屋内プール

ダブルツリー バイ ヒルトン クルージュ - シティ プラザの口コミ

5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 150 件の口コミ中 84 件が非常に良い" "
評価 8 - 150 件の口コミ中 50 件が良い" "
評価 6 - 150 件の口コミ中 11 件が普通" "
評価 4 - 150 件の口コミ中 4 件が不満" "
評価 2 - 150 件の口コミ中 1 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.4/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In a great location with easy access to a great variety of restaurants and bars. A short walk to the city park.
2024 年 3 月に 10 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear guest,Thank you for taking the time to share your feedback with us and thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza.We are glad to hear that you enjoyed your stay with us and that the location of the hotel was suitable for your visit.Looking forward into welcoming you back in the near future.Kind regards,

8/10 (良い)

ROSE MARY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean stay, friendly staff
Clean, pleasant staff greeting, howver, location was disappointing as view is all construction and tucked behind from the main city center. Walking distance though to shops and food. I was also disappointed I didn’t get offered a cookie upon check-in. They said I could purchase it. All in all, hotel is good.
2024 年 2 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear guest,Thank you for taking the time to share your feedback with us and thank you for having been our guest at the DoubleTree by Hilton Cluj.We are glad to see that some of our facilities have been to your liking. On the other hand, we would like to apologize for the other situations that you have experienced during your stay. With a bit of luck, the construction site across the road will be over at the end of this year. Regarding our DoubleTree Chocolate chip cookie, all our guests receive free welcome cookies or a cookie voucher that can be redeemed after 03:00 pm, unless you opted for the DoubleTree cookie tin, in which case that is indeed for an extra charge.Hoping to welcome you back in the near future, we wish you a great rest of the day.Kind regards, Oarga Alexandru

10/10 (非常に良い)

Monica

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Dumitru、Roselle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. We stay there every time we visit family in Cluj.
2023 年 11 月に 1 泊滞在
Ildiko Nagy, Rooms Division Managerからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Mr Dumitru,Thank you for your visit and very nice feedback.We really appreciate it. It makes us very happy to see our service exceeded your expectations and, as a regular guest at DoubleTree by Hilton Cluj, we look forward to welcome you back.

10/10 (非常に良い)

Shane

2023 年 10 月に 2 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear guest,Thank you for sharing your feedback with us and thank you for having been our guest.We are delighted to hear you had an amazing stay with us and really enjoyed our facilities.We look forward into welcoming you back in the near future. Kind regards,

10/10 (非常に良い)

Francois

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Belle chambre propre , lits confortables, petite surprise cette fois ci la fenêtre était barré , peut-être pour la saison plus fraîche ?
2023 年 10 月に 4 泊滞在
Ildiko Nagy, Rooms Division Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Francois,Thank you for having been our guest at the DoubleTree by Hilton Cluj and thank you for taking a moment to share your experience with us.I am happy to see that overall you enjoyed your stay.The windows are indeed closed: once for security reasons and also for the cooler reason. Despite these reasons, any guest can ask for opening the windows, if they complete an agreement.Should you choose to travel back to Cluj in the future and stay at the DoubleTree by Hilton Cluj, we would be happy to welcome you again and for any special requirement, you can reach us at city_plaza_reservation@hilton.com.Sincerely,Ildiko NagyRooms Division ManagerDouble Tree by Hilton Cluj - City Plazaildiko.nagy@hilton.com +40735902942

10/10 (非常に良い)

Riadh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nettes Hotel
War sehr gut
2023 年 10 月に 5 泊滞在
Ildiko Nagy, Rooms Division Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Guest,We are excited to see the best rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.

4/10 (不満)

Gigi

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I was looking forward to our stay at this hotel. However, the hotel seems tired and in dire need of a refresh. The bathroom in my room was not in good shape. While the shower was ok, the shower cabin had serious signs of wear and tear. And the sink pedestal was in very bad shape.. I would not recommend this hotel, especially at this price point.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hidden pearl of a hotel
We had an excellent time in Cluj! The hotel is superb! I highly recommend
2023 年 7 月に 2 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear guest,Thank you for choosing DoubleTree by Hilton Cluj and thank you for taking the time to share your feedback with us.We are glad to hear you had a wonderful stay with us and found the hotel services and facilities to your liking. We hope to have the chance of welcoming you back in the nearest future.Kind regards,

