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キンリー シンシナティ ダウンタウン トリビュート ポートフォリオ ホテルの口コミ

4 out of 5
キンリー シンシナティ ダウンタウン トリビュート ポートフォリオ ホテル
636 Race Street, Cincinnati, OH

口コミ

8.8

非常に良い

評価 10 - 196 件の口コミ中 122 件が非常に良い" "
評価 8 - 196 件の口コミ中 35 件が良い" "
評価 6 - 196 件の口コミ中 22 件が普通" "
評価 4 - 196 件の口コミ中 11 件が不満" "
評価 2 - 196 件の口コミ中 6 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Paige

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The decor was modern and updated. The staff were friendly and helpful. The drawback was easily hearing people in other rooms which become noisy.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Annie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service from all staff.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Andrea

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not place to walk dogs
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Wesley

カップルで旅行
良かった点 : 設備とサービス
Love it
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Desirai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Lauren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at Kinley for two nights and had an excellent experience! The staff was easy to communicate with and the property was updated and very clean. I appreciated being able to call the front desk for turn-down service after we spent some time getting ready for our event. Their response was efficient and quick. If we are ever in town again, we would definitely book here!
2024 年 3 月に 2 泊滞在
Per Bokmandからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for staying with us during your recent trip to Cincinnati. We hope you had a pleasant experience and look forward to welcoming you back soon. Have a great week ahead!

10/10 (非常に良い)

Gary、Covington

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A wonderful art deco boutique hotel in down town Cincinnati, highly recommend staying here
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Jenna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed our stay! Great location.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Scott

2024 年 2 月に 1 泊滞在

4/10 (不満)

Ryan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
We got there and they advised there was a plumbing problem and not to flush toilets until we got the all clear. We left for our show and our door would close all the way so it wouldn’t lock. They stored our luggage and asked if it was ok to just get a different room when we got back. When we got back it took another 25 min to get a key because the system wouldn’t generate a key. They did give us 2 separate $12 breakfast vouchers for the next morning which was nice. We went out to the parking garage next door the following morning and our car window was smashed in along with several other cars.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Emeline

家族旅行
Really good looking hotel with lots of potential in a great area of town. But it had thin walls so the mornings were louder than desired (from movement inside the hotel, not outside), and valet took too long during peak hours.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Stephanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very nice and clean. Larry was so friendly and accommodating. He went out of his way to ensure we had a wonderful stay
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First stay at the Kinley
Typically when we stay at a hotel there are many small issues which accumulate into a frustrating experience. Not at the Kinley. Everything was right during our stay which allowed us to enjoy the experience. This was our first stay at the Kinley and looking forward to returning. The staff were really great! Thank you.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス
Ok……
Shower was amazing but the water didn’t get hot enough. The bathroom door didn’t shut all the way so there was no privacy, the bed was uncomfortable for my husband and myself but we both have bad backs, we could hear both of our neighbors
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

KELLIE、Sellersburg

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Julie

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

6/10 (普通)

Asia

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
2023 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Potential but not quite meeting it…
Limited staff. Limited bar menu was only opportunity to get food in the evening with no formal room service set up since there weren’t enough people to deliver it. Room was clean, modern and quite pretty but pillows were overstuffed, lumpy and hard and sheets were scratchy. Blackout curtains didn’t fully close either. When I had breakfast the next morning in the adjacent cafe, the coffee was terrible, and the service was as well. I was also charged not once but twice for internet. Overall this place has potential but they need to hire more people and professionalize the staff in order to elevate this hotel to a higher level. Neighborhood felt a bit fringe as well.
2023 年 11 月に 1 泊滞在

8/10 (良い)

Rob

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent service
The man working the front desk (unfortunately not sure of his name) was extremely friendly and helpful. It really enhanced the overall experience. The hotel itself is decent, right in the middle of the road.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2023 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

6/10 (普通)

Kendall

良かった点 : 清潔度
気になった点 : スタッフとサービス
Numbering of hotel rooms with not much signage made it hard to find my room The evening hotel clerk was very unhelpful and couldn’t answer very many questions
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jacqueline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was awesome!
2023 年 10 月に 1 泊滞在

8/10 (良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

James、Los Angeles

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy checkin, nice people, very nice valet parking people- the room exactly as advertised!
2023 年 9 月に 1 泊滞在

8/10 (良い)

James Carlton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Phillip

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Michael

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Review
The valet guys were super friendly and the bartender was amazing. I can't remember his name but he's from Las Vegas... you know who you are. Thanks for the espresso martini!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Kevin

