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"Great room, kind and understanding staff, good location"

"Excellent location, clean and amazing views. Only downside is not having enough time to enjoy the hotel!"

"The breakfast is great. Staffs are helpful and polite."

"We booked the Fuji View Room — great location! It’s only a 10-minute bus ride to the visitor shuttle bus station. The onsen was wonderful. After 3–4 days of sightseeing in Japan, my feet were pretty sore, and the onsen helped a lot."

"friendly and helpful staff. clean room. Luggage service is available"

"Excellent & convenient location. Staff very friendly & professional."

"Was a great place and location. 2 min walk from the station "

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "

"The room is spacious enough for a single occupant. Clean and housekeeping is done everyday. Breakfast included was so good. I did not like that reception sets the temperature of ac from the main office. I want to have control of the room's ac. c"