屋内プール

ホリデイ イン エクスプレス アンド スイーツ チリワック イースト IHG ホテルの口コミ

2.5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 202 件の口コミ中 143 件が非常に良い" "
評価 8 - 202 件の口コミ中 40 件が良い" "
評価 6 - 202 件の口コミ中 12 件が普通" "
評価 4 - 202 件の口コミ中 3 件が不満" "
評価 2 - 202 件の口コミ中 4 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Taylor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you so much for rating our hotel 5/5! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fun area
2024 年 4 月に 3 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Happy you had fun in Chilliwack, too! We hope you will visit us again.

10/10 (非常に良い)

Juergen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A new hotel so it was very clean and comfortable. Staff were great.
2024 年 5 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and thank you for your compliment to our staff! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Gajen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place, right by the highway. Newly constructed with spacious room.
2024 年 5 月に 2 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found your room spacious. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Brad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your 5 out of 5 review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 (良い)

Elaine

家族旅行
良かった点 : スタッフとサービス
Front line staff was very nice. Parking was very limited and the place next door had homeless people. Breakfast was ok but not very good. Pancakes were nasty, eggs were cold, coffee was excellent though.
2024 年 4 月に 2 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you so much for your review of our hotel. I am pleased to hear our staff treated you well! Please accept our apologies if breakfast was lackluster. I promise that is not our standard and hope we were able to make you some fresh eggs and pancakes. We hope you will visit us again.

10/10 (非常に良い)

Travis

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel! Staff are awesome! Room was very clean!! Would definitely stay here again.
2024 年 4 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for your amazing review of our hotel. It means a lot to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to welcome you again.

10/10 (非常に良い)

felicia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Carmen

良かった点 : 施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for taking the time to review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Dennis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was driving west to Vancouver in a tractor trailer. The hotel is conveniently located next to the highway. Parking is available for large vehicles approximately 100 m from the hotel and is monitored by the Elements Casino security. As I was informed by the friendly and helpful front Desk person (Rose). I had a great meal at the Casino and even tried my luck a-bit. Still broke but maybe next time, lol. My experience was so positive that I rebooked a room on my trip back to Alberta. Thank you all once more.
2024 年 4 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Wow! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and thank you for the compliment to Rose. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you again!

2/10 (非常に不満)

Janice、Campbell River

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was very close to where we were going and staff very helpful. Would stay there again
2024 年 4 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I fear there may be a disconnect with your overall score showing "1" but your comments are positive. We would so appreciate you updating your score to better reflect your experience! We hope to welcome you again.

10/10 (非常に良い)

Anna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We needed to visit in Chilliwack and this was a convenient location for us.
2024 年 4 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

George

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very loud truck traffic at hotel
2024 年 4 月に 3 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I do apologize the traffic was loud. We hope you will visit us again.

6/10 (普通)

Cheryl

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice spacious clean room, happy to be on the top floor. Noise from ventilation system continued all night long. Some airport and highway noise as well. Parking felt unsafe. Outdoor parking for hotel was full, so we were told to park at adjacent gas station.
2024 年 3 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I do apologize our parking felt unsecure. I can assure you it is equally safe to park there and feel welcome to share how we could express to help guests share that confidence. We hope you will visit us again.

10/10 (非常に良い)

Tiff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you so much for your 5/5 review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Rhonda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great breakfast. Very clean hotel. Super comfortable beds and room was awesome. Will definitely stay here again. Pleasantly surprised.
2024 年 4 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you so much for your wonderful review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you again.

10/10 (非常に良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access from highway. Great price. Front desk staff(rose) was the best.
2024 年 3 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Rose took good care of you. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Carol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Staff super. Braydon extremely helpful. Monica ran breakfast and best I have had for this type of hotel.
2024 年 3 月に 1 泊滞在
Andrea A - General Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you so much for your review of our hotel and the compliments to Braydan and Monica. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you so much for your review of our hotel! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 (非常に不満)

Ahmed

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. I would appreciate knowing what troubles you faced during your stay to score us so low. Your feedback is important and is the only way we can improve. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you so much for your 5/5 review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Jeremy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great… very friendly! The hotel was very accommodating as well. Had a great stay!
2024 年 2 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to welcome you again!

