Housekeeping didn’t clean or make our beds during our 3 night stay and there isn’t pole to hang our clothes, the tub was broken, how supposed to be we will take a shower?
Giezi
2025 年 8 月に 3 泊滞在
10/10 (非常に良い)
Terence
カップルで旅行
2025 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス
Nice quiet room. Easy to find and access to the highway.
Terence
2025 年 8 月に 1 泊滞在
4/10 (不満)
Catherine
カップルで旅行
2025 年 8 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The building siding is falling off. No coffeemaker provided in the room. No hair dryer. No hangers to hang clothing. No mini fridge. Seal around door was allowing light to come in. Pictures on website are pretty deceiving. It was a place to lay our heads for the night, but would not recommend it.
Catherine
2025 年 8 月に 2 泊滞在
2/10 (非常に不満)
Rebecca
2025 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The room was very clean and the cleaning staff were friendly and helpful. Check in kiosk was very difficult. Could not understand the person talking to me on the screen at all. Eventually got through it by guessing what he was trying to say. The siding of both buildings is coming off and the building looks derelict from the outside. Rooms were spartan. No closet or rod or hangers for hanging clothes. Shampoo supplied but no conditioner or lotion. No hair dryer. The kitchen has no pots/pans, dishes, utensils at all. Had to go to a store and buy microwavable bowl to use microwave. There was a drawer missing in the kitchen. Not worth the extra money to get a room with a kitchen. No breakfast served, no coffee maker, Bed was OK but not the most comfortable one I have ever slept on. Internet access OK. Will never stay here again.
Rebecca
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Santana
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
M
Santana
2025 年 7 月に 1 泊滞在
8/10 (良い)
Steffen
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス
Easy check in service
Steffen
2025 年 7 月に 3 泊滞在
6/10 (普通)
JOSEPH
カップルで旅行
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The price was good, just needed a clean bed to sleep in and wash up at night
JOSEPH
2025 年 7 月に 1 泊滞在
4/10 (不満)
Daniel
2025 年 7 月 17 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Daniel
2025 年 7 月に 3 泊滞在
2/10 (非常に不満)
Taelor
2025 年 7 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
By far… the dirtiest place I’ve ever stayed. Was looking for something cheap and convenient, just in town for a few hour evening event. Spend the extra money to get a cleaner stay. It is so obvious they haven’t even swept or mopped the floors in a very long time. A drop of water gets on the floor and it turns to mud. The counters have dirt and crap all over them, we had to lay towels down to set stuff on the counter.
Taelor
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Dinh
2025 年 7 月 13 日
Dinh
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
phuong
2025 年 7 月 13 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
phuong
2025 年 7 月に 1 泊滞在
6/10 (普通)
Kevin
家族旅行
2025 年 7 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lots of sketchy people hanging around property. Checking in with a kiosk sucked. Baseboards were missing in some areas, no batteries in the remote. Glad we one were there to sleep. Won’t go back.
Kevin
2025 年 7 月に 1 泊滞在
8/10 (良い)
Tierrah
2025 年 7 月 10 日
Tierrah
2025 年 6 月に 2 泊滞在
2/10 (非常に不満)
Maria
2025 年 7 月 8 日
Maria
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Jared
家族旅行
2025 年 7 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
After checking in, I went to the assigned room. On opening the door it was full of beer cans and unmade beds. When I went back to the office 4 minutes later, the clerk leaned over the registration desk, and yelled in my face that I had made the mess. Absolutely insane.
Also, the Internet does not work except at a slow crawl if at all. The rooms are fairly large. The room they eventually gave me also had not been thoroughly cleaned.
Jared
2025 年 7 月に 1 泊滞在
8/10 (良い)
Dennis
2025 年 7 月 5 日
Dennis
2025 年 7 月に 1 泊滞在
8/10 (良い)
Constantin
2025 年 7 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was picture with bbq grill outside and is not any bbq grill outside and the jets are not working from the hot tub other then that is good
Constantin
2025 年 6 月に 3 泊滞在
2/10 (非常に不満)
aaron
家族旅行
2025 年 7 月 3 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Manager had me wait 45 minutes to check in while he was on the phone. Office smelled horrible. Pool was ice cold. Our room deadbolt wouldnt lock
aaron
2025 年 6 月に 1 泊滞在
6/10 (普通)
Jerrianne
家族旅行
2025 年 7 月 2 日
気になった点 : 設備とサービス
Overall, it shows its age.
Jerrianne
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Will
家族旅行, 小さなお子様連れの家族旅行
2025 年 7 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We rented 2 rooms w/ 2 adults and 4 kids. They have the center doors to have adjoined rooms. We got rooms on separate floors, which seems absolutely ridiculous for a reservation of 2 rooms with 4 KIDS. I asked about this but was told this is where your rooms were assigned.
We made it work because it was already after 9pm and a day at Silverwood, so kids were exhausted.
Our tub had a giant line of caulk to "fix" a hole and a seperate hole that was unfixed.
The shelf in the sink area /closet was bowed so far in the middle it was completely unusable and left no room for the now missing closet rod.
The absolute worst part was the door at been clearly kicked in at somw point and there was NO wood jamb assisting holding the door closed just the metal catch. The doors are exterior access, meaning there was no "extra" security of the hotel halls. On the day after a firefighter Ambush in your town. We deserved a room that at least locked securely. Never have i been so misguided by expedia room ratings.
Will
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Sura
2025 年 7 月 2 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I didn’t like it. When I en
Sura
2025 年 6 月に 3 泊滞在
2/10 (非常に不満)
Joi
家族旅行
2025 年 7 月 1 日
The manager could not speak English well. He was a smart alec. He laughed at me when I asked for hot water for my tea. There was nothing to warm up coffee or tea in the room. Just microwave and cheap thin plastic cups.
I asked the cleaning lady about the man and she does not like the man.
Joi
2025 年 6 月に 3 泊滞在
6/10 (普通)
Karen
出張, 家族旅行
2025 年 7 月 1 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The room attendant was outstanding . Amber was very helpful and kind.
Karen
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Jonathan
家族旅行
2025 年 6 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My name is Karen and the moment I walked in the customer service office it smelled like feet and buttcrack, the room they provided me had roaches everywhere and didn’t provide me and any solutions to help get rid of them and it smelled like stinky armpits