Century Center

Rough start , I was given a twin room when I arrive instead of double room . I was put to an extension building outside the hotel . Next day I spoke to the Asian lady ( general manager) the most unhelpful manager I’ve meet . Never listen to me and she needed a customer service training - smile atleast and listen . Nice hotel but manager is a let down .

Great location in a hip neighborhood. Rooms were very quiet as it seemed the place was full of families and children but we didn’t hear a peep. Free water and coffee all day. Easy to use lockers to keep our luggage since our train departed well after check out. Will definitely book again:)

The room was clean and comfortable. We had some minor issues with the room; but the staff was very responsive to our requests. This was a very unique experience with the animation theme, which we enjoyed. It was close to the train station which was helpful to us because we arrived on the Eurostar from Paris and needed to take the ICE/DB to Berlin. We walked and took the Metro to the city center every day.