屋外プール、サンラウンジャー

ハイアット リージェンシー チェンナイの口コミ

5 out of 5
ハイアット リージェンシー チェンナイ
365 Anna Salai, Teynampet, Chennai, Tamil Nadu

口コミ

8.2

とても良い

評価 10 - 440 件の口コミ中 213 件が非常に良い" "
評価 8 - 440 件の口コミ中 127 件が良い" "
評価 6 - 440 件の口コミ中 47 件が普通" "
評価 4 - 440 件の口コミ中 24 件が不満" "
評価 2 - 440 件の口コミ中 29 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Ami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are glad to know you had a pleasant stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 (非常に良い)

Yoshifumi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It would be nice if the amount of hot water in the shower was a little more. Specialist restaurants were under restricted operation by COVID.
2021 年 12 月に 2 泊滞在
Tarun Sethからの返信 (投稿日 : 2021 年 12 月 31 日)
Dear Guest, Thank you for sparing your valuable time and reviewing us. Based on your rating we assume that you enjoyed your stay at our hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care. It is indeed very heartening to know that you felt the same during your stay. Whereas we would like to thank you for your keen observation and sharing it with us. We have shared your feedback with our team regarding the hot water shower and it will be reviewed internally. Also we would like to assure you that we are working towards opening our specialist restaurant and they will reopen soon. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back. Warm Regards Tarun Seth General Manager Hyatt Regency Chennai

4/10 (不満)

宿泊されたお客様

2019 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 4 月に 2 泊滞在
Tarun Seth, General Manager, Hyatt Regency Chennaiからの返信 (投稿日 : 2019 年 5 月 29 日)
Dear Guest, Thank you for sharing a positive rating, we look forward to welcoming you again. Warm Regards,

6/10 (普通)

Patty

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
スタッフの気配りが不足、トラベルデスクがないのは残念。
2019 年 2 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
メインダイニングのSPICEHAATのブッフェが絶品です。 ありとあらゆるインド料理、いわゆるカレーが揃っており、南インドTasteに留まらず、タンドール料理(本来は北方向)も楽しめます。絶対お勧めです。
2018 年 12 月に 3 泊滞在

8/10 (良い)

Takeshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
比較的キレイ!
比較的キレイなので安心して泊まれる。 1つ問題なのがエアコン。センター管理らしく部屋のリモコンが全く効かないので寒い。
2018 年 12 月に 6 泊滞在
Tarun Seth, General Manager, Hyatt Regency Chennaiからの返信 (投稿日 : 2019 年 1 月 9 日)
Dear Guest, Thank you for choosing to stay with us and for taking the time to review your experience on this platform. We apologise for the inconvenience and it’s certainly an aberration and I have asked my Director of Engineer to have it addressed from the root so that it doesn’t recur. I have addressed your feedback with the entire team and assure that we have taken all the required measures to ensure that this would not repeat in future. We at Hyatt Regency Chennai look forward to welcoming you back. Warm regards

8/10 (良い)

masato

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋も広く快適でした。
2018 年 9 月に 2 泊滞在
Tarun Seth General Manager Hyatt Regency Chennaiからの返信 (投稿日 : 2018 年 10 月 22 日)
Dear Guest, It was a pleasure to have you stay with us and I would like to thank you for sparing out time from your busy schedule and sharing such a wonderful and positive feedback about our rooms. We look forward to welcoming you back at Hyatt Regency Chennai. Warm Regards

8/10 (良い)

lavender、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
インドで安心して宿泊できるホテル
外資系のホテルらしく、エントランスも部屋も広々していました。ベットも大きくて、寝心地良かったです。
2018 年 2 月に 1 泊滞在
Meenuからの返信 (投稿日 : 2018 年 3 月 10 日)
Dear Guest, Thank you for sharing with us your review. We are pleased to know that your stay here with us was comfortable and that you enjoyed it. We look forward to welcome you back again soon in the near future.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
年末のカウントダウンのイベントでは天井から沢山の風船が落ちてくる演出がありました。布団が少し埃っぽく⁉︎アレルギーが出ました。アレルギーの出ない枕がありました。
2017 年 12 月に 1 泊滞在
Meenuからの返信 (投稿日 : 2018 年 1 月 30 日)
Dear guest, thank you very much for your valuable feedback. It is always very nice to know how our guest´s stay was and how they felt while with us. I hope you can come back anytime soon and enjoy a few more days in our hotel.