10/10 (非常に良い)

Antonia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this hotel and the staff. Location is ideal for Cluj!!
2023 年 7 月に 2 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear guest,Thank you for having been our guest at the DoubleTree by Hilton Cluj and thank you for sharing this feedback.We are delighted to hear you have enjoyed your stay with us and found the hotel services, the staff and the location to your liking.We are looking forward into welcoming you back soon.Regards,

10/10 (非常に良い)

Antonia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One my favorite places to stay ever! Great location and felt so welcomed! Great rooms and love their breakfast buffet!
2023 年 7 月に 2 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2023 年 7 月 17 日)
Dear guest,Thank you for having been our guest and thank you for taking a few moments of your time to share this review with us.We are delighted to hear you had an amazing stay with us and consider us one of your favorites, this means a lot for us.We thank you again for sharing this nice words with us and we can't wait to welcome you back.Regards

6/10 (普通)

Petre

良かった点 : スタッフとサービス
Not bad
2023 年 7 月に 1 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2023 年 7 月 17 日)
Dear guest,Thank you for sharing this review. We are glad to hear you enjoyed the overall services of the hotel and found the services and facilities to your liking.We hope to welcome you back soon.Regards

6/10 (普通)

Christian

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Bei uns im Hotel fehlte ein Stück Parkett vor und unter dem Bett. Hier hat man, um es zu kaschieren, einfach ein Teppich darüber gelegt… das ist eines 5 Sterne Hotel nicht würdig! Das ist kein Hilton Standard!!!
2023 年 5 月に 2 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2023 年 6 月 15 日)
Dear guest,Thank you for taking the time to share your review with us following your stay with us and thank you for having been our guest. We are sorry to hear you have encountered this issue during your stay and we haven't met your expectations of a great stay. We thank you for your comments, as this will helps us to improve the level of standards and facilities that we offer to our guests.We hope you will offer us the chance of welcoming you back in the future and deliver the stay that you deserve.Sincerely,

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, great spot in Cluj, close to everything, Hilton level
2023 年 1 月に 3 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2023 年 2 月 2 日)
Dear guest,Thank you for taking the time to share this review in regards to your recent stay at DoubleTree by Hilton Cluj - City Plaza.We are thrilled to hear about your amazing stay with us and we are glad the location and the hotel services have excedeed your expectations.We are certainly looking forward to welcome you back in the future.Kind regards, Oarga Alexandru, Front Desk Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在

8/10 (良い)

Sara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 2 泊滞在

4/10 (不満)

Alejandro、New Milford

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I checked in on a Saturday afternoon. Both Saturday and Sunday the gotel hosted weddings. It was extremely loud until 11:00 pm. When asked hotel for refund they only gave me 25 percent discount. Pitiful.
2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

Beatrice

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bel hôtel bien situé
L'hôtel a été rénové depuis 7 ans que nous ne sommes pas venu c'est mieux. Agreablement surprise.
2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

Marta、Lucas

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice, excellent service and excellent food. Great comfy rooms. Good mattress. Highly recommend.
2022 年 8 月に 1 泊滞在

4/10 (不満)

David

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Don’t let name fool you
Pillows like concrete sacks, breakfast was less than desirable, no coffee outside open hours of restaurant For the price, it was a let down, the manager must be on vacation, I had no blow dryer in room, I left a day early as I needed to find a place to sleep, was charged the last day as well, $172 per night in Romania is a lot, the Golden Rose was nicer @ 79$
2022 年 7 月に 4 泊滞在

10/10 (非常に良い)

attila

2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Dan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel in dowtntown Cluj
Very nice hotel 5 minute walk from city square. very friendly staff. Connected parking lot
2022 年 6 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Not 5 stars
Only water on first of 9 nights. Only milk on first of 9 nights. Toilet didn’t flush properly. Shower leaked. Bar fridge empty. Bedside table too low. No laundry service on weekends. Despite complaining twice I was not moved to another room.
2022 年 5 月に 9 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2022 年 5 月 16 日)
Dear Guest, Thank you for being our guest at the DoubleTree by Hilton Cluj - City Plaza and thank you for your feedback. We are very sorry to hear that your stay with us did not met your expectations. Your honest feedback is much appreciated and your comments will help us to continuously improve the standard of facilities and services offered to all our guests. We took notes of the situations that you experienced during your stay and we'll have our maintenance team solve them out. Thank you once again for sharing your feedback with us. We remain hopeful that you will offer us the chance of welcoming you again in our hotel. Kind regards,

