a fun walkable area for campus visits. Even a Starbucks in the lower level. Great rooftop bar and friendly staff.
2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for choosing The Sheraton Downtown ColumbiaI am ecstatic to hear you enjoyed your stay! we look forward to you next visit, and serving you again soon!From The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel! Our room was super clean and spacious. Convenient to restaurants and shopping. Valet service was affordable at $24.00. Love that! Starbucks downstairs was convenient. 5 minute walk to the capital building. Will definitely stay here again in the future! 😊
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Lisa,Thank you for choosing Sheraton Columbia Downtown Hotel and for taking the time to share your five-star experience! We are happy to hear that our convenient location, standard of cleanliness, and valet service added to the enjoyment of your stay. It was a pleasure to host you and we can't wait to welcome you back again soon. Thank you for the kind words!Warm Regards,Guest Services

2/10 (非常に不満)

linda

2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 5 月 13 日)
I am sorry to hear that you were dissatisfied with your stay at The Sheraton Downtown Columbia. It is never our intent to allow a guest to checkout without having had a pleasant stay.We hope this is not the last chance you will provide us to wow you with our location and hospitality.Thank you for choosing The Sheraton Downtown Columbia

10/10 (非常に良い)

Monte

出張
良かった点 : 設備とサービス、施設のコンディションと設備
Extremely friendly staff and comfortable beds!
2024 年 4 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for choosing The Sheraton Downtown Columbia!I am ecstatic to hear you enjoyed your stay with us. we look forward to your return.Until next time,The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Older building very nicely renovated. Friendly staff. Nice room a little distinctive from other properties.
2024 年 4 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for choosing The Sheraton Downtown Columbia!I am ecstatic to hear you enjoyed your stay with us. we look forward to your return.Until next time,The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Ashley

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
AMAZING STAFF!!! I have stayed here numerous times and the front desk staff is superb!
2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for choosing The Sheraton Downtown Columbia!I am ecstatic to hear you enjoyed your stay with us. we look forward to your return.Until next time,The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for choosing the Sheraton Downtown ColumbiaI am glad to hear you enjoyed your stay with us! We look forward to your next stay and serving you again.Thank you!The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Joyce

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the stay.
2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for choosing The Sheraton Downtown Columbia, I am ecstatic to hear you enjoyed your stay! We look forward to your future stay and serving you again.The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Safouen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 9 日)
I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

10/10 (非常に良い)

Kristy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great historic property with friendly, professional service. Loved the Vault Bar and the downtown location. When I return to Columbia in a few month, I'm definitely staying here again.
2024 年 4 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 9 日)
I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

8/10 (良い)

Desiree

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 9 日)
I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

10/10 (非常に良い)

Luis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is 2 blocks away from the State Capitol, Very unique
2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 9 日)
I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

10/10 (非常に良い)

Rudy A

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was fine except for the ice make which was out of order
2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 9 日)
I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

10/10 (非常に良い)

Caroline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Great staff, great clean rooms! Parking was not great, but really cool street festival right outside the front of the hotel Saturday mornings! No working ice machine in the entire hotel, and the “vending machine” was a cabinet in the lobby that was locked and no one could find the key. Other than that, very pleasant stay!!!!! Would book again but bring beverages and ice!!!
2024 年 3 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 9 日)
I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

8/10 (良い)

Suzanne

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful lobby. This Hotel was a bank, tile flooring - original and is well preserved
2024 年 4 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 9 日)
I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

10/10 (非常に良い)

Milton

出張
Great stay
2024 年 3 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay. We look forward to your next visit and serving you again!Until Next Time,The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

pamela

グループ旅行
Friendly staff and loved the charm of non traditional hotel
2024 年 3 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay. We look forward to your next visit and serving you again!Until Next Time,The Team of The Sheraton Downtown Columbia

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location!
2024 年 3 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for choosing to stay at The Sheraton Downtown Columbia.We are delighted to hear that your stay was enjoyable and we are eagerly anticipating your next visit.We hope to see you again soon!Warm regards,The Team at The Sheraton Downtown Columbia

8/10 (良い)

Susan

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking is tricky for the property. Valet is offered for $24/day. Many dining options are available within walking distance.
2024 年 3 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 28 日)
We thank you for choosing The Sheraton Downtown Columbia! We look forward to your next visit!

