施設からの眺望
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ベイモント バイ ウィンダム コロンビア モーリーの口コミ

2.5 out of 5
ベイモント バイ ウィンダム コロンビア モーリー
715 S. James M Campbell Blvd, Columbia, TN

口コミ

7.0

良い

評価 10 - 627 件の口コミ中 170 件が非常に良い" "
評価 8 - 627 件の口コミ中 177 件が良い" "
評価 6 - 627 件の口コミ中 130 件が普通" "
評価 4 - 627 件の口コミ中 82 件が不満" "
評価 2 - 627 件の口コミ中 68 件が非常に不満" "

7.2/10

清潔度

8.0/10

スタッフとサービス

6.2/10

設備とサービス

6.8/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

6/10 (普通)

ATSUSHI

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 12 月に 18 泊滞在
asst . managerからの返信 (投稿日 : 2020 年 12 月 24 日)
thanks for taking time to let us know.

10/10 (非常に良い)

marianna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good stay
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoy your stay
2024 年 5 月に 2 泊滞在
Mからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Margaret,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

6/10 (普通)

Melissa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The shower handle was broken off making the water difficult to turn on. The door to the room had a lot of space around it letting an extreme amount of light show through that made it difficult for me to sleep. Had to roll a towel and put it along the bottom to get the room darker.
2024 年 5 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Melissa,Your comfort is our top priority, and we apologize for any discomfort experienced. We are investigating the issues. Our guests must feel at home, and we are taking steps to enhance our rooms and furnishings based on your comments and hope to keep your trust in the future.Sincerely,Management Team

6/10 (普通)

Angela、Ten Mile

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Angela,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 (非常に良い)

joe

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 4 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Joe,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

6/10 (普通)

sharon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
This property was fine. I might stay there again if I had to. It wasn’t terrible but it wasn’t great.
2024 年 3 月に 2 泊滞在
Mからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Sharon,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 (非常に良い)

Timothy

Good
2024 年 3 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Timothy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 (良い)

David、 Palatine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I have stayed here before and very convenient for me
2024 年 3 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear David,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 (良い)

Golden

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Golden,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 (非常に良い)

Roger G

Great dedicated staff and management, convenient to stores, eateries, gas stations, and downtown Community, safe environment and a smooth drive to get back on the highway to one’s destination.
2024 年 3 月に 3 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Roger,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 (良い)

Laura

カップルで旅行
The check-in manager was very nice. Facilities were tired and worn. Appreciated the breakfast, but it was from 7-9:00. Would have liked it better if it was open at 6:00. Ice only available on the first floor. Morning manager was very kind.
2024 年 3 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Laura,Thank you so much for our generous ratings. We appreciate you to recognize our staff's exemplary hospitality. We shall look into the concerns you've mentioned to make sure that our property is adequately upgraded in terms of furnishings and maintenance. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス
Clean and comfortable
2024 年 2 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Timothy,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 (非常に良い)

Cheria

2024 年 2 月に 2 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Cheria,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 (非常に良い)

Randall

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stat for a great price.
2024 年 1 月に 2 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Randall,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 (普通)

Valeria

家族旅行
良かった点 : 清潔度、スタッフとサービス
Rooms need to be remodeled. Otherwise, nice clean rooms.
2024 年 1 月に 2 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Valeria,Thank you for your modest ratings. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

4/10 (不満)

Jeff

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Never again
2024 年 1 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Jeff,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management team

4/10 (不満)

Esther

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed are sagging
2023 年 12 月に 1 泊滞在

4/10 (不満)

Kim

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Hotel needs to be updated on the inside. Maybe get more comfortable beds. It was like a rock.
2023 年 12 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 12 月 17 日)
weare very soory about your experience. we will work hard to fix the issue.

2/10 (非常に不満)

Joyce

家族旅行
気になった点 : スタッフとサービス、設備とサービス
Check in person looked very unkept, making us feel uneasy about staying there. For $150 per night price was way high for a room that needs to be upgraded.
2023 年 11 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 11 月 21 日)
we are very sorry...

