施設の正面 (日没後)

ホテル アリスタの口コミ

4.5 out of 5
ホテル アリスタ
2139 City Gate Ln, Naperville, IL

口コミ

9.4

最高に素晴らしい

評価 10 - 1009 件の口コミ中 772 件が非常に良い" "
評価 8 - 1009 件の口コミ中 147 件が良い" "
評価 6 - 1009 件の口コミ中 48 件が普通" "
評価 4 - 1009 件の口コミ中 23 件が不満" "
評価 2 - 1009 件の口コミ中 19 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Conesha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property clearly has high standards for the employees and guests. I would definitely stay here again.
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Emily

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Timothy

Great property. Great room. Great value.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Caleb

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
A/C did not work well. Room was warm and humid despite the A/C unit being on for 10 hours. Ended up leaving in the middle of the night because we weren't going to be able to sleep at all.
2024 年 5 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Caleb, On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize. If there is ever an issue with the temperature in the room, we can have an engineer onsite who can assist with these matters. Your loyalty is key in making our hotel a success, Caleb, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me and I will assist in making your next experience a fantastic one. Sincerely, Omar Medina Assistant Front Office Manager Hotel Arista

10/10 (非常に良い)

amy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you want to spoil yourself do the king suite. Less expensive than downtown Chicago for the quality!
2024 年 5 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

alondra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 (良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable. Didnt like the price they tried to charge me for a small slice of cheesecake. Then they didnt remove it from my bill once i rejected it. Had to call. But the rest if the stay was great
2024 年 5 月に 2 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 5 月 19 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. My most sincere apologies for not being able to have the matter resolved right away. We will work harder to ensure your satisfaction upon your next visit.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear MartinOn behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 (良い)

TIM

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay was good , staff, good, room good. Hidden ammenity charge of 7.95 a night to have access to amenities. Not the use of them, thats extra. Just the availability of the ammenity. Its not the amount. Its adding it on at the end. Im tired of hidden fees and BS charges. If you want more for the room tell me up front. I will not stay here again out of principle.
2024 年 5 月に 3 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Tim,On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize for any confusion about the amenity fee, this is a standard fee that full-service properties charge. Our guest amenity fee covers Wi-Fi throughout the hotel, coffee, shuttle service, covered self-parking, digital daily newspaper, unlimited local calls, personal preference menu, use of Olympus Fitness Center, and priority reservation at all dining outlets and Arista Spa and Salon.

10/10 (非常に良い)

Jim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extremely clean and relaxing
2024 年 5 月に 3 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Jim,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Kristen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, modern, very comfortable beds, hotel bar and restaurant were delicious.
2024 年 5 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Kristen, On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 (普通)

Linda

良かった点 : 清潔度、スタッフとサービス
Gg
2024 年 4 月に 1 泊滞在
Saif Alzyoud Director of Front Officeからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Linda,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

8/10 (良い)

Ralph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a really nice stay. we had the king size bed room. It’s a really nice hotel. The only reason I took one star off was because the bed was very firm and about knee-high and the pillows were also very hard. I don’t know if they have rooms that have softer beds, but for that reason, I would never stay there again.
2024 年 4 月に 1 泊滞在
Saif Alzyoud Director of Front Officeからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Ralph,Thank you for taking the time to share your experience at Hotel Arista. We're pleased to hear that you enjoyed your stay with us and found our hotel to be nice. However, we're sorry to hear that the bed and pillows didn't meet your expectations. We understand that everyone's comfort level is unique, and we do offer different bedding options. We apologize for any inconvenience this may have caused and hope to have the opportunity to welcome you back in the future to provide a more comfortable stay that meets all of your needs.Warm regards,

10/10 (非常に良い)

Angus、downers grove

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best hotel I’ve stayed at in a while!
2024 年 4 月に 3 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Angus,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This Hotel is top notch. In every way it is far above average. The staff is the best, service is unmatched . The rooms are great, tub is first rate, clean etc…this is the place to stay!
2024 年 4 月に 9 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Kevin,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 (普通)

Courtney

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Courtney,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

10/10 (非常に良い)

Ramesh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Ramesh,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Ismael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really clean place. Friendly staff. The cafe had great coffee!
2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Ismael,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

George

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was very friendly.
2024 年 3 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 4 月 3 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 (良い)

Mia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was really nice and the staff were really helpful.
2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Mia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Tiffany

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great all around
2024 年 3 月に 1 泊滞在
Saif Alzyoud, Director of Front Officeからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Tiffany,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Mary

