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ヒルトン ガーデン イン シンシナティ ブルー アッシュの口コミ

3 out of 5
ヒルトン ガーデン イン シンシナティ ブルー アッシュ
5300 Cornell Rd, Cincinnati, OH

口コミ

8.6

非常に良い

評価 10 - 691 件の口コミ中 376 件が非常に良い" "
評価 8 - 691 件の口コミ中 184 件が良い" "
評価 6 - 691 件の口コミ中 77 件が普通" "
評価 4 - 691 件の口コミ中 31 件が不満" "
評価 2 - 691 件の口コミ中 23 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

2018 年 8 月に 3 泊滞在

10/10 (非常に良い)

Danis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Property
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Entire staff were kind and friendly 24/7. The pool and fitness center were close to the other which was convenient and the rooms were great.
2024 年 4 月に 3 泊滞在

2/10 (非常に不満)

Stephanie

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They tried to tell me I did not have a reservation. They had to find me a room. They acted like this was a total inconvenience. Staff was not nice. They wanted me to pay for a complementary breakfast so I said I would rather go to Chick-Fil-A then pay for cereal that should be free. We were never greeted by any staff. Even at the check in the manager was rude and yelled we are working on it when we were quietly standing waiting for our room. I drove 8 hours for crappy service and room.
2024 年 4 月に 2 泊滞在

6/10 (普通)

Frank

良かった点 : 清潔度
This hotel is safe and quiet. Front desk staff should be trained on proper interactions with guest. Especially, use of the words "Thank You"
2024 年 4 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank for staying at the Hilton Garden Inn Blue Ash. I appreciate your comments as I will certainly follow up with the responsible parties for improvement action. We are happy to have served you and look forward to seeing you again soon!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

darcy、Cincinnati

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
gREAT
2024 年 4 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 10 日)
We appreciate your kind words concerning your recent stay at the Hilton Garden Inn Blue Ash! Thank you for staying and we hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

darcy、Cincinnati

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
GReat
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello and thank you for your positive remarks from your recent stay at the Hilton Garden Inn Blue Ash. Enjoy the springtime weather and we hope to see you again soon!Best Regards,David BowlesGeneral Manager

10/10 (非常に良い)

darcy、Cincinnati

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
special thanks to the manger David , and the employees Bennie,Michelle,Sonny & Nick
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello and thank you for staying at the Hilton Garden Inn Blue Ash. We appreciate being able to serve you and look forward to doing so again in the future.Sincerely,David BowlesGeneral Manager

6/10 (普通)

Traci

カップルで旅行
良かった点 : スタッフとサービス
I did not like the outdated TVs, and how none of the channels correlated with the TV guide… when you want to just relax in the room and watch TV it’s impossible when you cannot get to the channels that you were looking for…
2024 年 3 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 10 日)
Good afternoon, Thank you for sharing your remarks from your recent visit to the Hilton Garden Inn Blue Ash. I apologhize for the shortcomings and will share your comments with my leadership team for improvement action.Thank you again, we appreciate having the opportunity to serve you!Sincerely,David BowlesGeneral Manager

8/10 (良い)

darcy、Cincinnati

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello and thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We enjoyed serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

darcy、Cincinnati

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet clean
2024 年 3 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello and thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We truly enjoyed serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Jean Elie

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello and thank you for your positive comments from your recent visit to the Hilton Garden Inn Blue Ash! We really enjoyed serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

4/10 (不満)

Destiny

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Wouldn’t allow me to use Cash at the restaurant or to purchase snacks.
2024 年 3 月に 1 泊滞在
HGIからの返信 (投稿日 : 2024 年 4 月 6 日)
Hello Destiny,Thank you for your comments. We apprewciate your remarks and apologize for the inconvenience. On the day in question, the hotel received several large bills and regretfully the bank had not opened yet for us to run to get change. We normally do accept cash however for security reasons, we do not keep significent quantities on hand. I truly apologize for the inconvenience.Hilton Garden Inn Blue Ash