10/10 (非常に良い)

Timothy

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
Nice hotel, well placed in central Cluj
2022 年 5 月に 4 泊滞在

10/10 (非常に良い)

Francois

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Toujours propre staff exceptionnel.très bon emplacement.
2022 年 4 月に 4 泊滞在

10/10 (非常に良い)

Francois

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stationnement facile , endroit ultra central , bon restaurant sur place , piscine . Tres bien
2022 年 4 月に 4 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2022 年 5 月 16 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza and for making the time to share your experience with us. We appreciate your kind words and we are very happy to see we managed to meet and exceed you expectations. Thank you, once again, for your feedback and we hope to welcome you back in the near future. Kind regards,

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointing
Mold in the bathrooms, untrained staff. Very disappointed with our stay, I can’t see how this is 5 stars at all.
2022 年 4 月に 4 泊滞在

10/10 (非常に良い)

Istvan Zoltan

2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

Antonia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved everything about my experience at this hotel and its location. Breakfast was so delicious too and included with my stay which was a big bonus.
2022 年 2 月に 2 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2022 年 5 月 16 日)
Dear Guest, Thank you for taking the time to share your amazing experience with us. We are happy to see our team was able to exceed your expectations and offer a worth remembering stay. It is our main focus to deliver the best services to our guests. We thank you once again for your nice feedback and we look forward into seeing you again soon. Kind regards,

10/10 (非常に良い)

Antonia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and such a nice hotel. Super friendly staff!
2022 年 2 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vrij aan de prijs
Op zich een goed hotel, echter in verhouding met het prijs niveau vrij prijzig. Maar prima voor een nachtje. Mijn kamer was vrij standaard, een goed bed en dito badkamer. Vrij zakelijk inrichting en uitstraling. Dineren kan tot 21.30 in een wat kaal restaurant, vrij basic ingericht. In de ochtend kan hier tevens worden ontbeten, het ontbijt was voldoende. In en uit checken was goed, zonder geklungel en vriendelijk persoon.
2022 年 1 月に 1 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2022 年 5 月 16 日)
Dear Guest, Thank you for taking the time to share your feedback with us. Even if there is always room for improvement, we are delighted to see you found to your liking the hotel services, overall and we appreciate your sincere feedback. This will help us in creating better experiences to our guests. We hope you will be taking into consideration DoubleTree by Hilton Cluj for your future trips to Cluj. Regards,

10/10 (非常に良い)

Victor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly hotel in the centre of the city
Very friendly and helpful staff. The reception was open even though we arrived after midnight and both checkin and checkout went very fast. Convenient location in the centre of Cluj. Nice and clean hotel.
2022 年 1 月に 1 泊滞在
Oarga Alexandru, Front Desk Managerからの返信 (投稿日 : 2022 年 5 月 16 日)
Dear Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback and we are very happy to see our team and our hotel facilities have exceeded your expectations. We are constantly improving our services so, we can deliver the best experiences to all guests. It will be our pleasure to welcome you back, whenever traveling to Cluj. Regards,

10/10 (非常に良い)

Alain

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was just perfect.
Very cofortable hotel in a quiet little street. Extremely good beds, very good breakfast and smiling, service minded people working there. Perfect location to the city center, the park and BT Arena. We have nothing bad to tell.
2021 年 9 月に 6 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 10 月 6 日)
Dear Guest, Thank you for being our guest at the DoubleTree by Hilton Cluj - City Plaza and thank you for your very nice feedback. The time taken along with the effort made to share your comments with us is most appreciated. On behalf of the whole team, we would like to thank you for your appreciation. We are so glad to hear that our staff and services has meet your expectations and the quality of the beds in our rooms was to your liking. We hope that you had a pleasant rest and well deserved relaxation. We will be honoured and host you again in our hotel, whenever your travels bring you back to Cluj Napoca. Best regards, Angela Pop Room Division Manager

8/10 (良い)