10/10 (非常に良い)

Maria

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was amazing, availability for walk-in absolutely loved it
2023 年 10 月に 1 泊滞在
ASST. MANAGER からの返信 (投稿日 : 2023 年 10 月 31 日)
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

6/10 (普通)

Shannon

家族旅行
2023 年 10 月に 5 泊滞在
asst manager からの返信 (投稿日 : 2023 年 10 月 31 日)
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

4/10 (不満)

Jimmy

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The motel was bad. The woman at check in was the only good point of our stay. I killed a probable bed bug in the first room she put us in. She moved us to another room. That room had a stopped up toilet. Got that taken care of by me. The toilet was dirty and not stable. I would not recommend this motel.
2023 年 10 月に 2 泊滞在
asst manager からの返信 (投稿日 : 2023 年 10 月 31 日)
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

6/10 (普通)

David、 Palatine

良かった点 : 清潔度、スタッフとサービス
Didn’t care for the unfinished decor, bulbs out and outlets were not finished
2023 年 10 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 10 月 31 日)
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

8/10 (良い)

Howard

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice, clean, and friendly. The management was very helpful and extremely accommodating!
2023 年 9 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for taking time to share your view . we are glad you are happy with your stay

2/10 (非常に不満)

anthony

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Mold on the shower curtain , paint peeling , sadly these are things housekeeping can correct
2023 年 10 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 10 月 6 日)
We are very sorry about your experience. please accept our apology. we will work hard to fix the issue

8/10 (良い)

YASUYUKI

2023 年 10 月に 3 泊滞在
asst manager からの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for taking time to let us know about your experience,,thank you

6/10 (普通)

Herbert、GRAND RAPIDS

カップルで旅行
気になった点 : 施設のコンディションと設備
The people in the room next to ours were extremely noisy and we could hear everything. We actually left the television on while going to sleep to drown out their conversations.
2023 年 9 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for taking time to let us know. we are very sorry about your experience.

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、客室の快適度
Room smelled bad. A sticky blob on floor next to bed. Hair dryer had been removed from room
2023 年 9 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for taking time to let us know. please accept our apology.we will work hard to fix issue.

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
No
I booked a room for five people and it was the smallest room for five people imaginable. She told us she gave us the biggest room if we were in the biggest room I can not imagine the other rooms. The beds were hard and it smelled like smelly ke in my he hallways. I would skip this hotel.
2023 年 9 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 9 月 17 日)
thank you for taking time and let us know...we are very sorry you were unhappy...

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Decent but not wprh the money
The service was excellent. The pool was closed. The room said non smoking but stunk of cigarette smoke and a cigarette butt was under thw ottoman. There were room numbers taped up to the walls. Very outdated. It said they were remodeling but i saw no evidence of remodeling jsut run down. What you would expect in a truckside inn for 60 or 70 bucks. Not a hotel over 140.00. Way overpriced.
2023 年 9 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 9 月 7 日)
we are very sorry about your experience.please accept our apology. we will work hard to fix the issue.

8/10 (良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 4 泊滞在
asst manager からの返信 (投稿日 : 2023 年 8 月 29 日)
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN

6/10 (普通)

kelly

家族旅行
良かった点 : スタッフとサービス
They was a chair in our room that was dirty, had stains on it. The air conditioner was very load.
2023 年 8 月に 3 泊滞在
kenからの返信 (投稿日 : 2023 年 8 月 28 日)
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

2/10 (非常に不満)

Erik

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My son has asthma. The entire second floor smells like smoke even though they required us to sign a no-smoking agreement which is a joke ...when walking through the door it smells like smoke. Expedia rates it as a 7/10. That's a stretch at best and Expeida should update their rating. We sprayed as best we could to eliminate the smell. The maintenance gentleman who helped us lives on the second floor and clearly smokes. Took 5 trips back and forth for the keycard to open the room. We asked for another room. There were none available. There is clear water damage in the second next to our room 207. The hotel is damp and I can imagine riddled with damage because of it. Worst choice of a hotel stay in my travel experience. I won't make this $177 dollar mistake again. I would like to be compensated. It is not as advertised and is clearly in need of renovation.
2023 年 8 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 8 月 28 日)
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

10/10 (非常に良い)

Tony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
asst manager からの返信 (投稿日 : 2023 年 8 月 15 日)
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN IN THE FUTURE

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great staff, but property needs work. Stained bedspreads, broken inside door locks on first two rooms and outdoor security door broken and left open.
2023 年 8 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 8 月 15 日)
THANK YOU FOR YOUR FEEDBACK, WE ARE WORKING TO FIX YOUR CONCERNS, HOPE YOU WILL COME STAY WITH US AGAIN

2/10 (非常に不満)

Keith

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Do not stay here, it is nasty and smells like cigarettes
2023 年 8 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 8 月 6 日)
thank you for taking time to share your concren.. please accept our apology.

