The rudest management and staff I have ever met in my Life…
I have been a member of hotels/Expedia for years. I’ve had complaints. I’ve also had shot outs and compliments. This extended stay is AWFUL. Mind you, the gentleman who checked me in was very kind. I loved the room, i loved the cleanliness but when reserved 2 more nights on this App i
Was shut down through my friend whom i had asked to run to the front desk desk for me, considering I have a broken ankle. The woman manager informed my friend she would not extend my stay (20 min before checkout) , but 10 min prior had extended the same friend. Her reasoning was “I had too many male guests.” I’m sorry , this sounds a little bit discriminatory to me. Especially since said friend who the manager had just extended , had the SAME exact Company as myself.
She could have come to me or called me and let me know a few hours advance, considering I was at a disadvantage. I could go on and on. But there’s no need to. I think you’ve heard enough. Not to mention the fact that in order to fix this and get another room, I was on the phone with hotels for three hours.