6/10 (普通)

Scott

良かった点 : 清潔度
気になった点 : スタッフとサービス
Good location and fair price for this older and refurbished hotel. The valet service for parking (the only solution) was well run if a bit overpriced. Clean and comfortable room, nice large shower with good hot water and pressure. But the staffing is iffy. No one at the front desk when I arrived and I had to call out for someone to appear. No one in the breakfast area when I arrived and I had to wait 10 minutes for anyone to appear. Coffee was terrible and I was charged a different (higher) price than listed on the menu. (They took off the charge.) Printed sheet said ice was only available from 9 to 5 which was not true though not every ice machine was working. Management needs to pay attention. But the room was quite comfortable and spotless.
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Scott,Thank you so much for your feedback. While we're happy to know that our clean, comfortable accommodations impressed you during your visit, we're sorry to hear about any disappointment in the service you received. All of your comments will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you. Warm Regards,Guest Services

10/10 (非常に良い)

R S

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location & view of city very nice!
2024 年 3 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 12 日)
I am ecstatic to hear you enjoyed your stay! I personally enjoy our location as well, being able to take advantage of local shopping, food, and entertainment! What is there not to love about your home away from home, The Sheraton Downtown ColumbiaWe look forward to your next visit,Nathaniel of The Sheraton Downtown Columbia

4/10 (不満)

Henry

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff interaction was very good. Very friendly. Room was dirty. Bed was filthy. We received no room service. No fresh towel or wash cloths. The shower made a very loud deep sound when cutting hot water on.
2024 年 3 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 12 日)
I apologize profusely! It is out of the norm that we hear a guest has not been able to fully enjoy their stay with us. I have taken note of the issues you have brought to my attention and am taking them very seriously. Your feedback is providing us all with the opportunity to do better and correct our shortcomings. I hope this is not the last time you will allow us the chance to wow you with our property. Sincerely,The Sheraton Downtown Columbia

8/10 (良い)

Bruce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay. Sheraton has nice locations for a drink, but get food from area choices.
2024 年 3 月に 2 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 12 日)
I am ecstatic to hear you enjoyed your stay! However I am sorry to hear our food options did not meet your expectations. I hope this is not our last chance to wow you with our restaurants.We look forward to your next visit,Nathaniel of The Sheraton Downtown Columbia

10/10 (非常に良い)

Gabriel

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for your praise! I am ecstatic to see you enjoyed your stay! That is exactly what we strive for here at The Sheraton Downtown Columbia. I hope you come to visit us again.Your Home Away From Home! The Sheraton Downtown Columbia

10/10 (非常に良い)

Joanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location you can walk everywhere. Had a problem with first room and staff were so nice. Great bar! Will stay again.
2024 年 3 月に 1 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for your praise! I am ecstatic to hear you enjoyed your stay! That is exactly what we strive for here at The Sheraton Downtown Columbia. I hope you come to visit us again.Your Home Away From Home! The Sheraton Downtown Columbia

8/10 (良い)

Trent

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very clean and comfortable. Downtown area seemed dull and crusty with lots of. Construction.
2024 年 2 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for taking the time sharing your feedback!

10/10 (非常に良い)

Ray

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Older hotel but in excellent condition.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Ray,Thank you so much for your kind review and for giving us a perfect rating. We take great pride in providing our guests with exceptional facilities and we appreciate your recognition of our effort. It was a pleasure having you here, and we hope you return soon.Warm Regards,Guest Services

10/10 (非常に良い)

Gina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the rooftop bar, that also offered great dinner service. Really liked the view from the roof, as well as from our room. Great sunrise view, and downtown view. Liked having the option for room service. Enjoyed breakfast in the historical Vault, too!
2024 年 2 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you!

