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レオナルド ローラ ビーチ & スプラッシュ リゾートの口コミ

4 out of 5
レオナルド ローラ ビーチ & スプラッシュ リゾート
Chlorakas Avenue, Chlorakaa, Chlorakas

口コミ

9.0

とても素晴らしい

評価 10 - 248 件の口コミ中 148 件が非常に良い" "
評価 8 - 248 件の口コミ中 69 件が良い" "
評価 6 - 248 件の口コミ中 19 件が普通" "
評価 4 - 248 件の口コミ中 9 件が不満" "
評価 2 - 248 件の口コミ中 3 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Patrycja Dominika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Yosef

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is fit to families and children from the morning to the nights the children were full of excitement and busy with kids Occupations, the food was nice and the extra restorant was good
2024 年 4 月に 7 泊滞在
Ionas Ioannou, General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Yosef,Thank you for such a great review.We are thrilled that your family enjoyed the range of activities tailored for children, ensuring they are engaged and entertained from dawn till dusk. It’s fantastic to know that our dining options, including the additional restaurant, met your delightful expectations, providing a variety of tasty options for every palate.Your commendations on the room cleanliness, the exceptional condition of our hotel, and the attentive service provided by our team truly warm our hearts. It is rewarding to see our efforts to offer impeccable amenities and accommodations recognized in your feedback.We take pride in our commitment to fostering a family-oriented atmosphere, and it fills us with joy that we could contribute to a memorable holiday for you and your loved ones. Thank you for choosing Leonardo Laura Beach & Splash Resort, where we strive to create unforgettable experiences for our valued guests.We look forward to a return visit from you in the future.Best wishes,Ionas Ioannou, General Manager

6/10 (普通)

Margaret

家族旅行
良かった点 : スタッフとサービス
The food was substandard and generally it was very noisy. Fortunately the staff were very accommodating and friendly.
2024 年 4 月に 3 泊滞在
Ionas Ioannou, General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Margaret, We appreciate your feedback.We are delighted that you found our team professional and attentive, as we strive to provide excellent service to all our guests. It's great to know that you had a very good stay.We appreciate your feedback regarding the food at our restaurant. We continuously work on improving our food offerings and will consider your comments. We apologise for any inconvenience this may have caused during your stay.We look forward to welcoming you for a more enjoyable stay in the future.Best regards,Ionas Ioannou, General Manager

6/10 (普通)

Christos

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It rained when we were there. That is not the hotel's fault of course. There wasn't much to do while it was raining, so the bar area was packed and people tied to keep busy playing cards. The drinks were served in plastic cups, which affected the taste. The bar staff appeared to be a bit rude (lady guest ordered a Sex on the beach cocktail, they talked amongst themselves not in English and laughed loudly). Some of the staff were excellent, e.g. Ms Thekla at the restaurant. The Greek music and food on the Monday were very good.
2024 年 4 月に 1 泊滞在
Ionas Ioannou, General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Christos,Thank you for your kind review.We understand that meals are an important part of our guests' holidays and appreciate your kind comments about your dining experience. We are also glad that the high standards we set ourselves met your expectations.However, we are very sorry that your experience was not entirely satisfactory and apologise for any inconvenience. We have taken your feedback into consideration as we strive to match all our guests' expectations and have also addressed this with our team members in order to provide an improved experience on your next stay.We look forward to welcoming you back again in the future. Best regards,Ionas Ioannou, General Manager

10/10 (非常に良い)

Sharon

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
October half term
We all had a great time. Food, staff, entertainment great
2023 年 10 月に 7 泊滞在

10/10 (非常に良い)

Ruwaila

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel wad amazing , from the views to the food. The hotel was great fun and had lots to offer.
2023 年 10 月に 2 泊滞在

6/10 (普通)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Correcto
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Betania

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Great hotel. All-inclusive service at a high level. In terms of food, there was nothing missing, there was also free alcohol. A bit absurd to have to worry about water in the room but ok... The gym is at a very low level and there are very few machines, which is a shame.. because after everything you eat, you also want to burn calories. It has potential and it's a shame it wasn't realized. All in all, we had a great time and highly recommend it for a family vacation. In my opinion, a couple without children doesn't have much to do in the hotel, but it's great for children.
2023 年 9 月に 4 泊滞在

