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「Beautifully designed and maintained retro hotel with easy parking」

「領収書をメールで請求していますが一向に届きません。」

「Great bed and breakfast, hosted by the Omsteads. The vintage decor is supported by great modern touches (lights in the right places), and an amazing location on the shores of Lake Erie. The breakfast is a highlight - great coffee, amazing, freshly made food and a great combination of fresh flavours. Margo and Keith are great local hosts, who treat you like family. You arrive as strangers and leave like great friends. 」

「Despite being under construction during my stay, the property was still very well maintained and managed. The room itself felt recently updated—comfortable, clean, and thoughtfully arranged. Breakfast was enjoyable, and the dining room had a bright, cheery atmosphere that made for a great start to the day. The gym was more than adequate and felt a step above what I’ve experienced at most hotels. The standout of the stay, however, was the front desk staff. They were consistently cheerful,...

「清潔感もありよかった。 が、窓や壁、車に張り付く虫の大群にちょっとビックリした。 季節によるのかな？」

「I left a specific item—a Figs scrub top—in the closet of my room. After failing to reach the hotel by phone, I diverted my route by 30 minutes to inquire in person. Despite my certainty regarding the item's location, the front desk staff refused to physically check the lost and found storage, citing only that it "wasn't in the system." The staff’s unwillingness to perform a manual search for a verified lost item demonstrates a lack of professional integrity and basic utility. If you value your...

「Great place and host communicated well」