10/10 (非常に良い)

Moises Gonzalo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location. Great staff. Highly recommended. Will use again in the future.
2024 年 2 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Smallest king room
The hotel is beautiful, the location is unbeatable. We ordered a king room and it was unfortunately so small. We ordered for our wedding night so it was a bit of a let down to not have the a gorgeous room to enjoy for our weekend. For the price, wish it was a bit more. Literally just enough room to walk around the bed. Wouldn't recommend the king room but would definitely book and try again with the hotel.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
It's an honor you chose us for such a special event, and we're thrilled to hear that you found our hotel beautiful and loved our unbeatable location. However, we're concerned to learn about your experience with your room, especially on such a special occasion. Your feedback is valuable, and we'll certainly take it into consideration as we strive to improve our accommodations. We wish you the best on your new journey and hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Warm Regards,Guest Services

10/10 (非常に良い)

Dereena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the central location - near USC campus and within walking distance to restaurants and venues
2024 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Guest Services

8/10 (良い)

Margaret

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The staff was very friendly and overall we enjoyed our stay. The hotel is in an old building and has some very cool features. There is a Starbucks in the basement. The Vault Martini Bar was disappointing (how is it a martini bar if it doesn’t even have martini glasses???). The rooftop bar was fun but both bars were poorly stocked. The food was good but the menu was limited. The room was clean but the bed sank badly in the center which made sleeping difficult. Downtown Cola was also disappointing (not much to do within walking distance). We also had the unfortunate luck of staying here the same time as a wedding party and some of the wedding guests were in the room next to us and were extremely rowdy (they broke a window at 2am!!). The noise from the street was also almost impossible to ignore. I recommend upgrading the beds and replacing the windows to help with the noise. That said, the staff helped make our stay pleasant.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Margaret,We always appreciate hearing from our guests, and we're glad our friendly staff made you feel welcome. It's also great to know that some of our dining options were to your liking. However, we apologize for any disappointment with the bars and bed and any concerns about noise. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we hope you'll come back to see us.Warm Regards,Guest Services

8/10 (良い)

Karen

2024 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Guest Services

4/10 (不満)

Bob

出張, カップルで旅行
Upon arrival the hotel had lost wifi. They were unable to check guest in unless prepaid . This also shut down dining options and anyway to pay using credit cards. There was no backup and lasted well into following day. Although staff was was nice the hotel offered nothing to compensate their guest.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Bob,We deeply regret the inconvenience caused by the loss of the internet and its impact on your stay. The situation does not reflect the high standards we aim to uphold. While we're glad to hear our staff was accommodating, we understand your perspective that more could have been done to address the inconvenience. Your feedback is valuable as it helps us improve our contingency plans for such occurrences in the future. We hope to welcome you back and provide a seamless experience that regains your trust.Warm Regards,Guest Services

10/10 (非常に良い)

Clayton

良かった点 : 施設のコンディションと設備
Great location, especially for Saturday Main Street Market.
2024 年 2 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Clayton,Thank you so much for the feedback. We're so happy to know that our amazing location was perfect for your needs and that you had a good time with us overall. Please consider coming back to join us again in the future. Warm Regards,Guest Services

10/10 (非常に良い)

Kristopher

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay. Clean and comfortable
2024 年 2 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you

10/10 (非常に良い)

Harry

2024 年 2 月に 3 泊滞在
Nathanielからの返信 (投稿日 : 2024 年 3 月 28 日)
I thank you for choosing to stay with us at The Sheraton Downtown Columbia. We look forward to your next visit!

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you!

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you!

2/10 (非常に不満)

Richard

Disappointing
We were very disappointed due to not being notified that an event that affected our stay would be occurring. Also the price of our stay was higher from the one that we were originally informed that it would be
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Richard,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disruption from the event onsite. We recognize this could have been communicated more effectively, and we'll keep your comments in mind. In addition, we apologize for any confusion about the final rate. Reservations made via third-party sites do not include certain taxes and fees. This is noted during the booking process. If you're in the area again, we hope you'll come back to see us.Warm Regards,Guest Services

8/10 (良い)

Brandon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean and cozy with an excellent view. The staff were friendly and helpful. There were great restaurants within walking distance.
General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Brandon,We always enjoy hearing from our guests. It's great to know that our clean, welcoming accommodations and amazing views impressed you. The next time you're looking for convenient, comfortable accommodations in the area, please come see us again.Warm Regards,Guest Services

10/10 (非常に良い)

Edward

2024 年 1 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you!

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quick staycation for birthday. Clean room, friendly staff.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Kimberly, We’re so delighted that you chose to celebrate a birthday with us! It was an honor to have been a part of this important day, and we are thrilled our hospitable team and impeccable accommodations helped make it extra special. Thank you for your glowing review and perfect rating, and we hope you return soon!Warm Regards,Guest Services

10/10 (非常に良い)

rossi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Adamsからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you!