8/10 (良い)

Jan David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a nice property and good location. Toilet paper roll in bathroom is poorly located. The temperature would not go below 72. The shower grab bar is in the wrong place. Water pressure in the shower is poor. TV: the stations are all mixed up. You asked.
2024 年 3 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello and thank you for your comments from your recent stay at the Hilton Garden Inn Blue Ash! I have brought your comments to my leadership team for immediate improvement action. I am so sorry for the inconveniences this caused. We did however enjoy serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Joy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff,very clean,the only thing is breakfast isn’t free.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 23 日)
Good morning and thank you for staying at the Hilton Garden Inn Blue Ash! We were happy to have served you and look forward to seeing you again in the future.Sincerery,David BowlesGeneral Manager

4/10 (不満)

Kristina

カップルで旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス
The location was quiet and conveniently located but lacking in other areas....no towels, no tissues in room, parts of room were not cleaned.
2024 年 3 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 3 月 18 日)
Good morning,Thank you for staying at the Hilton Garden Inn Blue Ash.I'm sorry to learn that your stay was not as you planned. I have brought your comments to the attention of my leadership team for immediate improvement action.I again apologize and hope we have the opportunity to serve you again in the future.Sincerely,Hilton Garden Inn Blue Ash

10/10 (非常に良い)

Hernan、Upper Arlington

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect hotel!
2024 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Hello and thank you for staying at the Hilton Garden Inn Blue Ash! We appreciate your positive remarks and hope to serve you again soon in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

orit、Sherman Oaks

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Good morning and thank you for the positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We were happy to have served you and look forward to seeing you again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Debbie

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were awesome .
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello and thank you for staying and posting a positive review from your recent visit to the Hilton Garden Inn Blue Ash! We appreciate you selecting our hotel and hope to see you again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 20 日)
Good afternoon and thank you for your recent positive review from your stay at the Hilton Garden Inn Blue Ash! We appreciate you selecting this Hilton hotel and look forward to seeing you again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Leslie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 15 日)
Thank you for your positive comments regarding your recent stay at the Hilton Garden Inn Blue Ash Ohio. We appreciate you sharing and look forward to serving you again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful lobby
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 27 日)
Hello Mr. John! Thank you for taking the time to review your recent visit to the Hilton Garden Inn Blue Ash. We appreciate your words of praise and hope to see you back in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for staying at the Hilton Garden Inn Blue Ash! We appreciate your positive comments and hope to see you again soon!David BowlesGeneral Manager

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No problems
Nice room
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 3 日)
We appreciate you staying at the Hilton Garden Inn Blue Ash and hope to see you again soon!Best Regards,David BowlesGeneral Manager

10/10 (非常に良い)

JOCELYN

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We are happy to have served you and hope to do so in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Kari

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service
This hotel was quiet and very clean. We had breakfast and Rob was having to prepare the food and also work the floor as a server. He was very pleasant and easy going. He handled it all with class.
2023 年 12 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you for both staying at the Hilton Garden Inn Blue Ash and for your positive comments regarding your stay! I'll be sure to pass my appreciation along to Chef Rob. He's a valued asset to our hotel! Happy holidays, we hope to see you again soon!Sincerely,David BowlesGeneral Manager

6/10 (普通)

Bobby

2023 年 11 月に 3 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for your recent review while staying at the Hilton Garden Inn Blue Ash. We appreciate you staying and hope to see you again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Patti C

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great friendly staff. Nice stay here.
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 13 日)
Good morning and thank you for staying at the Hilton Garden Inn Blue Ash! We appreciate you selecting this Hilton hotel and hope to see you again soon!Happy holidays!David BowlesGeneral Manager

10/10 (非常に良い)

