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シェラトン グランド チェンナイ リゾート & スパの口コミ

5 out of 5
シェラトン グランド チェンナイ リゾート & スパ
280 ECR, Vedanamelli, Chengalpattu, Tamil Nadu

口コミ

9.0

とても素晴らしい

評価 10 - 85 件の口コミ中 57 件が非常に良い" "
評価 8 - 85 件の口コミ中 15 件が良い" "
評価 6 - 85 件の口コミ中 7 件が普通" "
評価 4 - 85 件の口コミ中 3 件が不満" "
評価 2 - 85 件の口コミ中 3 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Guest, Thank you for taking the time to rate Sheraton Grand Chennai Resort and Spa. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

Mahesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My family was happy with the hospitality!
2024 年 1 月に 1 泊滞在
Saptarshi Biswasからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Mahesh,Greetings from the team!Thank you for your heartfelt comments, it means a lot to us! We are truly delighted to know that you had a pleasant experience. We greatly appreciate your time and we look forward to having you with us again soon!Kind Regards, Saptarshi BiswasGeneral Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Would think twice, not ideal or tourists
Very nice staff members, great food in restaurants, comfortable bet, quiet location. The hotel fails in the following: -concierge services : no excursion activity offered , no Options what to do in the area. Only way to do something is through hotel cabs, min charge around 45€ for that. - lack Of hygiene by waiting stuff. They touch your glasses, Plates , no gloves used. - bathroom full of limescale , doesn’t feel cleaned. I know water is hard here, but still. Stains on most furniture and even on bed linen
2024 年 1 月に 3 泊滞在
Amit Kumar からの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest,We must share with you that your feedback is very important for us. Thank you for your valuable feedback!We regret to hear about your experience, we would like to assure you that your feedback has been passed on along with our team and we have taken your comments into consideration, We apologize for the inconvenience and would like to assure you that we will do our utmost to ensure we take the necessary steps to improve on the aforementioned points. We appreciate the engagement and look forward to welcoming you back, as we would love the chance to deliver an outstanding experience on your next visit with us.Warm RegardsAmit KumarGeneral Manager

4/10 (不満)

Aswin

2023 年 11 月に 2 泊滞在
Amit Kumar, General Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Aswin,We must share with you that your feedback is very important for us. Thank you for your valuable feedback!We deeply regret the inconvenience caused to you. We have taken note of your feedback, and assure you that our team will work on it to make the services much better for you.We hope to welcome you back to the resort as we would love to deliver a better experience for you.Regards,Amit KumarGeneral Manager

10/10 (非常に良い)

Muthuraman、Gurgaon

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the beach access; good food at C-Salt, which is by the beach; Overall great property for family traveling with kids.
2023 年 10 月に 1 泊滞在
Amit Kumar, General Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Muthuraman,Greetings from Sheraton Grand Chennai Resort & Spa!Thank you for your kind feedback!We are delighted to know that the team took care of you and made you feel comfortable & hospitable. The entire team will be delighted to know that you enjoyed your meal by the bay and loved your time here at Sheraton Grand Chennai Resort & Spa.We look forward to welcoming you back to the Resort soon!Regards, Amit KumarGeneral Manager

10/10 (非常に良い)

Venkatedan

2023 年 10 月に 1 泊滞在
Amit Kumar , General Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Venkatedan,Greetings from Sheraton Grand Chennai Resort & Spa!Thank you for your kind feedback!We are delighted to know that the team took care of you and made you feel comfortable & hospitable. The entire team will be delighted to know that you enjoyed your meal by the bay and loved your time here at Sheraton Grand Chennai Resort & Spa.We look forward to welcoming you back to the Resort soon!Regards, Amit KumarGeneral Manager

8/10 (良い)

Philip

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在
Amit Kumarからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Phillip,Greetings from the team!I am delighted to note that you have enjoyed your time with us and sincerely appreciate your warm and positive rating. Your recognition of the services is greatly appreciated, and it has been conveyed. It was a pleasure hosting you and looking forward to seeing you in ECR again.Kind regardsAmit KumarGeneral Manager

