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ハンプトン イン バイ ヒルトン シカゴ - ミッドウェイ エアポートの口コミ

2.5 out of 5

口コミ

8.4

とても良い

評価 10 - 1004 件の口コミ中 528 件が非常に良い" "
評価 8 - 1004 件の口コミ中 264 件が良い" "
評価 6 - 1004 件の口コミ中 80 件が普通" "
評価 4 - 1004 件の口コミ中 56 件が不満" "
評価 2 - 1004 件の口コミ中 76 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Clint

家族旅行
Perfect location for what we were doing
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and good stay.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Thomas

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Accessible to airport and comfortable stay.. food within walking distance 😋. Thank you so much
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Thomas, thank you for your kind words about Hampton Inn Chicago-Midway Airport. We're delighted you enjoyed the convenient location and comfortable stay. Our team is thrilled you found nearby dining options to your liking. We look forward to welcoming you back!

8/10 (良い)

Darci

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice space and room, loud neighbors and thin doors so it sounded like someone was opening our door when it was one around us
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Darci, thank you for sharing your thoughts. We're glad you enjoyed the space and room at the Hampton Inn Chicago-Midway Airport. We understand that noise can be a concern, and we appreciate your feedback on this matter. We hope to have the opportunity to welcome you back for an even better stay in the future.

6/10 (普通)

Michael

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was fine. Beds are left something to be desired
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Michael,Thank you for your feedback. We're glad to hear your stay was satisfactory. We appreciate your comment about the beds and will consider it for future improvements. We hope you will consider us again for your next visit.Best regards,The Management Team

10/10 (非常に良い)

Therese

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to the airport. Convenient airport shuttle.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Therese, thank you for highlighting the Hampton Inn Chicago-Midway Airport's convenient location and our handy airport shuttle. We're delighted you had a pleasant stay and hope to welcome you back soon!

8/10 (良い)

Howard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Howard, thank you for choosing the Hampton Inn Chicago-Midway Airport. We're delighted you had a positive experience. We look forward to your next visit!

10/10 (非常に良い)

Phyllis

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Phyllis, it's wonderful to hear that you enjoyed your stay at the Hampton Inn Chicago-Midway Airport. We appreciate your review and hope to have the pleasure of welcoming you back in the near future.

10/10 (非常に良い)

Jesse

良かった点 : 清潔度
Friendly staff very clean.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Jesse, it's fantastic to hear that you appreciated the exceptional cleanliness of Hampton Inn Chicago-Midway Airport. Our dedicated team members strive to maintain high standards of housekeeping and customer service. We're eager to welcome you back in the future!

10/10 (非常に良い)

Ilene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Ilene, thank you for your excellent rating! The team at Hampton Inn Chicago-Midway Airport is thrilled to see you had a great stay. We hope to welcome you back soon!

10/10 (非常に良い)

Sharon

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Sharon, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hampton Inn Chicago-Midway Airport!

10/10 (非常に良い)

Louis

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Louis, thank you for taking the time to rate your stay at Hampton Inn Chicago-Midway Airport. We're thrilled to see that you had a delightful experience. It's our pleasure to ensure our guests feel valued and well-taken care of during their stay. Looking forward to welcoming you back on your next trip to the Windy City!

10/10 (非常に良い)

Jeffery

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The manager on evening and night time shifts was very accommodating, professional and knowledgeable. We had a few situations that we needed assistance with and she was more than helpful each time. We were very appreciative for all the helpful responses.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Jeffery, it's heartening to hear of your positive experience at the Hampton Inn Chicago-Midway Airport. We strive to provide our guests with superior service and it's fantastic to know our evening manager was able to accommodate your needs successfully. Your gracious remarks regarding her professionalism and knowledge are highly appreciated. Remembering that our team members were there to assist in any situation leaves a lasting impression of the level of service we aspire to offer. We thank you for your kind words and hope to welcome you back for another delightful stay.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Made reservation and checked with in an hour due to flight cancellation. Very pleased with the free shuttle to hotel and back to airport in the morning . Breakfast was good , my wife made a waffle which was excellent.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Michael, it's great to hear that you and your wife enjoyed your stay at Hampton Inn Chicago-Midway Airport. We're glad to know our complimentary shuttle service met your needs and that you appreciated the breakfast offerings, especially the excellent waffles. Your feedback is valued. We hope to have you back soon.

