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ブルック レッド ライオン ホテルの口コミ

3 out of 5
ブルック レッド ライオン ホテル
High Street, Colchester, England

口コミ

7.2

良い

評価 10 - 261 件の口コミ中 61 件が非常に良い" "
評価 8 - 261 件の口コミ中 90 件が良い" "
評価 6 - 261 件の口コミ中 55 件が普通" "
評価 4 - 261 件の口コミ中 32 件が不満" "
評価 2 - 261 件の口コミ中 23 件が非常に不満" "

7.4/10

清潔度

8.0/10

スタッフとサービス

7.0/10

設備とサービス

6.4/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

チューダー時代にタイムスリップ
旧市街中心にあり、観光に大変便利。タウン駅から徒歩５分位
2019 年 5 月に 1 泊滞在
Denise からの返信 (投稿日 : 2019 年 8 月 23 日)
We are delighted that you enjoyed your stay and the hotels location in the heart of Colchester was perfect for your sight seeing. We look forward to welcoming you back should you visit the U.K again.

2/10 (非常に不満)

joanne

カップルで旅行
Never stay here. Absolutely unclean. Great central location however opposite a night club that doesn’t finish till 4am with taxi queue until about 5 Our ceiling leaked during the night. Couldn’t report it as phone didn’t work. Told staff next day and was told cleaner would pull out bed away from the wall!! Asked for toilet roll but never got any so had to buy some at tescos. Shower was a trickle. Walls and floor and curtains absolutely awful. We stayed in room 6. Couldn’t move without the floorboards making an horrendous racket. Staff however were pleasant enough if not slightly strange to be honest. I was offered a free stay my the receptionist next time and I told him you couldn’t pay us to stay there again. Breakfast I have to say was ok but I was scared of who was cooking it to be fair and what the cleanliness of the kitchen was if the rest of the place was absolutely awful. Avoid this hotel at all costs.
2024 年 4 月に 2 泊滞在

6/10 (普通)

Melissa

カップルで旅行
良かった点 : 設備とサービス
Very old historical building but tired and needs a thorough cleaning. Nice architecture but could be so much better.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Marie

良かった点 : 清潔度、スタッフとサービス
It as a beautiful 1400 Grade 1-listed building, which was great, but I had problems with the shower. In my initial room the water was lukewarm at best. I was moved to another where the water was hot but the shower was weak. The staff were excellent and the breakfast was good. They had soya milk for my coffee.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Malachy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The ambiance of the hotel was very welcoming and it was what it said, a Tudor building. It was what we wanted, Quirky. All the staff were excellent, friendly and most helpful. The only negative was that the street outside was very noisy at night but that is not the fault of the hotel as we were in the centre of Colchester. Over all it was a very positive experience.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Dee、London

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a lovely night stay! The room was clean and comfortable and the location was fantastic after a night out in Colchester. The breakfast had good options and the staff were very friendly and helpful. Highly recommended!
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Shaun

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very dusty and dirty. The receptionist said there will be 24hr service on the reception desk, but no one was to be seen during the evening. I would not recommend this hotel at all..
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location and great value. Amazing cooked breakfast. Highly recommend
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Robin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They hosted us as part of a wedding party and it was very special. Everything from staff to food to charm was excellent. My only complaint would be about cleanliness of the shower, and water temp issues - but the latter is what one expects in a very old building.
2024 年 2 月に 2 泊滞在

4/10 (不満)