Ana maria

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A standard stay
5 stars hotel but to be honest and with all the respect not as a 5 stars should be. I would say it is a 4 but 5 stars are something quite different. Truth is that there are many levels of 5 stars but I would appoint few things to "deserve" the 5th one. Room, definitely spacious (I think I got the biggest one available for 240 € per night) but lacking of those finishig touches and attention supposed to be in a true 5 stars. Cleaningness is good. Breakfast is ok but nothing special. Food is medium quality nothing to die for. this needs to be definitely improved, they need to aim to get better quality food and wider range. Staff is kind and helpful which is nice. The general atmosphere of the hotel is sort of cold ... premises not sure are outdated but the design makes them quite cold and not cosy. Recommended anyway for business stays, for a luxury 5 star stay for family or holiday I would maybe search something else.
2021 年 9 月に 3 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 10 月 4 日)
Dear Guest, Thank you for being our guest at the DoubleTree by Hilton Cluj - City Plaza and thank you for your feedback. The time taken along with the effort made to share your comments with us is most appreciated. We are very sorry to hear that your stay with us did not met your expectations. Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We have noted the situations that you experienced during your stay and we hope you will give us the chance to offer you the stay that you deserve, for future visits to Cluj-Napoca. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Ana

2021 年 8 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 9 月 21 日)
Dear Guest, Thank you for your recent stay at DoubleTree by Hilton Cluj - City Plaza. It pleases us to see that your stay was very satisfied by our staff and services. We're delighted your experience with us is so wonderful! At DoubleTree by Hilton Cluj - City Plaza, we strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. Best regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Ana

出張
Muy buena opción para Cluj centro
El hotel es muy cómodo y limpio, las personas que trabajan en el hotel están deseando ayudar. Está en una zona muy buena muy cerca del centro, muy accesible andando a zona de restaurantes.
2021 年 8 月に 2 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 9 月 1 日)
Estimado huésped, ¡Estamos encantados de que su experiencia con nosotros fue tan buena! En DoubleTree by Hilton Cluj - City Plaza, nos esforzamos por hacer que todos nuestros huéspedes se sientan bienvenidos y relajados durante su tiempo con nosotros. Es fantástico que nuestro equipo ha logrado satisfacer sus necesidades y ayudarlo de cualquier manera posible. Esperamos pronto darle la bienvenida de nuevo en nuestro hotel. Sinceramente, Angela Pop Room Division Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 3 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 9 月 21 日)
Dear Guest, Thank you for being our guest at the DoubleTree by Hilton Cluj - City Plaza. It pleases us to see that on your last stay you was very satisfied by our staff and services. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. We are looking forward to welcome you again in our hotel. Best regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Ingo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gerne kommen wir wieder!
Wir hatten ein Zimmer mit 2 Betten, Zugang zum Pool war inbegriffen, Frühstück auch. Im Spa Bereich und beim Frühstück seht nettes Personal. Abends im Restaurant ebenfalls. Sehr zentral gelegen, Park mit See und Restaurants im 5 Minuten zu erreichen, Altstadt ebenfalls 5 Minuten entfernt (andere Richtung).
2021 年 8 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 8 月 10 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza and for taking the time to provide us with your feedback. We are so glad you enjoyed your recent stay with us and the impression of our facilities and our level of service was matching your expectations. Once again, thank you for your feedback and we hope to welcome you back again soon. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

A

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 8 月 10 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza and for taking the time to gave us such a nice score. It pleases us to hear that our hotel and services has meet your expectations and made you feel welcomed here, in Cluj-Napoca. We would like to thank you for your appreciation and for your future visit to Cluj we would be happy to choose us again. Warmest regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Guillaume

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 8 月 3 日)
Dear Guest, Thank you for choosing DoubleTree by Hilton Cluj - City Plaza for your recent stay in Cluj-Napoca. It pleases us to see that our hotel and services has met your expectations. On behalf of the whole team, we do hope we will be honoured and host you again in our hotel, whenever your travels bring you back to our beautiful city. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Marius-Eduard

2021 年 7 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 8 月 3 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza. On behalf of the whole team, we would like to thank you for your appreciation and we will be honoured and host you again in our hotel, whenever your travels bring you back to Cluj Napoca. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Marius-Eduard

2021 年 7 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 8 月 3 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza. On behalf of the whole team, we would like to thank you for your appreciation and we will be honoured and host you again in our hotel, whenever your travels bring you back to Cluj Napoca. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

