Upon arrival to the house the beds were not made, there were dirty towels in the bath tub and the floors and bathroom were dirty. The couch and floor had dog hair all over it and it was all over our clothes after sitting on the couch. I tried to contact the host immediately with photos & got no response. There was an empty laundry detergent bottle so I had to go & purchase my own just to have clean sheets & towels. Once clean I placed a blanket onto the couch to try to keep hair off of our clothes.
I contacted VRBO after check out and sent in photos of the home when I arrived and was advised that I would get a resolution. I then got an email stating that the host requested that I pay more since I brought a pet onto the property, but I did not bring any pets onto the property. I do not even own a pet. There is however a pet in the listing photo. The host refused to refund the $50 cleaning fee and VRBO stated that there is nothing they can do to help and that all I can do is leave a negative review since the host will not cooperate even though I sent photos in of the home not being cleaned. 0/10 experience unfortunately. Also, it doesn’t appear that the house code changes, which made me extremely uncomfortable so there’s no telling who was in the home before my arrival. I would not recommend this home or host. Initially I thought this would be a lovely home and a good overnight stay, but it was most definitely not. Not a good experience at all, would absolutely not recommend.