10/10 (非常に良い)

Kwesi Ann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay.
2024 年 2 月に 2 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you so much for your 5/5 review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Julio E

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First and foremost, the genuinely warmth environment provided by all staff members made feel more than welcome, made me feel home. Cleanliness of the entire place. Breakfast a super plus!!! Will definitely return and recommend this place.
2024 年 1 月に 4 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for your review of our hotel. I am thrilled to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to welcome you again.

10/10 (非常に良い)

ALEJANDRO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and comfortable facilities, the staff is extremely attentive and very attentive to detail. I would stay at this hotel again.
2024 年 1 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you so much for your review of our hotel. I am very happy to hear you enjoyed your stay with us! It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you again in the future.

8/10 (良い)

Alia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Roselle Jean

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you so much for your review of our hotel! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Brent

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking is lacking Need more spots or buy lot next door to expand parking
2023 年 12 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 12 月 25 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I greatly appreciate the feedback on our parking. We hope you will visit us again.

10/10 (非常に良い)

Amanda

出張, カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Breakfast, rooms cleanliness, staff were all incredible. The only thing is the gym was barely a gym. I expected a bit more and the parking outside is terrible. Luckily there is a small underground but only 8 spots in there. Other than that, excellent experience.
2023 年 12 月に 2 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Marijke

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 12 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 12 月 12 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Franco

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very helpful and kind. They catered to my every need.
2023 年 11 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and our staff showed you our True Hospitality. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Charanjit

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Go
2023 年 11 月に 2 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Dan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 11 月 15 日)
Thank you so much for your great review of our hotel! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

steve

2023 年 10 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you so much for your great score of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 (普通)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For just being off the freeway it was quiet
2023 年 10 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you found your room quiet! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 (良い)

Judy

2023 年 10 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 (良い)

Betty

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice and it was clean
2023 年 9 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 (普通)

Nam

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2023 年 9 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place!
Easy check-in, new clean and comfortable hotel. Very pleasant and friendly staff.
2023 年 8 月に 3 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you so much for your awesome review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to welcome you again.

10/10 (非常に良い)

david

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 8 月 31 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Allan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent service, room is clean , buffet breakfast is good, highly recommended
2023 年 8 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you so much for your review of our hotel! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again!

8/10 (良い)

Meghan、Bremerton

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was clean and staff was super friendly. Only downside is they did run out of a lot of the breakfast food in the morning.
2023 年 8 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please accept our apologies for breakfast. I promise that is not our standard. We hope you will visit us again.

8/10 (良い)

Karen

2023 年 7 月に 3 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Katherine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended!
Very clean and comfortable. Excellent service by Rose at the front desk! Went out of her way to provide me with local park and walking trail for our dogs. Parking a bit limited, but we always found a spot. Great breakfast included.
2023 年 7 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you so much for your review of our hotel. So happy our amazing team member Rose was so helpful! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 (不満)

scott

2023 年 7 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 8 月 5 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 (非常に良い)

Harold

2023 年 6 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 7 月 18 日)
Thank you so much for your review of our hotel. I am pleased to hear your stay with us was a 5 out of 5! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 (非常に良い)

Madison

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2023 年 6 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 6 月 30 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 (普通)

miriam、Maple Falls

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度
Inconvenient poor location in relations to other adjacent properties. Our room 214 had very dirty windows to look through. Very limited parking conditions due to working contractors. Uncomfortable conditions.
2023 年 6 月に 3 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 (非常に良い)

Janet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pricey but you get: New and clean. Quiet and spacious room. Hidden entrance off main road be careful, it comes up quickly. Great full and hot breakfast.
2023 年 6 月に 1 泊滞在
Braydan W - Guest Service Managerからの返信 (投稿日 : 2023 年 6 月 17 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us! Glad you enjoyed our breakfast! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.