10/10 (非常に良い)

Lorraine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was clean and convenient to Midway Airport.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 5 日)
Lorraine, it's delightful to hear how much you appreciated the cleanliness and convenience of Hampton Inn Chicago-Midway Airport. We strive to offer a location that is accessible for all of our guests, and it's great to know that we've achieved that in your experience. We hope we'll have the pleasure of welcoming you back in the future!

10/10 (非常に良い)

Ronald

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Ronald, thank you for choosing Hampton Inn Chicago-Midway Airport. We're delighted that your stay met your expectations and hope to have the opportunity to serve you again in the future. We appreciate your rating and we're grateful for your trust in us. Safe travels!

10/10 (非常に良い)

Kemmesha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will stay here again. Near a busy street but I was not bothered. Easy parking and restaurants within walking distance
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Kemmesha, we're thrilled to know you found the Hampton Inn Chicago-Midway Airport well-situated and convenient. Appreciating the easy parking and nearby dining options speaks volumes about your experience. We're looking forward to welcoming you back for another enjoyable stay.

10/10 (非常に良い)

Laura

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Laura, thank you for your outstanding rating! Our team at Hampton Inn Chicago-Midway Airport is thrilled to know you had a wonderful stay. We're looking forward to welcoming you back soon.

10/10 (非常に良い)

Robert、Sherwood Park

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Safe quiet reasonable price, airport shuttle, and a family restaurant close by. Good staff. Enjoyed the breakfast. comfy room.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Robert, it's delightful to hear you appreciated the tranquility, value and convenience of transportation at Hampton Inn Chicago-Midway Airport. We're thrilled you enjoyed our hearty breakfast offerings and the comfort of your room. Our team members will be elated to know they made your stay a memorable one. Thank you for sharing your experience, and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Sue

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was clean, staff was friendly, and the shuttle drivers were enjoyable.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Sue, it's delightful to hear about your five-star experience at Hampton Inn Chicago-Midway Airport. We sincerely appreciate your positive feedback on the cleanliness of our property, the friendliness of our team members, and the enjoyment provided by our shuttle drivers. We hope to have the pleasure of welcoming you back on your next visit to Chicago.

10/10 (非常に良い)

Sabrina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front desk staff were extremely nice and helpful. Very convenient to Midway airport.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Sabrina, thank you for your kind words. It's heartening to hear that the team at Hampton Inn Chicago-Midway Airport had such a significant impact on your stay. More so, the convenience to Midway airport is one of our prized features which our guests appreciate, and we're glad to note this added positivity to your experience. We thank you for the perfect rating and we're thrilled for your next visit!

10/10 (非常に良い)

Luis

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for the 5 out of 5 rating, Luis!We're thrilled to see how much you enjoyed staying at Hampton Inn Chicago-Midway Airport. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 (非常に良い)

cecilia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mui limpio el lugar
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Cecilia, gracias por tus amables palabras. Es fantástico saber que el Hampton Inn Chicago-Midway Airport le pareció excepcionalmente limpio. Nos esforzamos por brindar un entorno bien mantenido y su reconocimiento afirma nuestros esfuerzos. Esperamos darle la bienvenida nuevamente para otra estancia agradable.

8/10 (良い)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the things I didn't like was I asked for a room with a pull-out couch and a queen bed. I got a queen bed with no pull-out couch and I was told that the rooms were not clean and this was at 5:00 p.m..
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Patricia, we're glad to hear you selected us for your stay, and thank you for sharing your experience. We regret there were some discrepancies between your room preferences and what you received. Our team always aims for efficiency in getting our rooms cleaned and prepared, and we apologize this might have affected your satisfaction. Your feedback will certainly be used to make improvements for future stays.

8/10 (良い)

Reesa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay was great. Shuttle service made it very easy to get to and from airport
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Reesa, thank you for sharing your experience at Hampton Inn Chicago-Midway Airport. It's great to see our shuttle service provided convenience for your travels. We hope to host you again soon for another fantastic stay.

8/10 (良い)

Gabby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very quiet and the lobby was so clean
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Gabby, it's uplifting to hear that you found the Hampton Inn Chicago-Midway Airport to be a peaceful environment with immaculate common areas. Ensuring a serene and clean atmosphere is of utmost importance to us. We hope to welcome you back soon!

