Dear CHANGQING,It's fantastic to hear that you found our location convenient, situated right next to the Cologne Messe. We understand the importance of a well-located hotel and we're glad you appreciated our strategic positioning. We hope to welcome you again soon for an equally convenient stay. Best regards,Lisa-Marie StenzelFront Office SupervisorAdina Apartment Hotel Cologne

Lieber Adrian Lukas,Es freut uns sehr zu hören, dass Ihr Aufenthalt im bei uns Ihren Erwartungen entsprochen hat. Es ist immer unser Ziel, eine angenehme und komfortable Umgebung für unsere Gäste zu schaffen. Ihre Worte der Wertschätzung motivieren uns, weiterhin einen hochwertigen Service zu bieten. Wir hoffen, Sie bald wieder für einen weiteren angenehmen Aufenthalt begrüßen zu dürfen.Mit freundlichen Grüßen,Lisa-Marie StenzelFront Office SupervisorAdina Apartment Hotel Köln

Dear Joseph,we are very happy about your positive review!It is always our goal to offer our guests the best possible stay and we are pleased to know that we have achieved this goal with you. We hope to welcome you again soon.Best regardsLisa-Marie StenzelFront Office SupervisorAdina Apartment Hotel Cologne

Lieber Marcel,Es freut uns sehr, dass Sie Ihren Aufenthalt im Adina Apartment Hotel Köln so positiv bewertet haben. Dieses Feedback ist für uns von großer Bedeutung und motiviert uns, weiterhin höchsten Service und Qualität zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Köln

Dear Marco,We are thrilled to know that your experience at Adina Apartment Hotel Cologne was exceptional, earning us a perfect score. Your satisfaction is of utmost importance to us and we strive to ensure all our guests have a memorable stay. We look forward to welcoming you back for another wonderful stay in the future. Best regards,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

Lieber Frank,es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Adina Apartment Hotel Köln genossen haben und uns die volle Punktzahl gegeben haben! Dies motiviert uns, weiterhin unseren hohen Standard zu halten und zu verbessern.Herzliche GrüßeLisa-Marie StenzelRezeptionAdina Apartment Hotel Köln

Dear Jeremy,Seeing such a high score from your recent stay with us brings a smile to our faces. Your support means a great deal to us. It's encouraging to know that your experience at Adina Apartment Hotel Cologne was enjoyable. We aim to provide a seamless and memorable stay for all our guests, and it looks like we hit the mark for you.We look forward to welcoming you back on your next visit to Cologne.Best regards,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

Dear Enzo, Your fantastic rating is truly appreciated. It's a pleasure to know that your stay with us met your expectations. We strive to provide our guests with memorable experiences and your high score confirms that we've achieved this with you. We look forward to welcoming you back on your next visit. Best regards,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

Lieber Moritz,es ist uns eine Freude zu hören, dass Sie Ihren Aufenthalt im Adina Apartment Hotel Köln in vollen Zügen genießen konnten. Ihre maximale Punktzahl ist ein echtes Kompliment für unser Team und wir sind stolz darauf, Ihre Erwartungen erfüllt zu haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche GrüßeLisa-Marie StenzelFront OfficeAdina Apartment Hotel Köln

Liebe Vanessa,Es tut uns leid zu hören, dass Ihr Aufenthalt bei uns nicht vollständig Ihren Erwartungen entsprochen hat. Unser Ziel ist es, jedem Gast ein unvergessliches Erlebnis zu bieten. Es freut uns, dass Sie uns mit Ihrer Bewertung helfen, unsere Dienstleistungen zu verbessern. Wir hoffen darauf Sie bei Ihrem nächsten Besuch gänzlich von der Qualität unserer Dienstleistungen überzeugen zu können.Herzliche GrüßeLisa-Marie StenzelFront OfficeAdina Apartment Hotel Köln