6/10 (普通)

Dr valluvan

良かった点 : スタッフとサービス
2023 年 6 月に 3 泊滞在
Amit Kumarからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Dr Valluvan,We must share with you that your feed is very important to us. Thank you for your valuable feedback!We deeply regret the inconvenience caused to you. We have taken note of your feedback, and assure you that our team will work on it to make the services much better for you.Looking forward to welcoming you back with us again soon as we would love to deliver a better experience on your next stay with us Regards,Amit KumarGeneral Manager

8/10 (良い)

Deepika

2023 年 5 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Deepika,Thank you for your review.It was a pleasure having you at Sheraton Grand Chennai Resort & Spa. We are glad that you had a comfortable experience with us and enjoyed your stayIt was a pleasure hosting you and looking forward to seeing you in Mahabalipuram again.Kind Regards,Amit KumarGeneral Manager

6/10 (普通)

Chandra Shekhar Reddy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
If not about the connect to the beach and tons of greenery, its not worth the cost. Food served has to be changed as I was served too salty food, tea kettle was smelling very bad, attention to details in washroom were missing. Again with the amount of fee what is charge, its a disappointment.
2023 年 1 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2023 年 1 月 20 日)
Dear Chandra Shekhar Reddy,Thank you for sharing your review. We are sorry to read your comments regarding your stay at our resort - Sheraton Grand Chennai Resort & Spa. We would like to assure you this is not up to our usual high service standards and do apologize for the negative impression this gave you. Your comments will be shared with the concerned personnel and I will personally look into this. We truly hope that we'll welcome you back again, as we would love the chance to deliver an outstanding experience on your next stay with us.Kind RegardsAmit KumarGeneral Manager

8/10 (良い)

Madan Babu

2022 年 12 月に 5 泊滞在
Amit Kumar, General Managerからの返信 (投稿日 : 2022 年 12 月 31 日)
Thank you for taking your time to rate us.We are glad that you had a pleasant time with us and we are delighted to know that our services could match your expectations. It was a pleasure hosting and looking forward to seeing in Mahabalipuram again.Kind Regards,

6/10 (普通)

CHARI

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Arun

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing stay. Beautiful property and grounds.
Amit Kumarからの返信 (投稿日 : 2022 年 11 月 17 日)
Dear Arun,Thank you for your kind feedback!We are delighted to know that our services and amenities were up to your expectations.Looking forward to welcoming you back soon.Kind RegardsAmit KumarGeneral Manager

10/10 (非常に良い)

SWAMINATHAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome experience
Very satisfying
2022 年 10 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 11 月 4 日)
Dear Swaminathan,Thank you for your kind feedback!We are truly delighted to know you had a pleasant experience with Sheraton Grand resort and spa Chennai.We look forward to welcoming you back with us.Kind regards,Amit Kumar General Manager

10/10 (非常に良い)

Balajee

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 2 泊滞在
Amit Kumar (General Manager)からの返信 (投稿日 : 2022 年 10 月 3 日)
Dear Balajee,Thank you taking your time to review us on Expedia.I am glad that the resort and its amenities could match your expectations and you found our service to your liking.I have personally shared your appreciation with the entire team. Your kind words will go a long way in motivating them.We look forward to welcoming you again soon.Kind Regards,

10/10 (非常に良い)

vijay

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful setup
2022 年 9 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 9 月 16 日)
Dear vijay,Thank you taking your time to review us on Expedia. We hope we get those 5 stars the next time you visit us. We greatly appreciate your time and we look forward to have you with us soon !Kind regards,Amit KumarGeneral Manager

2/10 (非常に不満)