6/10 (普通)

Vita

気になった点 : スタッフとサービス
Booking a room with Sea View
Very disappointing We asked before for room on an upper level and hotel confirmed they will do the best but when we arrived they gave a room “ Not on an upper level but -1 level which means even under swimming pools “
2023 年 9 月に 2 泊滞在

6/10 (普通)

Anita oluwanike folasade

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Not much for the children in the evening the food was tasteless looked great but had no taste atall !! The food hall too small people rushing the food like they are starving which was not nice ! Also getting given cheep syrup for drinks and not even allowed a bottle of water because I don’t have a gold band was sad !! For the price I don’t think worth it !! Some of the staff were nice but not the people that do the trips they just looked at me when I sat down so rude and put me off from booking anything! Other than that the hotel room was nice which helped and my boy loved the water slides !! The stress for the deck chairs pissed me off and silly people letting there kids crap in the pool alot of them were cut off with tape but they cleaned them as fast as they could ! It was ok but won’t come back the price is too high and I think it’s not a real all inclusive as too many limitations and cheep crap they give you to eat!
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Jade

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay at an amazing hotel
We have had an amazing few days at this hotel. The stand out thing for us is the food, it was all delicious and so much choice! The facilities are great and the staff are generally helpful. My only 2 negatives were that the room could have been cleaner, it was clean enough but there were areas that needed more attention and the second was we upgraded to gold bands for the all inclusive but we had to ask the bar staff every single time for the premium branded alcohol, which we shouldn’t need to do. It was like they were trying to get away with not giving us what we have paid for. That didn’t sit well with us but overall we are so happy with this hotel and would highly recommend!
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Jenny

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent!!
Amazing hotel for families! Super fun aqua park. There is a good variety of gluten free options. Exteemely friendly staff! Highly recommended!
2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

Naji

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient for a family
2023 年 8 月に 3 泊滞在

8/10 (良い)

Hila

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is perferct for families and kids ages 4-9 will enjoy a lot. The only con was that we ordered 2 roomswith connecting doors but got 2 seperate room which made us split
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Domna

2023 年 8 月に 1 泊滞在

8/10 (良い)

Galit

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lots of fun for kids!
Lots of fun with 2 pools + waterpark with many slides. The entertainment team was super fun friendly and helpful. A huge variety of free food, drinks and alcohol. The hotel is new and modern. There is a bus station right at the entrance to the hotel to city center. A few things we didn't like: - The food was not tasty at all. - The hotel had no beach (it was under reconstruction) so had to walk 10 minutes in the sun to another beach. - The hotel is far from any shops or city center - had to take a bus or a taxi. - Very difficult to find an available table at the restaurants of the hotel.
2023 年 7 月に 4 泊滞在

8/10 (良い)

Galit

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value for money. Lots of fun for families.
Amazing all-inclusive hotel with water park. The waterpark was lots of fun and also the large swimming pools. The service was great, especially the fun friendly entertainment team. The only thing we didn't like is the food which was awful and mostly un-tasty. The restaurants had very limited available tables for the hotel guests. The beach of the hotel was under reconstruction so had to walk to the neighbor hotel's beach for 10 minutes in the sun. The location was far from everywhere (not walking distance) - we needed a taxi or a bus (the station is right at the entrance of the hotel) to go anywhere outside.
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Rutherford

2023 年 6 月に 1 泊滞在

8/10 (良い)

Daniel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great facility and will definitely be back in the future!
2023 年 7 月に 2 泊滞在

8/10 (良い)

ILAN

2023 年 6 月に 7 泊滞在

4/10 (不満)

