2/10 (非常に不満)
Dimitry
カップルで旅行
2024 年 9 月 13 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I reserved a standard room for two adults, but hotel provided a small room just for 1 adult. Room is really tiny, distance between bed and the wall on the way to window or bathroom is about 30 cm. There is no room for suitcases. It has only one nightstand without electric outlet, other side of the bed has no nightstand and there is no electric outlet next to it, outlet is on the wall about a meter away. It makes almost impossible charging our phones and watches. There is barely a room to pry open just one door of the closet, the other door is blocked by the nightstand. Bathroom is so small that only one person can get into it. Refrigerator is not working at all despite the fact that it is plugged in and level of cold is set to maximum. I am not even mentioning 15 years old tiny TV (24 inches or less). Room has common door with another room and there is barely any sound insulation between them, we have been hearing phone conversations of people in this room.
This room by no means satisfies requirements for a room for two people in a 4 star hotel. Staff couldn’t offer any other room on this night.
Surrounding is terrible, last couple kilometers leading to hotel are really bad, we thought navigator is broken. Staff didn't offer safe location for our luggage for early check in, we left it in the hallway.
This is not a 4 star hotel, they got 4 stars because of the pool, which is good. But their beach is terrible.
Dimitry
2024 年 9 月に 1 泊滞在