6/10 (普通)

Leonardo

カップルで旅行
Nothing
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Leonardo, thank you for staying with us and taking the time to leave feedback. We understand that there's room for improvement and we're eager to learn more about how we could have enhanced your stay. Don't hesitate to share specifics. We hope to have the opportunity to provide a more thorough experience in the future.

10/10 (非常に良い)

Keisha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy check in and rooms were cleaned
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Keisha, thank you for highlighting the smooth check-in process and impeccable cleanliness of the rooms at Hampton Inn Chicago-Midway Airport. We're pleased that you enjoyed your stay and look forward to your next visit.

10/10 (非常に良い)

MELVIN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location near airport. Busy street so some noise
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Melvin, we're thrilled to hear that you valued Hampton Inn Chicago-Midway Airport's prime location. It can indeed get lively in our vibrant neighbourhood due to its proximity to the airport. We're glad it didn't dampen your stay and hope to be your choice of lodging in the future. Safe travels!

10/10 (非常に良い)

Shaun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Happy
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Shaun, it's wonderful to hear that you had a happy experience at Hampton Inn Chicago-Midway Airport. Our team is thrilled to have been able to contribute to your stay. We hope to host you again in the future.

10/10 (非常に良い)

Cortland

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only issue is smoking room already smelled like smoke
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Cortland, we're glad you chose to stay at the Hampton Inn Chicago-Midway Airport and appreciate your feedback. It's unfortunate to hear that there was an issue with the scent in the room. We ensure a thorough clean between guests, but we'll certainly pass your comments along to our housekeeping team for additional review. We hope you visit again for a more seamless experience.

10/10 (非常に良い)

Tracy

家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for sharing, Tracy!At Hampton Inn Chicago-Midway Airport, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

2/10 (非常に不満)

Lisa

Another bait and switch! Nowhere does the hotel website or Expedia state a $$ nightly parking fee! I booked one night in this hotel, was given the room rate and taxes only. When I checked in late at 10:30 PM, I was told about the hidden parking charge! I was there less than 7 hours total! Also, a mandatory incidentals hold was put on my card! This is above and beyond rediculous! There were no incidentals available for purchase in the room but they hold up your card. I WILL NEVER STAY AT THIS CHAIN AGAIN FOR CHARGING TO PARK AT THEIR HOTEL! IT'S NOT ENOUGH TO BRING YOU MY BUSINESS AND MONEY BUT WAIT UNTIL I CHECK IN TO FIND OUT THAT I AM BEING FORCED TO PAY AN UNADVERTISED PARKING FEE! THE LISTING READS, "PARKING AVAILABLE" ONLY! WHAT BUSINESS DOESN'T OFFER PARKING? NEVER AGAIN! SHAME ON EXPEDIA FOR NOT BEING HONEST ABOUT ALL FEES!!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
roooms are quite nice and staff was quite friendly.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Sue, we're delighted to hear your positive observations about the Hampton Inn Chicago-Midway Airport. We take pride in our welcoming atmosphere, clean rooms, and amicable team members. We appreciate your feedback and look forward to welcoming you back on your next trip to Chicago.

10/10 (非常に良い)

Annie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Annie, thank you for your stellar rating of Hampton Inn Chicago-Midway Airport. We're delighted to see you had a great stay. We truly look forward to having you with us again!

8/10 (良い)

ANURAG

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
All good old but maintained
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for the 4-star rating, Anurag!We are delighted to see that you had a wonderful time at Hampton Inn Chicago-Midway Airport. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 (非常に良い)

Robyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Finding a parking spot at night was very difficult.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
Robyn, we appreciate you bringing up the challenge with parking during your stay at Hampton Inn Chicago-Midway Airport. We're always striving to improve and your feedback helps us do just that. Please count on a more streamlined process during your future visits. It's great to know that despite this, your overall experience was positive. We're looking forward to welcoming you back.

8/10 (良い)

Marissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Na
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Marissa, thank you for your rating. We're glad to hear your stay at Hampton Inn Chicago-Midway Airport met your expectations. Your feedback is beneficial and we look forward to having you with us again.

6/10 (普通)

David、Glen Allen

気になった点 : 施設のコンディションと設備
.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for taking the time to share your feedback, David.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
David, thank you for choosing Hampton Inn Chicago-Midway Airport and sharing your rating. We're thrilled that your experience with us was excellent, and we look forward to welcoming you back for another fantastic visit in the future. Safe travels until then.

