Dear Ms. Sarai, Thank you for staying with us in Niccolo Chongqing! We are a collection of contemporary urban chic hotels with the most desirable highly-prized addresses. In everything we do, we make life effortlessly luxurious through our authentic service and unique experiences. We appreciate your comments and happy you enjoy the stay with us. And do hope you had reveal the different beauty of the city from the skyline of Chongqing. Wish to welcome you in our hotel again and create more memorable journeys with you. Best Wishes,

Dear Guest, Thank you for staying with us in Niccolo Chongqing! We are a collection of contemporary urban chic hotels with the most desirable highly-prized addresses. In everything we do, we make life effortlessly luxurious through our authentic service and unique experiences. We are sorry to know that you were disappointed during your stay. We value every guest comment and take action. We already inform related department to review the facilities and service flow you mentioned. At the mean time we will enhance the staff training regarding the issue you mentioned. We sincerely apologize for the inconvenience caused and hope that you will give us an opportunity to reassure you of our commitment to serve you properly and to make amended during a future visit. Best Wishes

尊敬的客人， 您好！感谢您选择重庆尼依格罗酒店并利用您宝贵的时间告知我们您的入住体验。我们是大都市摩登与雅致完美结合的酒店，致力于每一位客人提供更完美的服务。 对于您入住期间所遇到的问题及带来的不便，我们深表歉意，您的意见对我们非常重要，我们已经认真与团队检及流程，同时加强员工培训并做出相应改进措施。 由于我们找不到您的相关信息，如果您方便的话可以致电我们酒店，以便我们做好相应的提高，再次向您致以真诚的歉意，也期待您的再次光临，见证我们的改进。

1） 尊敬的客人， 您好！感谢您选择重庆尼依格罗酒店并利用您宝贵的时间告知我们您的入住体验。我们是大都市摩登与雅致完美结合的酒店，致力于每一位客人提供更完美的服务。 对于您入住期间所遇到的早餐问题及带来的不便，我们深表歉意，您的意见对我们非常重要，我们已经认真与团队检视现有服务设施及流程，同时加强员工培训并做出相应改进措施，期待和您再次邂逅，为您提供更加愉快的入住体验。

Dear Guest, Thank you for staying with us in Niccolo Chongqing! We are a collection of contemporary urban chic hotels with the most desirable highly-prized addresses. In everything we do, we make life effortlessly luxurious through our authentic service and unique experiences. We appreciate your comments and happy you enjoy the stay with us. And do hope you had reveal the different beauty of the city from the skyline of Chongqing. Wish to welcome you in our hotel again and create more memorable journeys with you. Best Wishes

尊敬的客人，您好！感谢您选择重庆尼依格罗酒店。非常高兴能够得到您的认可，让您感受到我们真挚的服务与奢华的体验。期待再次与您相见重庆尼依格罗酒店，祝您万事顺心！

尊敬的宾客，非常感谢您对重庆尼依格罗酒店的钟爱，也很荣幸能够为您提供服务。您的满意对我们非常重要，我们也竭力让每一位客人在我们酒店拥有舒心、愉悦的体验。再次感谢您选择重庆尼依格罗酒店，期待您的下一次光临。

Dear Elaine, Thank you for staying with us in Niccolo Chongqing! We are a collection of contemporary urban chic hotels with the most desirable highly-prized addresses. In everything we do, we make life effortlessly luxurious through our authentic service and unique experiences. We appreciate your comments and happy you enjoy the stay with us. And do hope you had reveal the different beauty of the city from the skyline of Chongqing. Wish to welcome you in our hotel again and create more memorable journeys with you. Best Wishes, Michela Cesano Lobby Manager

尊敬的宾客， 非常感谢您选择下榻重庆尼依格罗酒店，乐于与我们分享住宿体验！ 我们很高兴的了解到酒店的服务水准得到了您的认可，我们会继续努力。 再次感谢您选择入住重庆尼依格罗酒店！并热忱的期待着您再次回来！

尊敬的宾客，非常感谢您对重庆尼依格罗酒店的钟爱，也很荣幸能够为您提供服务。您的满意对我们非常重要，我们也竭力让每一位客人在我们酒店拥有舒心、愉悦的体验。再次感谢您选择重庆尼依格罗酒店，期待您的下一次光临。

Dear Guest, Thank you for staying with us in Niccolo Chongqing! We are a collection of contemporary urban chic hotels with the most desirable highly-prized addresses. In everything we do, we make life effortlessly luxurious through our authentic service and unique experiences. We are sorry to know that you were disappointed with our service and room matters during your stay. And sincerely apologize for the inconvenience caused. We value every guest comment and take action. We already inform related department to review the facilities and service flow you mentioned. At the mean time we will enhance the staff training regarding the issue you mentioned. We are looking forward to welcome you again to redeem ourselves on your next visit. Best Wishes

尊敬的客人，您好！感谢您选择重庆尼依格罗酒店并利用您宝贵的时间告知我们您的入住体验。 我们将继续保持高品质优秀的对客标准。期待与您一同发现更多尼依格罗之美。

Dear Guest, Thank you for staying with us in Niccolo Chonqing! We are a collection of contemporary urban chic hotels with the most desirable highly-prized addresses. In everything we do, we make life e-ortlessly luxurious through our authentic service and unique experiences. We are happy that you stay with us. And do hope you had reveal the different beauty of the city from the skyline of Chongqing. Wish to welcome you in our hotel again and create more memorable journeys with you. Best Wishes, Giorgio Olivotti

Dear Guest, Thank you for staying with us in Niccolo Chonqing! We are a collection of contemporary urban chic hotels with the most desirable highly-prized addresses. In everything we do, we make life e-ortlessly luxurious through our authentic service and unique experiences. We are sorry to know that you were disappointed with our air condition and service during your stay. And sincerely apologize for the inconvenience caused. We value every guest comment and take action. We already inform related department to review the facilities and service flow you mentioned. At the mean time we will enhance the staff training regarding the issue you mentioned. We are looking forward to welcome you again to redeem ourselves on your next visit. Best Wishes, Giorgio Olivotti