City Museum

Great location, and rooms are HUGE! honestly not sure I ever saw a bigger hotel room in Europe. Mixed bag though on the rest. -Absolutely not accessible, and this is a very important point for some of us. Taxis/ ubers/ cars can't even drive down the street to the hotel, or through the square to get to it... meaning you will have to walk along for a good 2.5 km or so with your luggage bumping along over medieval cobblestone streets. Picturesque, yes. Practical, no. Pretty sure it ruined my luggage wheels, actually. Then you get there - no ramp. Just stairs to carry everything up. Once that ordeal is through, the staff is mostly extremely nice and helpful, with the exception of one person who really couldn't be bothered. Rooms are a bit tired and dated though. Odd smell in room of stale body odor/ cabbage/ who knows... carpets definitely need updating throughout property, they are sad and tired and old in a not-charming way... ...but the breakfast was incredible. So all in all a mixed bag. But truly wonderful location to walk to everything, and room was quiet and comfortable, if not luxuriously decorated. Room was also very cold, no thermostat - but the front desk lent me a space heater, which helped. I was able to sleep very well after that. overall I think very good value for price - biggest issue is probably the long walk to get there, with luggage.

Very helpful staff - focused on excellence!

We enjoyed the most beautiful view of the Old Town Square Christmas market and watched the Christmas tree lighting ceremony from our open window! An added bonus was the view of the astronomical clock from our side window! The hotel staff are very friendly and helpful, the room was comfortable and clean! This was my 2nd stay in this room, and I'll definitely be back!