Dear Maria,It brings us immense pleasure to hear that you had a delightful experience at our hotel. Your perfect score is a testament to the dedication and hard work our team puts in every day to ensure our guests have an exceptional stay. We look forward to welcoming you again soon. Best regards,Lisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

Dear Vincent, We are very pleased that you have rated your stay at the Adina Apartment Hotel Cologne so positively. It is always pleasing to hear that our guests are satisfied. We hope to welcome you again soon.Kind regardsLisa-Marie StenzelFront OfficeAdina Apartment Hotel Cologne

Dear Adrian,It is a pity that your experience with us did not meet your expectations. It seems that despite your review you had a pleasant time with us, however, after check-out your room was in a condition where we found numerous alcohol bottles and significant trash. We understand that guests have different needs and wants, but it is important for us to ensure a clean and appropriately maintained environment for all our guests. In addition, you requested additional towels several times a day. We understand that additional requests may arise, however, it is our responsibility to ensure that all guests are appropriately cared for and we strive to accommodate these requests.Yours sincerely,Norman FahlReception & Reservation Agent

Dear Guest,We are very pleased to hear that you had a pleasant stay at Adina Hotel Cologne. Our goal is always to provide a comfortable and enjoyable experience for all of our guests, and we are glad that we succeeded in doing so for you. We hope to welcome you again soon.Sincerely yours,Norman Fahl Reception & Reservation Agent

Dear Yan Jie Jay,Thank you for staying with us. We are glad to hear that you had a positive impression of your stay and we hope to see you again in the future.Sincerely yours,Norman Fahl Reception & Reservation Agent

Dear Frances,Dear guest,we are glad to hear that you appreciate the advantages of our choice of location and the equipment of our apartments, especially the kitchenette. We always strive to provide our guests with as much comfort as possible, so we are especially happy that you found the bed and room comfortable. If you need more pods for the dishwasher, just let us know.Thank you for your feedback. We hope to welcome you back to the Adina Hotel soon.With kind regardsNorman Fahl Reception and Reservation Agent

Dear Yishan,thank you for staying with us at Adina Hotel. We are sorry to hear that your stay was not to your satisfaction. We take all guest feedback very seriously and would like to understand what did not meet your expectations so that we can improve in the future. Could you please explain in more detail what did not meet your expectations? We appreciate your time and feedback.Sincerely yours,Norman Fahl Reception & Reservation Agent

Lieber Roger,Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Hotel Adina in Köln genossen haben. Es ist immer erfreulich zu hören, dass unsere Gäste unsere Lage und unseren Service zu schätzen wissen. Wir freuen uns bereits, Sie bei Ihrem nächsten Besuch in Köln wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenNorman Fahl Empfangs- und Reservierungsagent

Dear mr a s,We are very pleased that you describe your stay at Adina Hotel as fabulous and super efficient. Our goal is to provide our guests with the best possible comfort, especially if you are traveling on business. We are proud that our location was ideal for you and made your business trip easier. We look forward to your next visit when you are back in town.With kind regardsNorman Fahl Reception and Reservation Agent

Dear Nadja,we are glad to hear that you were satisfied with your stay at Adina Hotel. We strive to provide a positive experience for our guests and it is great to hear that we met your expectations.Sincerely,Norman Fahl Reception & Reservation Agent

Dear Stefano,Thank you very much for your excellent review. We appreciate your support and hope to welcome you back to the Adina Hotel soon.Sincerely yours,Norman Fahl Reception & Reservation Agent

Dear Dr Brice,thank you for choosing our hotel for your stay. We're delighted that you had an enjoyable experience overall. Your feedback is valuable to us as it helps us strive for excellence and enhance our services. We hope to have the pleasure of welcoming you back in the future and providing you with an even more wonderful stay. If there's anything specific you'd like to share with us to make your next visit a perfect 10, please don't hesitate to let us know. Safe travels and warm regards from all of us here at the hotel!Best regards,Norman FahlReception & Reservations Agent