Denis

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointing experience
Overall a disappointing experience.Definetely not a 4 stars hotel - barely 3 .The room is very basic , the food , though very various , not very tasty . The area around the pool , the resting chairs and the umbrellas are in very bad state .Our daughter was actually hit in head by one of the umbrellas that was detached from the base. We complained during our stay and not once from the stuff even bothered to check if everything is OK . On the positive note - the water park in the hotel is great and much fun.
2023 年 6 月に 2 泊滞在

4/10 (不満)

Dylan

2023 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
It was a nice stay. The small childeren enjoyed the splash water park. The food was not so good and the cleaning was not so good also.
2023 年 6 月に 4 泊滞在

8/10 (良い)

Keren

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
נחמד מאוד
מלון נחמד מאוד מתאים למשפחות .. עם ילדים פחות לזוגות .. נמצא די במרכז ליד תחנת אוטובוס 615 שמגיע לקניון , להרבור לעיר מלון נקי ברמה סבירה חסר בחדרים מרכך שיער כובע רחצה .. סבון קצת פינוקים אוכל בשפע אבל לא משתנה כל יום אותו אוכל סהכ הכל לא רע בכלל
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

gily

2023 年 6 月に 3 泊滞在

8/10 (良い)

Roni

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Don't expect to get any Expedia VIP access benefits (room upgrades or late checkout). The Hotel even didn't know they are a "VIP access" hotel on Expedia...
2023 年 5 月に 3 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your review and sharing your feedback of which will be shared with our team.We do hope in having the opportunity in welcoming you back again in the near future.Warmest regards

6/10 (普通)

Kyriakos

家族旅行
Not worth it.
Good outdoor facilities with a few slides big and small for very young children to adults. Nice swimming pools overall. Okey entertainment. Very good breakfast and ok lunch and dinner buffets. Not very polite or helfpul staff.Especially at the reception they would barely look into your eyes when talking to you.Some where kind though especially at the restaurant. My biggest problem was the room.The bathroom door wouldnt close properly and would open all the time.The hair dryer would start and then stop after 20-30 seconds and you should wait 1-2 minutes for it to function again.The shower water was either cold or hot.It wouldnt mix the water which was a big problem for the kids.The airconditioner also stopped a few times. Old tired room decoration. Not the room you would expect for 300 euro pe night mid May and 700+ per night in August.
2023 年 5 月に 3 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your review and sharing feedback of your stay which will be shared with our team.We are sorry to hear we did not fully meet up to your expectations and we do hope to have the opportunity in welcoming you back again in the near future.Kind regards

10/10 (非常に良い)

Jack

2023 年 5 月に 1 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your kind review and hope to welcome you back again soon.Warmest regards

4/10 (不満)

Salim

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
-Hôtel trop bruyant Vieillissant -Personnel vraiment désagréable (particulièrement la réception) -La restauration de qualité industriel (médiocre) et toujours la même nourriture Bref, vous pouvez trouver un meilleur hôtel à Paphos dans le même positionnement
2023 年 4 月に 5 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your review and sharing feedback of your stay.We are sorry to hear we did not fully meet up to your expectations and hope to welcome you back again soon.Kind regards

10/10 (非常に良い)

Georgios

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The perfect weekend.
Άψογη
2023 年 4 月に 2 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your great review and hope to see you again soon.Warmest regards

10/10 (非常に良い)

Chris

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel definitely recommend
2023 年 4 月に 1 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your kind review and hope to welcome you back again soon!Warmest regards

10/10 (非常に良い)

Silja Johannusardottir

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Would very much recommend this hotel, staff are very friendly and overall a very good hotel for family’s. Great children entertainment, and entertainment staff are so good with the children! About the condition of the hotel room: cleanliness was ok, it had some coffee stains on the floor, and there was a little bit of dust. Other than that cleaning was good, and friendly cleaners! Our bathroom was not completely finished refurbished, was some grout missing in top tiles of shower, otherwise good.
2023 年 4 月に 8 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your kind review and sharing feedback of your stay with us.We hope to welcome you back again soon!Warmest regards

6/10 (普通)

Artemis

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
The hotel is on a bery good location and has wonderful swimming pools.
2023 年 4 月に 2 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your review and sharing feedback of your stay.We hope to welcome you back again soon.Warmest regards

