Ratings based on 49 Verified Reviews

4.7 out of 5
90% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Sydney, Australia

Posted Mar 1, 2019
We weren't sure what to expect for our first guesthouse experience but the reviews don't lie and this place is just as special as everyone says it is. Upon arrival we were greeted by Akira, who is just the most amazing host! He helped my mum carry her suitcase to her room and has thought of everything and I mean everything! He walked us through all of the amenities before providing us with maps of the city, explanations on how to get the buses, food recommendations and even a token gift! Akira speaks Japanese, Italian and English so if you need to confirm any details before staying here you can call without any issues with the language barrier. Location: The guest house is a 10 minute walk from Nijo station or can be reached by just one bus stop. There is a supermarket on the way from the station too if you need to pick up any supplies. Kyoto is a sprawling city and we found Nijo to be a great spot. It's on the main bus routes into Gion and the main street of Kyoto while being close to the JR line. Room: The rooms have everything you need. The bathroom has a bath, shower and clothes drying system. It also has a washing machine, fridge and freezer. The rooms are really spacious and ours even had a small balcony out the back. There's an instruction manual on how to use everything and don't worry if you're confused Yoko or Akira will be more than happy to help explain!
Comment from Hotel Management
Mar 2, 2019 by Akira&Yoko, Hotel Management
Dear Guest san .Thank you so much for stayed at our guesthouse this time. We highly appreciate your nice comments and the highest score. Such comments really referring to the next guest for choosing our guesthouse. Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Hontouni Arigatougozaimashita From Akira&Yoko
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise, ID, USA

Unbelievable hospitality!

Posted Apr 4, 2018
Family of 4 stayed here for 4 nights. This place had everything, kitchen, WiFi, clothes washer. Very clean and modern. Near bus stops to get anywhere in Kyoto. 10 min walk to Nijo Station. Close to restaurants, bakeries, convenience stores. The owners are so nice! They gave us a small gift every day (fruit, cakes, etc). I forgot a power adapter, which they promptly sent to us in Tokyo. Japan has to be the most respectful and courteous culture in the world!
Comment from Hotel Management
Apr 6, 2018 by Akira, Hotel Management
Dear Chris san .Thank you so much for stayed at our guesthouse this time. We highly appreciate your nice comments and the highest score. Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Hontouni Arigatougozaimashita From Akira&Yoko
5 out of 5
by A verified traveler from good connection for bus. 20 mins away from kyoto station.

Posted May 16, 2017 on Hotels
room was spacious. staff was very nice and helpful. I asked Akira San to help me with my next hotel and even he booked a hotel for me under his name(he paid) but card transaction to pay him back didn't go through so I had to book another hotel. long story to short, he will help you with his heart and I really appreciated and sorry for what happened
Comment from Hotel Management
May 19, 2017 by Akira, Hotel Management
Dear Guest san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the highest score a top heart. Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards Hontouni-Arigatou-Gozaimashita From Akira&Yoko
5 out of 5
by mark

Wonderful stay

Posted Apr 11, 2017 on Hotels
Akira was so welcoming. Many steakhouses were full without a reservation but Akira helped get us one!
Comment from Hotel Management
Apr 14, 2017 by Akira, Hotel Management
Dear Mark san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the highest score a top heart. Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards Hontouni-Arigatou-Gozaimashita From Akira&Yoko
5 out of 5
by A verified traveler

A superb guesthouse

Posted Dec 9, 2016 on Hotels
We had stayed in the guesthouse for one night. The bus-stop was just 2 -minute walk away. Both the house and the room were clean because all shoes were kept in the locker at the entrance of the building. The room was spacious and equipped with all essential facilities such as kitchenette, microwave, refrigerator and washing machine. We could buy the things we needed in the supermarket just a few minutes walk away. The room was good for couples or families who wish to enjoy a little cooking or home feel. We enjoyed our stay in this guesthouse and definitely it would be our first choice to stay in our future visit to the city.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Guest san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the high score a top heart. Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards From Akira&Yoko
4 out of 5
by A verified traveler