Henrik Graae

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
Ligger meget centralt. Billigt - men man får også hvad man har betalt for.
2024 年 2 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Left early, couldn’t bare a second night
I wouldn’t recommend this hotel. Whilst the building is beautiful and full of character, it is long overdue a good clean and some basic maintenance. On arrival, the first thing we done was go back out for some anti bacterial wipes and ear plugs. The bed was lumpy, the sheets too small and ripped, the curtains were in shreds, the room was cramped and grimy, the radiators had no way of turning off so it was sweltering (February), had to ask for use of iron and hair dryer. The bathroom was basic, bad lighting, towel rail disconnected, bit smelly, useless shower, small towels, everything very shabby and long long overdue for replacement. Back to the earplug - our main problem was we were in room 2, which is at the front of the hotel on the high street, right opposite a very noisy bar and a night club. NO SLEEP, literally no sleep until the grand finale of a fight outside our room at 0430 am then eventually it quietened down in time for our 0700 alarm. The worst of it was it ruined what should have been a wonderful next day for us as we were just so tired, we left our event early and forfeited the second night we had already paid for as we couldn’t bare to spend a second night. I’m disappointed there was no warning about the noise we would encounter, the building is old so the windows do little to block anything out and we were booked for Friday and Saturday nights. If we had known we would have booked elsewhere for what should have been a very special weekend.
2024 年 2 月に 2 泊滞在

8/10 (良い)

Natalie

2024 年 1 月に 1 泊滞在

8/10 (良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

8/10 (良い)

Greg

出張
良かった点 : スタッフとサービス
It's a very old property and a bit run down in places but has lots of character. The staff were very helpful and considerate allocating me a quieter room. It was a cold night but the hotel was heated well. The bathroom and bed was ok, but there was only a small TV in the room. The breakfast options were a bit limited but the cooked breakfast was reasonably good. Overall a good stay and at a reasonable price.
2024 年 1 月に 1 泊滞在

6/10 (普通)

charlie

カップルで旅行
良かった点 : スタッフとサービス
Nice old building. The bathroom could do with being upgraded , black grouting and broken tiles . Shower wasn’t very good . Slow and took ages to get to the right temperature. No heater in the bathroom. Bed was too hard and too many stairs to climb for us as we are elderly. The staff were ok and willing but we thought they had parking facilities as on the web site is says discounted parking but you have to park in a car park owned by another company not on site .
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Yara

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Josaia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
GOOD
2023 年 12 月に 3 泊滞在

2/10 (非常に不満)

Neema

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在

8/10 (良い)

Carl

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Sharon

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

6/10 (普通)

Cedric

良かった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked the friendliness and helpful staff the hotel was very clean and well layed out, very tidy they was a lot if history to the place which was very interesting. It was on top of the main high street very near some very nice pubs,restaurants and shops which were very interesting. Bue shops opposite, train links very near at night i felt very safe with a night porter there and was very quiet at night, my room was very tidy, very clean was had everything i needed on my break i felt very welcome, the lady who was in charge was very helpful, friendly, and valuable my stay just like all the staff were ,when i left i felt i didn't want to leave if i could have i would have stayed on for days but had to get back for work. I will be definitely be turning to the red lion when i am off from work again it was very reasonably priced at affordable prices if anyone wants to know more i will be more than happy to answer any queries and i will end by saying i was very happy with my stay and will definitely recommend the red lion
2023 年 11 月に 2 泊滞在

4/10 (不満)

Elizabeth

2023 年 9 月に 2 泊滞在

8/10 (良い)

Kaj

カップルで旅行
良かった点 : 設備とサービス
Old and quirky, but with an enormous amount of charm, and a great staff 😊 and an amazing history
2023 年 8 月に 2 泊滞在

4/10 (不満)

David

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Ian

2023 年 8 月に 1 泊滞在

8/10 (良い)

Valerie

ペット同伴の旅行, カップルで旅行
気になった点 : 設備とサービス
Our stay was enjoyable the area is fabulous The Hotel has lots of character but the rooms and housekeepers need to be more attentive and and maintenance Old buildings are old but they are more appealing when they are maintained and and cleaner !! Otherwise it is s stunning Hotel !!
2023 年 8 月に 2 泊滞在

2/10 (非常に不満)