Ravi

2022 年 8 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 9 月 16 日)
Dear Ravi,First of all, thank you for taking the time to write your comments about your experience, we are sorry that our services didn't satisfy your expectations, moreover, we want you to know that hearing to our guest always help us to improve our services and to avoid this kind of situations to happen again, once again we are sorry for the inconvenience.We would like to reiterate once again for the inconvenience you may have encountered, and we are at your complete disposal for any future clarifications that you may need.Kind Regards,Amit Kumar

2/10 (非常に不満)

Jyotsna

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was double charged by the property.
2022 年 8 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 9 月 16 日)
Dear Jyotsna,We are really apologetic on the incident, we will definitely look into this and have this rectified. We hope to have you back with us soon.Kind Regards, Amit Kumar

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff were the most awesome I have seen. Every one of them. So polite. Eager to serve.
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lil slice of paradise
The resort is a large property with beach access and they have a lot of greenery (esp. Frangipani trees) which make it look gorgeous. We got a seaview room with a fantastic view overlooking the pool. It's a great retreat if all u want to do is hangout with family and lounge around the pool or beach. The service was really fantastic! From the restaurants to the front desk to house keeping, to the musician...Akshay, Neeraj, Arif, Kshtij, Maria, Imran, Subash, (I could go on!), made sure we felt very comfortable and that made our stay all there all the more special! Would def recommend and I would go back the next time I'm in India.
2022 年 6 月に 5 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 4 月に 1 泊滞在

4/10 (不満)

Sathish

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a big event happening so our cottage was so noisy that we had to switch from our cottage which we paid a fortune to a tiny room. Very dissatisfied. Why do they take reservations when they expect loud music all through the day and night?
2022 年 3 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful property!
Excellent location and beautiful grounds! Service at the buffet breakfast was exemplary. Service at the C-Salt restaurant as well as pool bar left something to be desired, especially on the weekend. The manager and staff were open to hearing feedback. The rooms were clean, well furnished and room service was fabulous. I’d definitely stay here again.
2022 年 1 月に 4 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 2 月 9 日)
Dear Guest, Thank you for your heartfelt comments about the team, it means a lot to us! We are truly delighted to know that you had a pleasant experience. Sheraton Grand Chennai Resort and Spa is known for its luxury and has the best rooms & restaurants in Mahabalipuram. We are glad you enjoyed it. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

4/10 (不満)

Sreekrishnan、Toronto

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
- They say they have sauna and steam room - There is no sauna at all - Steam room is available ONLY with a massage appointment. - After complaining loudly they did provide the steam room "complimentary" - I deliberately look for resorts with these as it is one of my main activities every day. - I was totally fooled by this fraudulent behavior. - They gave me a garden room instead of the sea view room I had booked. - They tried to pass it as "an upgrade" - I don't understand how it was an upgrade as I wanted a sea view and there was no sea view - Then once again after complaining they shifted me to a room with a sea view which was mostly obstructed.
2022 年 1 月に 4 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 2 月 9 日)
Dear Sreekrishnan, Thank you for sharing your review. We are sorry to read your comments. We would like to assure you this is not up to our usual high service standards and do apologize for the negative impression this gave you. We truly hope that we'll welcome you back again, as we would love the chance to deliver an outstanding experience on your next stay with us. Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

VVDN technologies

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay and corporative staffs
2022 年 1 月に 2 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 1 月 19 日)
Dear VVDN Technologies, Thank you for your heartfelt comments about the team, it means a lot to us! We are truly delighted to know that you had a pleasant experience. Sheraton Grand Chennai Resort and Spa is known for its luxury and has the best rooms in Mahabalipuram. We are glad you enjoyed it. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

subhashini

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 2 泊滞在
Amit Kumarからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Thank you for taking the time to rate Sheraton Grand Chennai Resort and Spa. ! We are truly delighted to know that you had a pleasant experience. Sheraton Grand Chennai Resort and Spa is known for its luxury and has the best rooms in Mahabalipuram. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

jean louis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptionnel
2021 年 10 月に 1 泊滞在
Amit Kumar からの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Jean Louis, Thank you for taking the time to rate Sheraton Grand Chennai Resort and Spa. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