4/10 (不満)

Chad

カップルで旅行
気になった点 : 設備とサービス
Spiders in the bathroom and terrible bedding - sheets were paper thin.
2023 年 7 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 8 月 6 日)
we are very sorry you were unhappy.we will work hard to fix it.

6/10 (普通)

Steve

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Location was great and the cliffs out the back windows were nice
2023 年 7 月に 1 泊滞在
ken からの返信 (投稿日 : 2023 年 7 月 29 日)
thank you for your feed back

2/10 (非常に不満)

Lisa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pay more and stay somewhere else!
Hotel smells like smoke and mold. Beds are hard, rooms are outdated. Pool was out service, ice machines were out of service, breakfast was less than a normal hotel. Front desk worker said she couldn’t print me a receipt would have to email them to get one.
2023 年 7 月に 2 泊滞在
asst manager からの返信 (投稿日 : 2023 年 7 月 24 日)
WE ARE VWEY SORRY YOU WERE UNHAPPY. WE WILL WORK HARD TO FIX THE ISSUES.

8/10 (良い)

Kenny

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will stay again
Super nice motel, super friendly staff, but the bed was hard as a rock.
2023 年 7 月に 1 泊滞在
manager からの返信 (投稿日 : 2023 年 7 月 17 日)
I'm glad you enjoyed your stay. I will be looking forward to seeing you on your next visit

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love this place! Owners and location are outstanding!
2023 年 7 月に 1 泊滞在
ASST. MANAGERからの返信 (投稿日 : 2023 年 7 月 9 日)
Thank you for taking time and let us know. we appreciate your business. we are glade you enjoyed your stay.

2/10 (非常に不満)

Bruce

2023 年 7 月に 3 泊滞在
asst manager からの返信 (投稿日 : 2023 年 7 月 29 日)
we are very sorry you were unhappy. thank you for your feed back. we will work hard to fix issue.

10/10 (非常に良い)

Lucy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Other than being under construction the staff was so nice!
2023 年 6 月に 5 泊滞在
asst manager からの返信 (投稿日 : 2023 年 7 月 6 日)
thank you for staying with us. we appriciat you business.

4/10 (不満)

David

Bath/Shower blocked. Room is like motel 6
2023 年 6 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 6 月 24 日)
Thanks for sharing your concern. we willwork hard to fix. thanks for staying with us.

2/10 (非常に不満)

Tanisha

出張, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The conditions of this hotel is unacceptable and should be shut down. The first room had a smell of mold and urine when walking into the room. The bathroom had mold spots on the ceiling and around the toilet. The towels were dirty, not stained but never changed. So, we requested for another room. Once going into the second room, again mold spots, no towels, and the bed sheets were dirty. It had food smeared along the side of it. This room also smelled of mold/mildew. My family immediately left the hotel. Don't be fooled by the "we are renovating" sign it was already completed and the finish product is still unsafe for people to breathe in those conditions. This hotel should be condemned. Although,the staff was nice, but blamed everything on housekeeping not doing their job as to why the conditions of the rooms were unacceptable. In reality it's management who doesn't care. Please take your money someone else, DO NOT STAY HERE.
2023 年 5 月に 2 泊滞在
asst manager からの返信 (投稿日 : 2023 年 5 月 22 日)
I'm sorry to hear your stay was not enjoyable. We will pass this on to staff and work on the issue. Thank you for your feedback

6/10 (普通)

LaDon

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 5 月 18 日)
THANK YOU FOR STAYING WITH US. I HOPE YOU WILL CONSIDER US ON YOUR NEXT TRIP TO COLUMBIA TN

2/10 (非常に不満)

Robert

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dirty unsafe walls peeling bathroom filthy I think this hotel is for permanent residents. We felt unsafe there very dirty carpet bathroom spend the extra money and go to the Hamption Inn.
2023 年 5 月に 3 泊滞在
asst manager からの返信 (投稿日 : 2023 年 5 月 16 日)
SORRY YOUR STAY WAS UNPLEASANT WERE ARE GOING TO WORK ON YOUR CONCERNS FOR FUTURE GUESTS

8/10 (良い)

Kendall

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 5 月に 1 泊滞在
asst manager からの返信 (投稿日 : 2023 年 5 月 16 日)
I'M GLAD YOUR ENJOYED YOUR STAY. THANK YOU COME AGAIN

8/10 (良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 2 泊滞在
asst manager.からの返信 (投稿日 : 2023 年 5 月 29 日)
thank you for your feedback. we are glade you enjoyed your stay. thank you for your business