Scholastica

Very good
2023 年 11 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you very much for staying at the Hilton Garden Inn Blue Ash! We appreciate having you and hope to see you again in the future.Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Alice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean and bed was comfy.
2023 年 11 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 21 日)
Hello and thank you for staying at the Hilton Garden Inn Blue Ash. It was our pleasure serving you and we hope to see you again soon!Yours in Hospitality,David BowlesGeneral Manager

10/10 (非常に良い)

Sheri

2023 年 11 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for recently staying at the Hilton Garden Inn Blue Ash. We appreciate serving you and look forward to seeing you again in the future!Warm Regards,David BowlesGeneral Manager

10/10 (非常に良い)

Judy

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
No breakfast included, no smoking area out of rain, lights from outside shine through windows/curtains didn’t block
2023 年 10 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 16 日)
Good morning and thank you for your recent review of the Hilton Garden Inn Blue Ash. There is an umbrella covered patio area adjacent to the front lobby which is suitable for smoking purposes. I apologize if this was not more clearly marked. Thank you for bringing these shortcomings to our attention. We hope to serve you again in the future!Sincerely,David BowlesGeneral Manager

2/10 (非常に不満)

Pamela

2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 8 日)
Good morning and thank you for sharing your comments regarding your recent visit. I will pass along your comments to the hotel leadership team for improvement action.We apologize that we did not meet your expectations and hope to have a future opportunity to serve you.Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff super helpful getting us 2 connected rooms for my elderly mother
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 4 日)
Hello and thank you for your positive review from your recent stay at the Hilton Garden Inn Blue Ash! We appreciate you selecting our hotel and look forward to serving you again in the future!Warm regards,David BowlesGeneral Manager

8/10 (良い)

Donald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 21 日)
Good afternoon and thank you for your positive remarks from your recent stay at the Hilton Garden Inn Blue Ash!We are happy to have served you and hope to see you again in the future!Best Regards,David BowlesGeneral Manager

10/10 (非常に良い)

Britani

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely gorgeous property. Was much better than we expected. The food cooked by Robb was amazing. Great service. Very friendly. We will be back.
2023 年 9 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 10 日)
Hello and thank you for your positive remarks from your recent visit to the Hilton Garden Inn Blue Ash! It was our pleasure to serve you and we hope to see you back again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Terri

2023 年 9 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for your review from your recent stay at the Hilton Garden Inn Blue Ash! We appreciate your kind remarks and look forward to serving you again soon!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 6 日)
Hello and thank you for your recent review from staying at the Hilton Garden Inn Blue Ash. We truly enjoyed serving you and hope to see you again in the future!Sincerely,David BowlesGeneral Manager

8/10 (良い)

Marvin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Road trip
The place was a nice place to stay with a bar. The charge for a breakfast buffet was disappointing. There were very few tv channel to select from. If your a sports game no ESPN or Disney affiliated channels or CBS sports or Fox sports. They have Spectrum cable. The shower was not good as far as water pressure.the staff was very friendly.
2023 年 9 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 4 日)
Good afternoon,Thank you for your recent "road trip" review of the Hilton Garden Inn Blue Ash! We appreciate you staying and hope to see you again soon.Best regards,David BowlesGeneral Manager

8/10 (良い)

Lya Wesley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I couldn’t turn the air down in my room. It was a chilly night!
2023 年 9 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 2 日)
Hello and thank you for your positive review from your recent stay at the Hilton Garden Inn Blue Ash.I am sorry you found your room to be chilly. Please be assured we will check your former room to be sure the ventilation system is working properly.We appreciate you staying with us and welcome you back in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Timberlin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love how quiet the property is, slept in easily!
2023 年 9 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 2 日)
Good afternoon,Thank you for your positive remarks from your recent stay at the Hilton Garden Inn Blue Ash. We are happy to have served you and hope to see you again soon!Warm Regards,David BowlesGeneral Manager

10/10 (非常に良い)