Jayaprakash

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay was good. Hotel staff were Courteous and addressed our needs immediately.
2021 年 9 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Jayaprakash, Thank you for taking the time to rate Sheraton Grand Chennai Resort and Spa. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

Shydh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 10 月に 1 泊滞在

10/10 (非常に良い)

PLASTICS

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Guest, Thank you for taking the time to rate Sheraton Grand Chennai Resort and Spa. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

udaya bhanu

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 1 泊滞在
Amit Kumarからの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Udaya Bhanu, Thank you for taking the time to rate Sheraton Grand Chennai Resort and Spa. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager

10/10 (非常に良い)

Florence Sunitha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect getaway
I had a wonderful stay at this resort. Cleanliness and Covid protocols were in place. All staff were very courteous and service was spot on. Only thing is that I was given a room with a tiny garden which was kind of claustrophobic for me as the whole idea of choosing this hotel was to have an open balcony.
2021 年 8 月に 3 泊滞在

2/10 (非常に不満)

Nitish

家族旅行
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Poor experience with Sheraton
I have called reception for the lost charger and they confirmed they have found with a rider that it cannot be sent to you at Bangalore as per company policy. Strange to know that your hospitality is so poor with guests, where if by mistake you left some important item at your property and it cannot be sent to them as per company policy. One has to travel back to collect from different city... Surprised I have spent Rs 70K at resort and they are asking for Conveyance Fee for the sending it back. Other smaller properties are more courteous than this. This gives very poor experience with Sheraton as a brand. Please do keep this in mind next time choosing this Brand.
2021 年 7 月に 3 泊滞在

10/10 (非常に良い)

Rachna

2021 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good to stat with 2year babyp
I had a very comfort stay in Sheraton. Special thanks to Ms.Gowthamy bcos of her I had a pleasant stay with my baby.The room was clean and it was good to stay with 2years baby in a garden view by observing the ants with the curious the staff was kind and polite I shall visit again
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

Samuel Vijay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
If you want to be pampered...choose Sheraton Grand
If you want to be waited hand and foot and feel the need to pampered for few days, just do yourself a favor and book Sheraton Grand, you will not be disappointed. I would have to say that this is arguably the best hotel in Chennai at the moment and if you can spar few extra bucks upgrade to the sea view rooms to indulge in a get away that will leave you with fond memories. My family thoroughly enjoyed their stay and can't wait to be back. The rooms are well appointed and the level of service is what makes Sheraton stand out compared to other peroperties......
2021 年 4 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 5 月 6 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Mohammed

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 2 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Raja

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay
Amazing stay. Would recommend
2021 年 2 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were a big group with 7 Adults & 3 Children. It was a wonderful experience with Sheraton Grand Chennai Resort & Spa. Totally recommend this place for a relaxing vacation with Beach access & a clean swimming pool. Breakfast was great with lot of variety.
2021 年 2 月に 2 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Shruti

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 2 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Sheraton Grand Chennai Resort & Spa

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2020 年 12 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 11 月に 2 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Ramasamy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 11 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

8/10 (良い)

Zaina

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 11 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Vikas

2020 年 10 月に 2 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Mohammed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing!!
Pleasant stay, very nice friendly staff.
2020 年 10 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Ramasamy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was so good and perfect. I booked 4 rooms. I got 1 room at 3pm, but they gave remaining 3 rooms around 5pm. I'm really upset with this.
2020 年 1 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

Nithyakalyani

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice
Good Stay, hotel was packed with guests. Very clean with good facilities, and easy access to the Beach.
2019 年 12 月に 2 泊滞在
Sheraton Grand Chennai Resort & Spaからの返信 (投稿日 : 2021 年 4 月 15 日)
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.