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Skylight Inn Cleveland Willoughby

2.0 star property
Travelers can borrow bikes to explore local attractions, find quiet moments in the garden, or simply relax on the terrace after a day of adventures

Choose dates to view prices

Located near Lake Erie, Skylight Inn Cleveland Willoughby welcomes travelers with continental breakfast and in-room WiFi. Enjoy a peaceful garden, charming terrace, and bike rentals to explore nearby attractions. Guests consistently share positive experiences.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

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About this property

Skylight Inn Cleveland Willoughby

  • Hotel near Lake Erie
  • Take advantage of free continental breakfast, an airport shuttle, and a terrace at Skylight Inn Cleveland Willoughby. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • Free self parking
    • Bike rentals, an electric car charging station, and a vegetable garden
    • A water dispenser
  • Room features
  • All 110 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Eco-friendly toiletries and hair dryers
    • Satellite channels and housekeeping

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Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Skylight Inn Cleveland Willoughby pet-friendly?

Yes, Skylight Inn Cleveland Willoughby allows pets with a maximum weight of up to 40 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Skylight Inn Cleveland Willoughby?

Check-in begins at 3 PM.

What time is check-out at Skylight Inn Cleveland Willoughby?

Check-out is at 11 AM.

Where is Skylight Inn Cleveland Willoughby located?

Situated in Willoughby, this hotel is within 3 mi (5 km) of Chagrin River, North Chagrin Reservation, and Lake Health West Medical Center. Regal Willoughby Commons and Classic Park are also within 3 mi (5 km).

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Reviews

Reviews

5.6

5.8

Cleanliness

7.6

Location

6.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 70 out of 554 reviews
Rating 8 - Good. 108 out of 554 reviews
Rating 6 - Okay. 134 out of 554 reviews
Rating 4 - Poor. 117 out of 554 reviews
Rating 2 - Terrible. 125 out of 554 reviews

Reviews

Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Room neat clean..staff friendly.great customer service..
Verified

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities

good location

It was as expected except that I needed Wi Fi and I just could not connect at all
Verified

4/10 Poor

Candice

Disliked: Cleanliness, staff & service, room comfort

Avoid!!! Not worth the cheap cost! Horrible

There was long black hair everywhere, the air conditioner didn't work, obviously people smoked in non smoking rooms and the front desk man when we checked in literally put down the phone then hung up when I called to complain. I was so angry I physically didn't know how to respond. We ended up sweating all night and when I went to a different front desk guy in the morning to tell him how uncomfortable and rude the night staff had made us he shrugged and said I'll tell my manager but you've already paid!!! Horrible!!!!!! Will never stay there again and plan on using this review on any hotel site I can to help others avoid this kind of treatment.
Verified

10/10 Excellent

Gary R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price. Very clean.

This is an affordable hotel. Newly remodeled, so I'm guessing poor reviews were before the remodel. Our room had wood floors instead of a carpet, which is nice.
Verified

2/10 Terrible

ReGina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Here

This was the worst experience I have ever had a hotel! From the surly attitude of the clerk that checked us in, to the cleaning staff making up the beds with my son's pajamas made up in the bed, to finding bed bugs in not one but two rooms, to the surly attitude of the clerk who took my report on the bed bugs!
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underrated

All rooms are now refurbished. Makes a major difference. Could find no negative, other than breakfast should be open past 9 am.
Verified

6/10 Okay

nannette

Liked: Staff & service, property conditions & facilities

Clean hotel just off hwy.

Night clerk was friendly and helpful, room had recently been redecorated, looked good.
Verified

4/10 Poor

Terry

Disliked: Staff & service, property conditions & facilities

not so good

the phone in the room did not work had no cups for the coffee maker had no cups. And only had decaf coffee. There was mold in the shower. there was also no remote for the TV
Verified

6/10 Okay

Lenard

Liked: Cleanliness, staff & service, room comfort

An ok happy customer

It would have been even better if I my key card had worked. I had to go back to the front desk to get a different card, which I still had trouble getting in my room. The following day I had the say issue where I had to have a member of the maintenance staff to let me in. Also it would be awesome if your staff would great each customer whenever we walk in. When I came in for breakfast, the staff continued their personal conversation with each other. I had a question but, I figured I would just get my answer later.
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Night Staff

The gentleman at night when we checked in was so accommodating and listened about my bad experience with another hotel during my stay and helped me to feel welcomed and confident at the hotel
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice updated modern room. Staff was friendly.
Verified

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

OMG!