8/10 (良い)

Satoru

良かった点 : 清潔度、スタッフとサービス、客室の快適度
レストランが最高なホテル
エレベーターで下水の臭いがしました。改善ねがいます。レストラン
General Managerからの返信 (投稿日 : 2017 年 1 月 23 日)
Dear Guest, Thank you for your recent review on Expedia. We were disappointed to know that we were not able to meet your expectations during your recent stay with us. The comments you have mentioned are definitely important for us to know and we are looking into this immediately. Please let us know whenever you are visiting us next. We will make sure we provide you a seamless service. Thank you for choosing to stay with Hyatt Regency Chennai. Warm regards, Parijat Gupta, Marketing Manager

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度
マクラが臭かった。
ホテル内のレストランは充実しており過ごしやすい。 ジムもマシーンが最低限あり気分転換に運動できた。 しかしマクラが臭くまた浴衣も古くボロかった。
Deepa Kalukuriからの返信 (投稿日 : 2016 年 10 月 31 日)
Dear Guest, Thank you for sharing your feedback. We're glad you enjoyed your stay with us. Your feedback with regards to rooms has been shared with the housekeeping team and they're looking into it. We look forward to welcoming you soon. Warm Regards, Deepa Kalukuri Public Relations Manager Hyatt Regency Chennai

8/10 (良い)

NAOHARU

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
日本人にとっては申し分ないホテル
NHKが視聴できる 日本食レストラン、他にもイタリアン、中華もあり、食事には困りません。
General Managerからの返信 (投稿日 : 2016 年 10 月 31 日)
Dear Guest, Thank you for writing such a wonderful review. We're glad you enjoyed your stay with us and loved our varied cuisines'-based restaurant. We look forward to welcoming you again in the future. Warm Regards, Deepa Kalukuri Public Relations Manager Hyatt Regency Chennai

8/10 (良い)

NAOHARU

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
日本食レストラン、NHKも視聴でき日本人にとっては非常に快適
レストランは日本食、イタリアン、中華があり、滞在中に不便を感じません。
General Managerからの返信 (投稿日 : 2016 年 12 月 7 日)
Dear Guest, Than k you for your patronage and having chosen to stay with us at Hyatt Regency Chennai! We are pleased to know that you enjoyed our Food and Beverage offerings during your stay. We look forward to welcome you again. Regards, Parijat Gupta Marketing Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフがフレンドリーで、ひとりで食事していても楽しい時間がすごせました。また利用したいと思います。
Deepa Kalukuriからの返信 (投稿日 : 2016 年 9 月 20 日)
Dear Guest, Greetings from Hyatt Regency Chennai. Thank you for sharing your valuable feedback with us. Looking forward to welcoming you back. Warm Regards, Deepa Kalukuri, Public Relations Manager, Hyatt Regency Chennai

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
General Managerからの返信 (投稿日 : 2016 年 9 月 20 日)
Dear Guest, Greetings from Hyatt Regency Chennai. Thank you for sharing your valuable feedback with us. Looking forward to welcoming you back. Warm Regards, Deepa Kalukuri, Public Relations Manager, Hyatt Regency Chennai

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
レストランではサービスが良かったです。
ホテルが大きく、ゆったりしている! レストランの数も多くホテルライフを楽しむには最高です。 チエックインで与えられた最初の部屋のせリュリティーBOXの電池がなくなっていて使用不可能! なんか、変な予感してので部屋を変えて貰った! ホテルではこう言うのはマイナス点ですね!残念です。

8/10 (良い)

宿泊されたお客様

まだまだ改善の余地あり
部屋の設計が悪いのか、シャワースペースにまずが溜まりやすい。 シャワーを使い始めるとき、天井から吊るされているノズルから水が出てくるようになっていたので、清掃係に、シャワーが直接客にかからないようにする工夫をするよう教育を徹底すべき。

10/10 (非常に良い)

Eri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Yoshiyuki、JAPAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルに着くまでに渋滞に巻き込まれました。ドライバーの話ではしょっちゅう渋滞している場所とのことでした。ただ、それを差し引いても素晴らしいホテルだと思います。次回も利用したいです

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 2 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 5 月 25 日)
"Dear Guest,Thank you for choosing to stay with us, and for taking the time to share your experience here.We're thrilled to learn that your overall stay was enjoyable, and that you found our services and facilities to your satisfaction. Your willingness to share your feedback with fellow travelers is invaluable to us, and we eagerly anticipate the opportunity to welcome you back on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 (非常に良い)

Animesh

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Marvelous place to stay with an amazing breakfast buffet
2024 年 5 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 5 月 15 日)
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.Your kind words regarding the rooms and hotel services are immensely valued. We’re happy to know that our team member succeeded in making your experience a memorable one.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 (非常に良い)

Adityaraj

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place with great staff!
2024 年 5 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 5 月 10 日)
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. It is kind of you to mention that you received consistently diligent and friendly service throughout your stay. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. The fact that the greatest highlight of your stay was the service rendered by my team, who desire to make a difference, makes me feel so proud of the team I work with. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."

6/10 (普通)

Jeff、Singapore

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Enviroment overall good, the setback is the unstable wifi which keep drop-line, causing difficulty accessing internet .. no improving even feedbacks
2024 年 5 月に 5 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 5 月 9 日)
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Unstable WI-FI connection is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the IT team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest.Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai"

8/10 (良い)

Ramachandran

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good environment
2024 年 2 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 5 月 2 日)
"Dear Guest,Thank you so much for sharing your generous review. We’re glad to note that you had a pleasant dining experience at the hotel and enjoyed the food. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 (非常に良い)

Vijitha

2024 年 4 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 5 月 9 日)
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."