10/10 (非常に良い)

Raheli

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 4 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your kind review and hope to welcome you back again soon!Warmest regards

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
83
2023 年 3 月に 5 泊滞在
The Hotel Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your review and hope to welcome you back again soon!Warmest regards

8/10 (良い)

Zlatana

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gutes Essen (nur bei den Getränken hat Saft gefehlt - es gab nur so eine Flüssigkeit, aus Pulver wahrscheinlich gemischt) und Kaffee im italienischen Bar. Animation team freunlich und coole Shows. Aqua Park Toll. Sauber und gutes Design im Zimmer. Momentan gibt es keinen eigenen Strand (es wird gerade gebaut, wereden grosse Steine wegen dem Ströming gelegt). Sehr laut überall, es gab keinen einzigen Ort an der Anlage, wo es leise wahr und man konnte etwas Ruhe geniessen und lesen. Überall hörte man Musik von beiden Pools. Im Hotel daneben gab es kleiner Strand, steinig, aber man konnte dort etwas Ruhe haben.

2/10 (非常に不満)

mark

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 7 泊滞在

10/10 (非常に良い)

hanan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was the second time we were staying at the Leonardo Laura Beach & Splash Resort in Paphos, Cyprus. The hotel is clean and tidy. The food in the dining room is varied and delicious, and among the meals, you can find fast food, ice creams, and desserts in the bars. Of course, free drink. No one will remain hungry. The hotel has an excellent water park suitable for all ages and several swimming pools. The little kids have a club with activities every day, and there is also a cinema that shows movies several times a day. The cleaning staff of the rooms is professional, especially Galina, who cleaned the room for us every day. It was very pleasant to enter the room after her work. There was always a figure made of towels on the bed. It made the children very happy and gave a fun atmosphere. A highly recommended place for families with children. We will definitely be back again...
2022 年 9 月に 5 泊滞在

2/10 (非常に不満)

Jonathan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The swimming pool closed at 6pm that's way too early. Secondly the gym equipment is old and rusty . The buffet are very repetitive. There is no bus or shuttle from and to the airport. The all inclusive bracelet doesn't include top shelf name brand alcohol which they don't tell you until upon arrival . The other 3 restaurants are only included once after that out of pocket .
2022 年 10 月に 5 泊滞在

8/10 (良い)

Jack

2022 年 9 月に 3 泊滞在

8/10 (良い)

Yitzhak

2022 年 9 月に 5 泊滞在

8/10 (良い)

AMALIA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 9 月 12 日)
Thank you for your review and we hope to welcome you back again soon.Warmest regards

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 4 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 8 月 31 日)
Thank you for your amazing review and hope to welcome you back again soon.Warmest regards

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
2022 年 8 月に 4 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 8 月 30 日)
Thank you for your review and we would appreciate of you could send us your feedback directly.Thank you

10/10 (非常に良い)

Raj

2022 年 8 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Grreat for families
2022 年 6 月に 5 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 7 月 19 日)
Thank you for your amazing review and hope to see you again soon. Warmest regards

10/10 (非常に良い)

Netzer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An excellent hotel for families, an amazing staff who took care of us and helped us during a terrible tragedy we went through. We have no words to describe the kindness of the staff. Thanks for everything!
2022 年 6 月に 4 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 6 月 28 日)
Thank !you very much for your amazing review and we do hope to welcome you back again soon. Warmest regards

10/10 (非常に良い)

emmanuel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parfaitement propre et convivial, quelques zones touristiques au alentour.
2022 年 6 月に 7 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 6 月 28 日)
Thank you for your amazing review and hope to welcome you back again soon. Warmest regards

8/10 (良い)

Batzi

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 6 月に 4 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 6 月 28 日)
Thank you for your review and hope to welcome you back again soon. Warmest regards

10/10 (非常に良い)

Andri

2022 年 5 月に 1 泊滞在
The Hotel Managementからの返信 (投稿日 : 2022 年 6 月 14 日)
Thank you for your amazing review and hope to see you again soon. Warmest regards