Convenient

Posted Dec 6, 2016 on Hotels
Owner very helpful with our luggage (2nd floor and no elevator). Also helped when an emergency arose and we needed to cancel a day of our reservation.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Dear Guest san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the high score a top heart. Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards From Akira&Yoko
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Excellent choice for easy access to all of Kyoto

Posted Oct 16, 2016
I booked this apartment with some trepidation, since I knew nothing about Kyoto and how difficult or not getting around might me. It turned into a magical location with an incredibly warm, helpful, English-speaking host/owner. I thought I was booking a hotel room and instead found that we were treated as guests in home. Yoko and Akira were in the downstairs office everyday and were incredibly helpful - offering advice about navigating the wonderful public transit system to suggestions for local dining. The accomodations were immaculate and well maintained. The kitchen and laundry facilities inside the apartment made the rooms feel spacious and welcoming. We were comfortable having breakfast and occasional dinners there. The location proved to be perfect as well. It is a few easy blocks from the subway and there is a bus stop just outside and both were easy to navigate with Akira's help. We fell in love with Kyoto and with Akira and his family and hope to someday have the opportunity to return and stay there again.
Comment from Hotel Management
Oct 17, 2016 by Yoko&Akira, Hotel Management
Dear Lesa san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the highest score a top heart. Thank you so much for writing the details of the room , and writing the location and transportation .Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards From Akira&Yoko
4 out of 5
by A verified traveler

Great place for families!

Posted Oct 16, 2016 on Hotels
We really enjoyed our stay in Yoko and Akira's guesthouse. They were extremely helpful, friendly and went out of their way to make us feel comfortable. I love the room - it is a reasonably sized place with kitchen and washer/dryer. Our kids loved it there as well! Highly recommended!
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the high score a top heart. Thank you so much for writing the details of the room , and writing the location and transportation .Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards From Akira&Yoko
5 out of 5
Recommended
for Everyone
by A verified traveler from Kyoto

Exceeded all expectations

Posted Oct 1, 2016
Yoko and Akira's place is super like-new clean, has quality bedding and appliances. Akira met us when we arrived. He refused to let us carry our bags up the stairs. I liked that street shoes are kept in a locker at the bottom of the stairs. This is hands down the cleanest place Ive ever stayed. The appliances, wall paper, building materials, lights, etc...are all higher end. The kitchen was bright, clean, and neat. Includes all utensils, dishes, and a water kettle. Full sized refrigerator. Lawsons across the street. Balcony is double doored preventing noise from the street. Stayed in a family room on the 4th floor. The bathroom has a full sized sink with a very much appreciated well-lighted mirror. The bathroom was bright and again, extremely clean with a tv in the wall at the end of the bathtub. Great aircon. Very bright room with a remote controlled light dimmer. The hosts, Yoko and Akira and son, were very nice and spoke perfect English. They showed us a nice café nearby to have lunch and Akira even drove us to the Imperial Palace in his car. We liked the place and its not far from Nijo station (<1Km) (subway and JR train) and mall. Many restaurants on the same road as the guest house. Recommendation: Hook up streaming device (e.g. Roku3) to each room TV (HDMI) and media server on the network to allow guests to watch international movies, sports, and news over the internet. Then disconnect cable tv. Overall, was a welcome surprise how nice the place was!
Comment from Hotel Management
Oct 1, 2016 by Akira&Yoko, Hotel Management
Dear Ted san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the highest score a top heart. Thank you so much for writing the details of the room , and writing the location and transportation .Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards From Akira&Yoko P.S. We take a key holder ! Thank you so much Ted san !!! Really see you again then we wait always !!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Poland

Lovely guest house with great staff (owner)

Posted Jul 25, 2016
Pros: great owner, very clean and nice rooms
Cons: nothing
Location: city center.
Very clean, well equipped room, comfortable, nice. The best guest house we have ever been. Feeling like at home.
Comment from Hotel Management
by Akira&Yoko, Hotel Management
Dear Patryk san . Thank you so much for your accommodation in this time . We thank than immediately for your nice comments and the highest score a top heart. Thank you so much for writing the details of the room , and writing the location and transportation .Such comments really reference to the next guest for choosing our guesthouse . Please stay by all means If you come back also to Kyoto. At any time I look forward from the bottom of my heart. Best Regards From Akira&Yoko