6/10 (普通)

Unnikrishnan

良かった点 : 清潔度
My room was filled with fruit flies and even though I complained about it, the hotel didn’t do anything about it. The room door was also problematic. I had a lot of trouble just unlocking and locking the door. The lock switch and the lock weren’t attached properly and was problematic.
2024 年 4 月に 2 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 4 月 13 日)
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 (非常に良い)

Chedarampattu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
From check in to check out Hyatt Regency, Chennai made it an easy process. The room was clean and nice. The room service was good, and the laundry facilities were available around the clock. The staff was friendly, and greeted us with warmth every time. The dining options were good.
2024 年 3 月に 9 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 3 月 29 日)
"Dear Guest,Thank you for sparing your valuable time to share such a wonderful review on your experience with us.We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. All of us at Hyatt Regency Chennai, endeavor to do our best so that all our guest receives friendly and attentive service coupled with genuine warmth and care.We are proud to have an ambassador in you and look forward to welcoming you back."Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 (良い)

Changyi Linus

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
There are occasional blackouts at night where all the lights in the building go off and then on again. Otherwise quite pleasant stay.
2024 年 3 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 3 月 15 日)
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 (非常に良い)

Jyotirmoy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 (非常に良い)

Lakshmi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the aesthetics of the hotel, i loved the exhibitions they host, loved my room facing the pool. I appreciated and enjoyed everything abt the hotel. What i didnt like was the South Indian breakfast options. U need to hire a really good South Indian chef. The idly's were sticky, poori masala was bland and there was no variety in the dessert. I was there for 2 weeks and every day was a different version of the same desert. I have stayed at Rain Tree, amazing selection of South Indian breakfast options and more than one dessert to choose from, unlike Hyatt everyday offering a different version of the same dessert and no cashews in the dessert.
2024 年 2 月に 8 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 (非常に良い)

Thambirajah

2024 年 2 月に 5 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban DasGeneral ManagerHyatt Regency Chennai"

2/10 (非常に不満)

Vidyanathan

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
For the money that was paid, expect an exceptional customer service. It was a noisy train station w chaos . Pls do not go if the expectation is to unwind after a long day of work and meetings .
2024 年 2 月に 2 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 2 月 15 日)
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

8/10 (良い)

Raj

2024 年 2 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 2 月 15 日)
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and Please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

8/10 (良い)

Kung chieh

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 2 月 21 日)
"Dear Guest, Thank you for choosing to stay with us and for taking the time to share your experience on this platform. Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us. Rude behaviour of the staff is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the entire team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and to welcoming you back soon. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

4/10 (不満)

SAIPRASAD

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2024 年 1 月に 2 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 2 月 20 日)
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.Our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

10/10 (非常に良い)

Sasmit

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had an absolutely amazing experience at Hyatt Chennai this past weekend. Having stayed at multiple Hyatt Regency hotels in US, I must say this one stands out in the top echelon of Hyatt hotels worldwide. Starting from checking in where ever smiling receptionist Mi@@ was amazing ,followed by the dining where each of the wide variety of food was delectable thanks to sou Chef V et al, and the equally laudable hospitality of folks in the restaurant area like Bh@@@@@, Kar@@@@, An@@@ ; and not to forget about the spectacular concierge service spearheaded by Kumar and co, along with the seamless checking out process by Ri@@@. All in all ,this was a memorable experience loved by my family and my parents-- 5 stars to the amazing team of Chennai Hyatt Regency, will certainly look forward to another delightful experience in future.
2024 年 1 月に 2 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a pleasant stay and enjoyed the services provided by our team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

6/10 (普通)

Nandakumar

2024 年 1 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We request you to please share a detailed feedback with us so that we can look into the situation and have it resolved at the earliest.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 (非常に良い)

Deluxson、Brentwood

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Hotel - Clean rooms, Friendly staffs , Enjoyed staying . Will be back soon
2024 年 1 月に 7 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest, I would like to thank you for taking the time to share your feedback regarding your recent stay with us on this esteemed platform. We are thrilled to know you liked the rooms, and service rendered by our thoughtful team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 (非常に良い)

Sunethra

2024 年 1 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

4/10 (不満)

Niket

2024 年 1 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 2 月 15 日)
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

10/10 (非常に良い)

Pannila

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 (非常に良い)

Ancella

Had a wonderful stay
2024 年 1 月に 2 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a wonderful stay at the hotel.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 (非常に良い)

Tanmay

2024 年 1 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Guest,Thank you so much for reviewing your experience with us. We are pleased to learn that you had an enjoyable experience at our hotel.We are proud to have an ambassador in you and look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 (良い)

Subir

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at our hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 (非常に良い)

Herbert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 (良い)

Natesa、LAGUNA NIGUEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 1 月に 4 泊滞在
Ruban Dasからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.