Search Vacation Homes in Charles City

"Our key did not work with 3 trips from lobby to 4th floor. A very kind front desk worker came with us on the 3rd attempt to see what was wrong. He enlisted an unapologetic manager to finally determine that maintenance was required. I asked if we could get a drink voucher or something to compensate us for our inconvenience. She said she had "run out of drink chips." "

"it was enjoyable. Room was clean and cosy but bathroom tub and sink was blocked"

"Communication with staff started the day prior to our arrival via text.. check in was very friendly and helpful to give us a quick overview view of the resort and the Williamsburg local sites to see. We really liked the room had more of an apartment feel than a hotel room. The room was clean and fresh feeling. Bed slept well for both of us. One of us prefers softer and one more firm.. king size is the way to go. The amenities were worth taking extra time on the resort to enjoy. We played some billiards and a few video games. The pool and hot tub looked appealing but we left bathing suits at home. We would return.. for the reasons mentioned"

"The hot tub was great , family friendly , took grandkids they enjoy staff where friendly and would recommend it."

"The hotel is extremely outdated. The lock didn’t work on our door. There were multiple spots where paint was peeling. Multiple sockets didn’t work and were coming off the wall. We were put in smoking room when we payed for non smoking. The people next to us were smoking both cigarettes and marijuana all day which made our room smell disgusting. The AC unit barely worked. The breakfast they provided was just hard bagels and a few muffins. Breakfast was supposed to be served from 7:30-10:00 am we were down there at 8:30am. The women who working were too busy standing around talking instead of doing their job. The male work who ran the deck was the only nice person there. Will never stay here again."

"Yes activities good for kid. Parking very good "

"The receptionist at checkin was quick and friendly"

"The unit was a little dated but clean. The beds were comfortable. Quiet space except expect to hear the people above you. Nice check-in and check-out staff . She was super nice and inviting. And continued to check-in with us via text throughout our stay. The second welcome man was not so welcoming and he gave us what he called a “gift”which was a free local magazine. Friends of ours also stayed at the same location. They were offered a return visit at a discount. We were not. We were very happy with our stay."

"I thought they would have a shuttle service but they did not. The location is close to the airport. The hotel is decent I’d say a 3 star rating overall. Thank you!"