宿泊されたお客様

2021 年 6 月に 8 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 8 月 3 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza. We would like to thank you for your appreciation and for your future visit to Cluj we would be happy to choose us again. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Patxi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Desayuno
2021 年 4 月に 3 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 5 月 10 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza and for taking the time to provide us with valuable feedback. On behalf of the whole team, we would like to thank you for your appreciation and we will be honoured and host you again in our hotel, whenever your travels bring you back to Cluj Napoca. It was our pleasure to welcome you to our property and we are happy that overall you had a great experience with us and feel safe in our hotel! Warmest regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Patrick

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Zakelijke reis 6 personen
Zakelijke reis met 6 personen. De ontvangst was hartelijk, vlot en efficiënt. Direct een upgrade en korting op het diner, wat nog laat mogelijk was aan 1 tafel. Kamer was zeer ruim en van alle gemakken voorzien. Prima ontbijt met keuze uit verschillende varianten ontbijt, vers gemaakt. Prima hulp bij onze vragen mbt testcentrum Covid-19. Uitchecken ging ook gemakkelijk. Een prima ervaring, voor herhaling vatbaar
2021 年 3 月に 2 泊滞在
Angela Popからの返信 (投稿日 : 2021 年 3 月 24 日)
Dear Guests, Thank you for having been our guests at the DoubleTree by Hilton Cluj-City Plaza and thank you for taking a few moments of your time to share your amazing feedback with us. We are honored that you choosed our property for your stay in Cluj-Napoca. The experience that our guests have in the hotel is very important to us. We all here at the hotel are extremely happy to see your positive comments, thrilled that you enjoyed your stay with us. Once again, thank you for your feedback and we hope to welcome you back again soon. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2020 年 10 月 28 日)
Dear Guest, Thank you for sharing your feedback in regards to your recent experience at DoubleTree by Hilton Cluj - City Plaza. We are delighted to hear that you enjoyed so much your stay. I look forward to sharing your feedback with my colleagues. We look forward to welcoming you back to the DoubleTree by Hilton Cluj-City Plaza soon! Best regards, Angela Pop Room Division Manager

8/10 (良い)

Viorel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Séjour agréable
Très bien Je recommande
2020 年 10 月に 4 泊滞在
Angela Popからの返信 (投稿日 : 2020 年 10 月 28 日)
Dear Guest, Thank you for having been our guest at the DoubleTree by Hilton Cluj - City Plaza and for taking the time to provide us with your feedback. Your helpful comments are much appreciated. It pleases us to hear that you enjoyed your stay. On behalf of our entire team, we would like to thank you again for your appreciation and if you return to Cluj and choose us again for your stay we look forward to you. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great job reception. Make the outdoor entrance more appealing please
2020 年 10 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2020 年 10 月 6 日)
Dear Guest, Thank you for your recent stay at DoubleTree by Hilton Cluj - City Plaza and for your lovely review. Our guests suggestions are highly appreciated. We look forward to meet you again at our property and to offer you another great experience. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Oana、London

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
By far, one of my favorite place to stay in Cluj! Very nice and clean rooms, great food, staff is helpful and polite, plus the location is great, super close to the city centre (5 mins walk). Also, they have nice spa facilities!
2019 年 7 月に 5 泊滞在
Angela Popからの返信 (投稿日 : 2020 年 8 月 4 日)
Dear Guest, Thank you very much for recently being our guest and for taking the time to share your experience about your recent stay at our hotel. The experience that our guests have in the hotel is very important to us. We are so glad you enjoyed your visit with us here at DoubleTree by Hilton Cluj - City Plaza and we all are extremely happy to see your positive review. Once again, thank you for your feedback and we hope to welcome you back again soon. Kind regards, Angela Pop Room Division Manager

10/10 (非常に良い)

Jared

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 1 泊滞在
Angela Popからの返信 (投稿日 : 2020 年 8 月 4 日)
Dear Guest, Thank you for your very nice maximum score. We're happy that your overall stay at DoubleTree by Hilton Cluj - City Plaza was enjoyable and that you were able to take advantage of our services. We certainly look forward to welcoming you back again soon for another wonderful visit to Cluj. Kind regards, Angela Pop Room Division Manager