Room smelled terrible. We had to ask room spray multiple times during our stay. Bedsheet and pillow covers were dirty. They didn’t provide towel and bath mat and we had to ask them. Rooms were not clean during check in.
The only positive was the staff were responsive.
Shunmugapriya
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張, グループ旅行
2019 年 4 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pathetic service ever I have faced in a hotel. And air-condition was not good..
宿泊されたお客様
2019 年 4 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 1 月 12 日
宿泊されたお客様
2019 年 1 月に 1 泊滞在
2/10 (非常に不満)
P、Hong Kong
2019 年 1 月 3 日
気になった点 : スタッフとサービス
Manager cancelled our booking when we checked in even with proof of confirmation from Expedia. Then went on to demand we pay extra. Finally after calling Fabhotels and confirming our booking , he tried to transfer us to another hotel across the road with no a/c. Absolutely unacceptable. Get rid of the manager else send him for training in basic hospitality and common sense.
P
2018 年 12 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 12 月 31 日
気になった点 : 施設のコンディションと設備
Overall OK. Hot water was problem. Not a great experience.