フロント

M シティ スイーツの口コミ

3 out of 5
M シティ スイーツ
J. Llorente St, Capito Site, Cebu

口コミ

7.4

良い

評価 10 - 74 件の口コミ中 19 件が非常に良い" "
評価 8 - 74 件の口コミ中 26 件が良い" "
評価 6 - 74 件の口コミ中 18 件が普通" "
評価 4 - 74 件の口コミ中 8 件が不満" "
評価 2 - 74 件の口コミ中 3 件が非常に不満" "

7.4/10

清潔度

8.0/10

スタッフとサービス

7.0/10

設備とサービス

7.0/10

施設のコンディションと設備

口コミ

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、客室の快適度
安いけどそれなりのサービス
3泊しましたが、バスマットを交換してくれず、トイレや洗面所の清掃もしっかりやってくれませんでした。
2018 年 3 月に 3 泊滞在
Arielからの返信 (投稿日 : 2018 年 4 月 2 日)
Thank you for taking time to make a review. The team and I take reviews seriously and put extra time to address and act on them accordingly so M Citi Suites can continue to grow and be better.

8/10 (良い)

Ayumi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
WiFiが早い、朝ごはんが美味しい、便利な立地
出張で利用し、2週間滞在しました。入った瞬間は「こんなもんかな」と思ったのですが、滞在すればするほどこのホテルの良さがわかりました。結論から言うとまた泊まりたいホテルです。 若くて笑顔のスタッフがしっかり対応してくれ、YouTubeなどの再生も問題ないほどのWiFi、あたたかいシャワー。そして無料の朝ごはんは、毎日日替わりで選んでもどれも美味しく、コーヒーかオレンジジュースもついてきます。毎日お水が補充され、部屋は水拭きもしてくれます。 快適さは充分です。また、近くに激安マッサージやファーストフードは一通り揃っており、コンビニも。ホテル名が通じなくても、近くの円形の公園名を言えば通じるのでタクシーも簡単でした。朝ごはんまでのコストパフォーマンスを考えると、とても良いです。 ただし、お湯のポットと冷蔵庫がないのでその点だけはご注意。基本的に買ってすぐ食べることを想定してお買い物をしてこないといけないようです。

6/10 (普通)

宿泊されたお客様

窓のない部屋でした。
2泊しましたが、1泊目は窓のない広い部屋でした。2泊目は窓付きの普通の部屋に変えてもらいました。窓があって当然と思っていたので残念でした。

8/10 (良い)

Alan

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The staff are nice
2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Elme、Moalboal

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I never been in the accomodation like this. We’re very disappointed while I had shower in the afternoon we checked in. Water is not draining it feels like while I’m having shower it’s like a flooded inside of the shower. Water pressure is not that good. Towels looks like rugs or (basahan) colour didn’t like it. I usually never used towel in the hotels even back home australia. If we go somewhere I always bring my own towel for hygiene. It’s just a bad timing this time right here in M citi suites i didn’t have my towels with me because I left it in my hometown after our holiday. We went out in that evening for dinner and when we came back in the room lights aren’t all working everything aren’t working. It was so hot and dark inside of the room while still trying to swipe the card in to put the lights and air conditioner. So, we have to call the reception about the issue. My husband is not really happy and it’s because I was the one who booked this room so he blame to me and I blame to the property. I never expect that we gonna have an issue on our first day of stay in the property. Not happy at all. We notice in the room the tiles has crack and when you step to it feels like you going down hell lol. It’s dangerous. Totally have bad experience of this property although we only stay for one night but, I will never recommend this property evah.
2020 年 1 月に 1 泊滞在
From the Managementからの返信 (投稿日 : 2020 年 2 月 16 日)
Dear Elme, Thank you so much for taking the time to share your comments. Your personal satisfaction at M Citi Suites is our foremost priority. We truly hope that we were able to deliver an excellent service befitting our valued guests.We assure you that we will be looking into each point that you have made to improve the quality of our service and facilities. It was a pleasure to have you and we love to see you again! Best Regards, From the Management