Dear Ian,we are very pleased that you enjoyed your overall stay at the Adina Hotel in Cologne. We are particularly pleased that our friendly staff and well-appointed rooms met your expectations. It is great to hear that you appreciated our hotel's strategic location and were able to take advantage of the excellent transportation links to explore the surrounding area. We regret that the ceiling did not meet your preferences. Your comment is valuable to us and will be noted. We look forward to your next visit and hope to provide an even better experience then.Best regards,Norman FahlReception and Reservation Agent

Dear Alexandre,we are very pleased with your positive review and thank you for it. We are glad to hear that you enjoyed your stay in our accommodation and that we were able to meet your expectations. We hope to welcome you again soon.Best regards,Norman FahlReception and Reservation Agent

Dear Marc,We are very pleased to hear that you enjoyed your weekend with us at the Adina Hotel. We are honored by your positive words regarding our location and service. Our goal is always to make our guests feel completely comfortable and have a positive experience. We hope to welcome you back to our hotel soon.Best regards,Norman FahlReception and Reservation Agent

Lieber Andrej,es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Adina Hotel genossen haben. Ihre lobenden Worte über unser Personal sind eine große Belohnung für uns. Es ist unser erstrebenswertes Ziel, eine angenehme Atmosphäre für unsere Gäste zu schaffen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Beste Grüße,Norman FahlRezeptions- und Reservierungsagent

Lieber Yannick,es freut uns sehr zu hören, dass Sie zufrieden mit Ihrem Aufenthalt in unserem Hotel waren. Bezüglich Ihrer Anmerkung zum Parken möchten wir Ihnen mitteilen, dass das Parkhaus nebenan zwar eine bequeme Option ist, jedoch nicht zu unserem Hotel gehört. Deshalb können wir die Preise dafür leider nicht beeinflussen.Wir hoffen, dass diese Information hilft und wir würden uns freuen, Sie bald wieder in unserem Adina Hotel begrüßen zu dürfen.Beste grüße,Norman FahlRezeptions- und Reservierungsagent

Dear Kirk,We are glad that you enjoyed your stay with us at Adina Hotel. We hope to welcome you back soon.Sincerely yours,Norman Fahl Reception & Reservation Agent

Dear Benjamin,It brings us immense pleasure to know that you found your stay at the Adina Hotel peaceful and satisfactory. Your detailed feedback about the tranquillity, convenience of location, and the thoughtful design of the room is highly appreciated. We're also delighted to hear that you found the quality of the toiletries and the sturdiness of the pullout couch to your liking.We've taken note of your comment about the toothbrush cups and we aim to maintain high standards in all aspects of our service. Your kind words are a testament to our efforts in ensuring our guests have a perfect stay.We look forward to welcoming you back for a longer stay in the future.Best Regards,Norman FahlReception & Reservations Agent

Dear Sieglinde,Thank you for staying with us at Adina Hotel. We are sorry to hear that your stay was not entirely satisfactory. We always strive to provide the best experience for our guests and we regret that we were not able to do that for you on this occasion. We appreciate your feedback and would be grateful if you could let us know what we could have done better during your stay so that we can take this into consideration in the future. Thank you for taking the time to share your experience with us.Yours sincerely,Norman Fahl Reception & Reservation Agent

Chère Madame Marie-Françoise,nous sommes ravis de lire que vous avez apprécié votre séjour dans notre hôtel Adina. Nous sommes fiers d'offrir à nos clients un environnement propre et confortable, et il est agréable d'entendre que vous avez apprécié notre literie de première qualité et la propreté de notre établissement.Vos mots positifs sont une confirmation précieuse de nos efforts pour rendre le séjour de nos hôtes aussi agréable que possible. Nous sommes heureux que vous puissiez recommander notre hôtel sans réserve et nous espérons vous accueillir à nouveau prochainement.Meilleures salutations,Norman FahlAgent de réception et de réservation