Timberlin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were clean and the staff very helpful.
2023 年 8 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 2 日)
Thank you for your recent review while staying at the Hilton Garden Inn Blue Ash! We appreciate you staying with us and look forward to serving you again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was good. Just an overnight stay. Not enough time to sample the amenities. The overnight front desk person was extremely helpful when I returned late and my card wouldn't work in the locked door. I think it should be checked. Then when I got to my room the card key would not work. She made me another. Great customer service.
2023 年 8 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 31 日)
Good afternoon,Thank you for your recent comments from your stay at the Hilton Garden Inn Blue Ash!We enjoyed serving you and look forward to seeing you again in the future!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Robin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoyed our stay. The room was clean, everything was well kept. The staff were very nice and the complimentary coffee was really good! The area seemed safe and quiet, I would stay here again!
2023 年 8 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 29 日)
Good evening,Thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash. We are happy you enjoyed yourself and we welcome a future opportunity to be of service to you!Sincerely,David BowlesGeneral Manager

8/10 (良い)

Shannon

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel-better staff training
Front desk attendant not very personable. Asked how many keys to the room, told me to put my credit card in for payment and that was it. Didn’t tell me my room #, so I looked on the card he gave me and didn’t tell me there was an extra charge added for incidentals(not the normal $50 charge, there’s is based on a percentage ??) Did not know they offered breakfast(at an extra fee) until we saw guests eating the next morning when we left. Did not give us any information on pool or hours. Needs to be better trained on customer service and relaying information to guests.
2023 年 8 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 25 日)
Thank you for your comments from your stay at the Hilton Garden Inn Blue Ash. I'll be sure to convey your comments to the team at our upcoming Front Office meeting being held this week. I appreciate your feedback as it absolutely helps us to improve our operation. We hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 (非常に良い)

Darin

良かった点 : 清潔度、施設のコンディションと設備
Friendliness and professionalism.
2023 年 8 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 21 日)
Good afternoon,Thank you for the positive remarks that you shared concerning your recent stay at the Hilton Garden Inn Blue Ash! I will pass along your remarks to the team, and we hope to have the opportunity to serve you again in the future!Warm Regards,David BowlesGeneral Manager

10/10 (非常に良い)

Abigail B

2023 年 8 月に 3 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 21 日)
Good morning and thank you for your positive review from your recent stay at the Hilton Garden Inn Blue Ash! We really appreciated the opportunity to serve you and look forward to doing so again in the future!Sincerely,David BowlesGeneral Manager

2/10 (非常に不満)

Nathan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fire alarms that went off all night on my 2nd night. When i asked they said someone was smoking. That meant i had to pay for the hotels and the persons that kept me from needed sleep.
2023 年 8 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 18 日)
Hello,Thank you for your comments concerning your recent stay at the Hilton Garden Inn Blue Ash.I am terribly sorry that the fire alarm interrupted your sleep. The individual found to be smoking was immediately asked to leave the hotel. We are committed to providing you with a safe and restful night's sleep however it is occasionally very difficult to manage the actions of all other guests.Thank you again for sharing your comments. Should your future travels find you in the Blue Ash area, we welcome another chance to be of service to you.Sincerely,David BowlesGeneral Manager

8/10 (良い)

Mandeep

2023 年 8 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 10 日)
Good morning!Thank you for the positive review from your recent stay at the Hilton Garden Inn Blue Ash! We really appreciate you staying and hope to see you again in the future!Warm Regards,David BowlesGeneral Manager

6/10 (普通)

Denise

気になった点 : 清潔度、施設のコンディションと設備
Not what you would expect from a Hilton.
Bathroom shower could use a good cleaning. Looked moldy in the corners. Coffee maker did not work.
2023 年 8 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 18 日)
Good afternoon,Thank you for your comments concerning your recent stay at the Hilton Garden Inn Blue Ash.I am sorry for the comments you shared and please be assured that I have shared these with my leadership team for immediate improvement action.We appreciate you staying and appreciate your comments as these help us to improve our operation. Should your future travels find you in the Blue Ash area, we once again welcome the opportunity to be of service to you.Sincerely,David BowlesGeneral Manager