Very very very poor & dry (and poor breakfast ). Tone of people. No table available to sit. Disastrous!
Verified

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Travel Lodge in Willoughby, Ohio On The Decline

I was disappointed as we have previously stayed at this Travel Lodge. First of all place seems to have gone down hill despite the fact that they claim to have obtained all new Serta matresses. Water after a shower went down very slowly. I felt the room could have been much cleaner. It lacked an ice bucket which we reported upon our arrival. Bathroom towel rack was pulled out of the wall barely hanging by two screws. Room had one small garbage can which quickly filled. The bed headboard on the bed was broken hanging by one side. I was never able to connect to the Wi-Fi which the hotel told me "works sometimes." In addition when we entered our room the clock radio was also broke. This was replace by the front desk along with getting us an ice bucket but overall the place has declined since our previous stay last year. The were not able to find my rewards number to credit us for our nights stay.
Verified

6/10 Okay

Karen

Disliked: Room comfort

Okay Hotel

The room was clean beds were good, however the room had a terrible smell, we thought it was the air conditioning unit, we bought something to add to the vent but that didn't help. Too tired to get a different room, would check the room first next time.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good. No hot water for shower Room had bad odor.
Verified

6/10 Okay

Bill

Inexpensive Functional Place to Sleep

Reserved on line and room was available for late arrival. Nothing fancy but what was needed for sleeping/shower etc. WIFI worked well. Had first level room with parking just outside the door. Front desk was fine. Simple continental breakfast.
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I was satisfied. The floor was dirty so be sure to bring slippers. Hardwood floors not carpeted.
Verified

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty!!!

Well, we check in to the hotel do the bed big check, like I do at all hotels. This one passed (only good thing I can say.) So my wife and I go out on the town. We get back about 2:30am, i pull the covers back and there's hair, crumbs on the bed. Then my wife grabs one of the pillows and there was black mold on the bottom side of it. We packed our bags up and headed to the front desk. They offered us another room, well the other room smelt like death and the bed was just as bad as the other. Need less to say we checked out and ended up sleeping in our truck. This is an unsafe hotel, I was talking to a few locals that said the hotel is a local " lady of the night" hang out. That explains all the girls outside the hotel rooms.
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Satisfactory stay for the price.

The price was right for the value. Only complaint: the beds were too hard for my comfort.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Great value
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled. Floor was stcky. Beds were uncomfortable. Cheap motel and we got exactly what we paid for.
Verified

6/10 Okay

william

Liked: Cleanliness, staff & service, room comfort

Adequate

My trip was for one night only, otherwise I would have moved to a better hotel
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

Our family was on a road trip. We used Orbitz as we often do to help us find the best deal. We selected the Travel Lodge because it was near where we wanted to stop for the night, and we felt confident in our choice as it was listed as a Wyndham Family hotel. We'd had good experiences with Wyndham in the past. This hotel was awful. First the outside door was not closed. It was open & didn't have a lock at all, meaning anyone could walk into the hallways. This isn't safe. Then the hallways were smelly, like smoke & even like a skunk at one part of the hall, also urine. We arrived late & tried to give it a go thinking it was only for 1 night. The hotel was outdated in decor everywhere, the bed was uncomfortable, and the bedding looked old. The a/c didn't work. It just recirculation warm air. The room was hotter than it was outside. As we lay in the beds we began to itch & that was the last straw. We complained to management. They offered a different room, but each room was just as bad. While walking outside we noticed several rooms with lights on in the middle of the night. People were popping their heads out as if looking for someone and then going back in. This seemed odd and suspicious. We decided to pack up our family of 5 and leave in the middle of the night to find a place. The night crew said they would give us a refund, which we appreciated, but the manager who came the next morning refused. Just all-around a bad experience. The worst we've ever had on any vacation.
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities

OK for a night

Adequate for an overnight stay while on the road. Not very attractive rooms, but OK.
Verified

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should only be $30-40 a night....tops!

Other people's hair in the bed and on the sink. Somebody's used washcloth was still draped over the shower rod. Morning breakfast was cereal and bagels (no cream chhese). Police activity...appeared they were looking for somebody in the motel. The only good is Bob Evans restaurant is literally a rocks throw away from the hotel.