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The rooms are very nice. Staff were very helpful.
2024 年 3 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 3 月 26 日)
Mary on behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 (良い)

Jordan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall decor and its beauty. Rooms are spacious and well kept. Highly recommend this hotel.
2024 年 3 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 3 月 24 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Christie

2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Christie,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Germane、Chula Vista

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location close to the freeway with plenty of shopping and dinning close by. The suite was fabulous as was the hotel bar. Highly recommended.
2024 年 3 月に 3 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Germane,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 (良い)

shaunie

2024 年 3 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 4 月 12 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Donn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Exceeded our expectations
2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Donn,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Joseph、London

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well presentable staff and facilities decent. Great location too
2024 年 3 月に 4 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Joseph,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 (普通)

Carolyn

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Pillows were awful. Like hard, lumpy towels stuffed into pillow cases. Expedia advertises free parking for silver status, but the hotel charges "amenity fees" that includes internet, gym access, and... parking. So, not really free parking, is it? I find that type of advertising duplicitous, and it's something as "little" as that which will keep me from staying here again. Unfortunate, since it's a five minute walk to my company office. Also, bathroom had prior guest's hair still around the bathtub, so, gross.
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize, I have brought your feedback about our pillows to our management team here. Our amenity fee This is a standard fee that all full-service properties charge. Our guest amenity fee covers Wi-Fi throughout the hotel, coffee, shuttle service, covered self-parking, digital daily newspaper, unlimited local calls, personal preference menu, use of Olympus Fitness Center, and priority reservation at all dining outlets and Arista Spa and Salon.Your loyalty is key in making our hotel a success, Carolyn, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me.

6/10 (普通)

Josiah

良かった点 : 清潔度
気になった点 : 設備とサービス
2024 年 3 月に 2 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 4 月 3 日)
On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score so I was hoping you would share any additional feedback so that we can make some necessary improvements. Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Liuska

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Arista Hotel is well located and very modern. I highly recommend if you are interested in staying in the area or just a stop as you are driving through the midwest.
2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Liuska,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Sheryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Sheryl,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 (良い)

Nia

It was good
2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Nia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Dr Robb

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, quiet
2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Robb,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

jarrod、shorewood

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Jarrod,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 (良い)

Tara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
You should have a microwave in the lobby if there’s not one provided in the room.
2024 年 2 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 3 月 6 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer.Microwaves although not available in rooms may be available upon request, please feel free to reach out to us any time with any questions or concerns in regard to your stay so that we may accommodate accordingly. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 (非常に良い)

caitlyn

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was amazing very nice and accommodating.
Omar M. からの返信 (投稿日 : 2024 年 3 月 6 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 (非常に良い)

Abbas

2024 年 3 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 3 月 24 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Gemma

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean hotel! Friendly staff. Great coffee! I was pleasantly surprised!
2024 年 3 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 3 月 4 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 (非常に良い)

Tennille、River Forest

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2nd time visiting and I enjoyed the stay again very much
2024 年 1 月に 2 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 2 月 28 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. We always appreciate a returning guest. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 (非常に良い)

nora

2024 年 2 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Nora,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Shawn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and very nice.
2024 年 2 月に 1 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 2 月 28 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was and how content you were with our cleanliness. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

8/10 (良い)

Walter

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was amazing. Very kind and courteous. Extremely clean. Have resaurants nearby if you dont want to leave the area.
2024 年 2 月に 2 泊滞在
Omar M. からの返信 (投稿日 : 2024 年 2 月 28 日)
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well and the mention of convenience of our restaurants to our team. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 (非常に良い)

Jonbenet

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was amazing, The property was beautiful and clean. I will definitely stay here again.
2024 年 2 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Jonbenet,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Chastity

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed could be a little softer but overall an excellent stay. Will stay again.
2024 年 2 月に 3 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Chastity,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. My most sincere apologies for your lack of comfort with our beds. We have mattress toppers available here which can be placed on the mattress to make them softer. We have updated your profile with your room preference, and we will work harder to ensure your room satisfaction upon your next visit.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Manisha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Manisha,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Tanya

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Tanya,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Royacr

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The deluxe suite was absolutely incredible. Everything about the room was amazing and could not have picked a better place to stay. Worth every dollar!
2024 年 2 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear, Royacr,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Jaylene

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Jaylene,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 (非常に良い)

Uday

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Angel Quezada Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Uday,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.