Shaun

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Run down, extremely rude staff, shower didn’t work, cigarette butts on window cull. Very dated decor, bathroom dirty. Could hear room next door crystal clear. Good job it’s not on hotel inspector.would not recommend to my worse enemy
2023 年 8 月に 1 泊滞在

6/10 (普通)

Alfred

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
the hotel was satisfactory but is long overdue to be updated
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Natalie

2023 年 8 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Ok hotel but tired
Family weekend trip, entrance stairway had amazing period features. Staff were friendly and helpful. Unfortunately the room, hall and stairs were worn and tired. (Worn carpet, paint pealing, torn & heavily marked wallpaper). Bed mattress not the most comfortable, could do with a topper. Breakfast was basic, 3 cereals, OJ and apple juice then egg, bacon, sausage, beans and mushrooms. The hotel served a purpose for us, with a bit of money and love this hotel could be amazing.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Bridget

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyed our stay 🙂
Staff were friendly and helpful 🙂 We were at the front of the hotel so did get road noise but we were out until 230am so we didnt mind. Breakfast was lovely lots of it and well done. Room was clean and tidy. Hotel has so much history and is a beautiful building. Thank you so much for making our stay lovely
2023 年 7 月に 1 泊滞在

6/10 (普通)

Adam

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Lisa

2023 年 4 月に 1 泊滞在

8/10 (良い)

Richard

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The young man at reception was very pleasant & helpful👍😊
2023 年 4 月に 2 泊滞在

8/10 (良い)

Ben

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

Gabriela

2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Katy

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff made our stay all the more better, friendly, helpful, sociable and accommodating! Very clean and tidy too, All we needed were there and more! Excellent hotel!
2023 年 3 月に 1 泊滞在

8/10 (良い)

Brian

2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

G B

2023 年 1 月に 1 泊滞在

8/10 (良い)

Faith

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location!
Great location, friendly staff. Old but quaint. I would stay there again
2022 年 10 月に 1 泊滞在

6/10 (普通)

Steve

2022 年 10 月に 1 泊滞在

4/10 (不満)

Chris

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointed
Stayed for one night for business , very dated, water pressure for shower was poor , the sink was cracked and over all very dated Bed was queen size but cheap uncomfortable mattress will not pick this hotel again
2022 年 9 月に 1 泊滞在

8/10 (良い)

Wataru

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable stay
A bit dated, but has its own charm.
2022 年 9 月に 2 泊滞在

4/10 (不満)

D

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Philippa

2022 年 8 月に 1 泊滞在

4/10 (不満)

Charlie

2022 年 8 月に 1 泊滞在

6/10 (普通)

Nigel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Characterful Hotel
Nice tudor hotel, don't expect 90 degree corners, or level floors, its 500 years old. Right in the centre of town breakfast was excellent, beds really comfy car parking was in a NCP off site, but a simple 5 mins walk away Bad bits, being so central meant pubs on high street, outside tables were noisy until 11 pm. Nothing hotel can do about that Our shower was hit and miss, no hot water one morning. overall a nice, different hotel just don't expect a modern building
2022 年 8 月に 2 泊滞在

4/10 (不満)

Steven

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Red lion colchester
Unfortunately I am struggling to find a possitive about my stay,I don't normally complain but I feel in this case it is necessary,we were in a room that was not clean,very dated(decor and fixings,nothing period)bed wasn't comfortable,we were next to a walkthrough and because the weather was hot we had to have the window open,room very stuffy and no fan, consequently it was very noisy,but the icing on the cake was the fact there was no hot water,when I managed to contact reception(no welcome pack)I was greeted with very little concern,I was told they were aware that they had a pressure problem and had an engineer on it,I was staying for work and needed a hot shower,there were no apologies,I checked the shower in the morning and although there was more pressure,the water was certainly not warm,when I went down to reception the front desk wasn't staffed,breakfast was acceptable and lady was pleasant, overall very poor and will not stay again.
2022 年 7 月に 1 泊滞在