2023 年 9 月に 1 泊滞在

8/10 (良い)

John

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Leah was by far the worst staff member there and although helpful soul she was terrible at her job. She was slow, did not listen and just terrible at her job almost as if high she was a mess Valet was great ! And there was another lady there also that was awesome but Leah makes me never want to stay here ever again !
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Michael

2023 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kinley Cincinnati is a great place to end and start the day. The room I had was very comfortable and came with a great view. The in-room TV had some issues — I don't recall ever being able to watch anything other than the hotel info page — but it was mostly something to throw on in the background while getting ready. I really loved the bathroom. It was incredibly spacious and came with high ceilings. Lastly, the proximity to things to do, including the area of town called Over-the-Rhine was great. It made short walks or finding a scooter to travel around the city a breeze. I'd highly recommend it to anyone looking for a boutique-like experience.
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

SETH

良かった点 : 設備とサービス
One of the most well-kept, clean, hotels I’ve stayed at in some time. Staff was exceptionally friendly, great all the way around.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

JOAQUIN

Everything was excellent
2023 年 8 月に 1 泊滞在
Galen G. Gordon, Hotel General Managerからの返信 (投稿日 : 2023 年 8 月 13 日)
Thank you for choosing the Kinley Cincinnati Hotel. We appreciate your feedback.

10/10 (非常に良い)

Broderick

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Galen G. Gordon, Hotel General Managerからの返信 (投稿日 : 2023 年 8 月 13 日)
Thank you for providing a great score of your experience at The Kinley Hotel. We want to be your hotel of choice every time travel brings you to Cincinnati! You are appreciated.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
From check in to check out all excellent. Great location and super staff. Clean, quiet and professional
2023 年 8 月に 1 泊滞在
Galen G. Gordon, Hotel General Managerからの返信 (投稿日 : 2023 年 8 月 13 日)
Greetings and thank you for choosing the Kinley Hotel for your stay in Cincinnati. We are excited to hear about your experience. You are appreciated.

10/10 (非常に良い)

norma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Galen G. Gordon, Hotel General Managerからの返信 (投稿日 : 2023 年 8 月 13 日)
Thank you for this great score. We appreciate you!

10/10 (非常に良い)

Michelle、Grove City

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel with a great bar. We came down for the Reds game. We asked to the riverfront and had a fantastic stay. Our only complaint was they ran out of parking for our truck in valet so we had to self park. Not a huge deal since the garage was right behind the building.
2023 年 7 月に 1 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 7 月 19 日)
Thank you for your note and kind words. I am happy to hear that you enjoyed your stay and that my team was helpful. We look forward to hosting you again in the near future when your travel once again finds you in the Cincinnati Area.

2/10 (非常に不満)

Kathryn

2023 年 7 月に 1 泊滞在
Galen G. Gordon, Hotel General Managerからの返信 (投稿日 : 2023 年 8 月 13 日)
Greetings! We are sorry to see this score and would like to learn more about your experience. Feel free to reply to this email as guest satisfaction is very important to us.

10/10 (非常に良い)

Thomas

2023 年 6 月に 1 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 7 月 19 日)
Thank you for your message and your kind feedback. I'm glad to hear that you had a pleasant stay and that my team was able to assist you. We hope to have the opportunity to welcome you back to Cincinnati soon.

10/10 (非常に良い)

Stephen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very friendly and helpful and the lobby smelled amazing. Love the character of the building. The only negative that there is very limited dining options in the hotel. No real restaurant with a dinner menu, just some bar bites and a coffee shop.
2023 年 6 月に 2 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.I'm thrilled to let you know that we're currently working on rebranding our restaurant options, which means we'll be offering even more delicious food choices soon. I hope to have the pleasure of welcoming you back to our hotel soon, so that you can try out our new menu offerings.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 (非常に良い)

Susan、Evansville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

8/10 (良い)

Derek

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 5 月に 1 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 (非常に良い)

Ashley

2023 年 4 月に 1 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

4/10 (不満)

Szczepan

気になった点 : スタッフとサービス
Ok, but nothing special. We have been food poisoned during "breakfast". The lady in the restaurant was so rude, as she was there for a punishment. Rooms are ok, but certainly not new. They were redesigned and ou can smell the flooring in the room.
2023 年 4 月に 1 泊滞在

8/10 (良い)

Emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 (非常に良い)

Jennifer

2023 年 4 月に 1 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 (非常に良い)

Charles

2023 年 4 月に 1 泊滞在
Per Bokmandからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.