10/10 (非常に良い)

Bea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Bea, thank you for taking the time to rate your stay at Hampton Inn Chicago-Midway Airport. We're delighted to learn you had a satisfying experience and we hope to welcome you back on your next visit to the area.

10/10 (非常に良い)

DeeAnne

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was cozy, breakfast was nice, and the staff were very kind. It was a great experience.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
DeeAnne, thank you for taking the time to share your thoughts about your recent stay. It's lovely to hear that you found Hampton Inn Chicago-Midway Airport to be a cozy retreat with a delightful breakfast. Our dedicated team is always here to provide our guests with hospitable service, and we're glad you felt their warmth. Thank you again for your wonderful review; we look forward to ensuring another memorable experience on your next visit.

10/10 (非常に良い)

Rick

良かった点 : スタッフとサービス、施設のコンディションと設備
Hotel entrances were blocked due to construction.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Rick, thank you for your five-star review. It's great to hear you enjoyed your stay at Hampton Inn Chicago-Midway Airport despite the ongoing construction. We aim to create a seamless experience, and we appreciate your understanding through this temporary period. We look forward to the opportunity of having you with us in the future, hopefully without any obstacles.

8/10 (良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick shuttle access to Midway airport. No early morning breakfast options for those up at 5:00 a.m.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 27 日)
Valerie, it's wonderful to hear that you enjoyed our prompt shuttle service at Hampton Inn Chicago-Midway Airport. We take note of your feedback regarding earlier breakfast times for early risers. Our team is always looking for ways to improve the stay of our treasured guests like you. We hope to win the opportunity to serve you again in the near future.

10/10 (非常に良い)

Juana

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel muy limpio y su personal muy amable,excelente calidad.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Juana, agradecemos tu fenomenal reseña. Estamos encantados de saber que el Hampton Inn Chicago-Midway Airport le pareció impecable y que los miembros de nuestro equipo fueron realmente amables. Nuestro objetivo es brindar un servicio de primera calidad y sus comentarios lo confirman. Esperamos verle nuevamente en su próxima visita.

8/10 (良い)

Robin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would’ve gave a high rating on everything, but the toiletries was not restocked. For the toiletries EVERY guest uses the same. They have three dispensers over the tub, body wash, shampoo, conditioner. Then the lotion was attached to the wall over the sink. I feel this can spread germs. Unsanitary, don’t know what people have on their hands to touch the pump or if someone put anything in them. Discussing.They did have one small single bar of hand soap. One of the towels had orange stains like kool-aid. Other than that lady at the desk was friendly and I felt safe.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 23 日)
Robin, we appreciate your feedback and are glad to hear that our friendly reception team member made your experience a positive one. We understand your concerns about the wall-mounted toiletries and assure you, our hygienic standards remain a top priority. We're regretful to hear about the towel situation - we'll be sure to raise this with the housekeeping team. Thanks for choosing to stay with us at Hampton Inn Chicago-Midway Airport and we hope to welcome you back in the future.

8/10 (良い)

Alfonso

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Alfonso, thank you for choosing and rating Hampton Inn Chicago-Midway Airport. We're delighted to know your stay with us met expectations to a pleasing extent. We continually strive to improve our guest experience. Thank you for your feedback, and we hope to serve you again soon.

10/10 (非常に良い)

Masheda、Peoria Heights

2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for the amazing rating, Masheda!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hampton Inn Chicago-Midway Airport soon!Thanks again for leaving your feedback!

8/10 (良い)

Jessica

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Parking was a little difficult as there are several hotels in that same area which share parking spaces. Staff was not very interactive with people but the room was clean and spacious
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Jessica, thank you for taking the time to share your review. At Hampton Inn Chicago-Midway Airport, we are pleased to hear that you found your room to be well-maintained and accommodating. In regards to the parking and team member interaction, we are always looking for ways to enhance our guest experience and we appreciate your feedback. Your comments will be taken into consideration as we continue to strive for exemplary service. We hope to welcome you back in the future.

10/10 (非常に良い)

Martin

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean room and comfortable bed
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 16 日)
Martin, we're delighted you found the rooms at Hampton Inn Chicago-Midway Airport pristine and the bed to your liking. Thank you for taking the time to share your review. We can't wait to have you with us again for another top-notch experience.