8/10 (良い)

Bjørn

2019 年 11 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Three nights in a small dark room w/ loud ac, slow wifi, satelite tv. Bed was ok; sheets not so. Bathroom needs renovating. No housekeeping whatsoever. Cafe is ok. Near Fuente Circle & malls.
2019 年 6 月に 3 泊滞在

8/10 (良い)

Venus Ricaforte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good location. very close to main circle. you can walk to ferry terminal in 30 minutes.
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

Allan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 6 月に 2 泊滞在

10/10 (非常に良い)

Marilyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Neat and Clean!
I love the room small but neat and clean and smells good! AC a bit noisy. Close to everything bars, restaurants and shopping malls. Get a room with window. Overall a pleasant stay!
2019 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
Decent hotel in terms of cost. Shame the room has no window and that wasn’t very clear at time of booking. Air con a bit noisy. Otherwise room in great condition!
2019 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 5 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2018 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed at M Citi Suites back in January of 2017 and from that moment on I was hooked. I will not stay anywhere else when I visit Cebu.
2018 年 11 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
its nice, delicious breakfast but our room kinda creepy because its all wall no window
2018 年 5 月に 2 泊滞在

6/10 (普通)

youngdae

6/10 (普通)

Rampelthels

Lack of maintenance
Room looks new aoutside but the bed, aircon and the itslef is ld and not well maintaind. There is even a cockroach inside the bathroom
M Citi Suitesからの返信 (投稿日 : 2018 年 4 月 3 日)
Dear Sir/Madam, Thank you for taking time to make a review of our hotel, M Citi Suites. We as a team take reviews and commentaries seriously, and that we assure all our valued guests that we address and act on all concerns accordingly and with dispatch. Please feel free to communicate with us. We look forward to seeing you again in the near future. Very truly yours.

10/10 (非常に良い)

jeroen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Volgende keer weer
Tweede keer dat ik een enkele overnachting in Cebu city in dit hotel doe dus kennelijk bevalt het mij goed genoeg. Als je daar prijs op sralt veaag wel naar een kamer met raam(en bijbehorend geluid van buiten). Minpuntje dit keer was een grote kluwe haren die van ergens in de badkamer tevoorschijn kwam. Hou er rekening mee sat de koffie bij het ontbijt met melk en suiker is en sat je bij moet betalen als je het zonder wilt....(heb ze aangeraden deze rare policy te veranderen) wifi erg goed
Cristyからの返信 (投稿日 : 2018 年 4 月 2 日)
Thank you for taking time to make a review of our hotel, M Citi Suites. We as a team take reviews and commentaries seriously, and that we assure all our valued guests that we address and act on all concerns accordingly and with dispatch. Your comments, favorable or otherwise, enable us to grow and help perform better in the pursuit of excellent services to all. Please feel free to communicate with us. We look forward to seeing you again and attend to you personally in the near future. Very truly yours. M Citi Suites

6/10 (普通)

Theodore

良かった点 : スタッフとサービス、施設のコンディションと設備
Short walk to Fuente Circle
The room was very small. A very friendly and helpful staff and a good breakfast although they couldn't make coffee without sugar. A short walk to Fuente Circ and Dr.s hospital and mango ave entertainment. Ok 3 star by Cebu standards but only 2 star max compared to the rest of Asia. Worst shower water pressure and hot water I've had in 3 months of travelling.
2018 年 2 月に 3 泊滞在
Arielからの返信 (投稿日 : 2018 年 4 月 2 日)
Thank you for taking time to make a review. The team and I take reviews seriously and put extra time to address and act on them accordingly so M Citi Suites can continue to grow and be better.

8/10 (良い)

Al、usa

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
mostly good
great staff, good breakfast, room was basic but clean and the bed was comfortable. the shower head and shower stall had mold on it tho and the water heater wasnt working. location is 1 block n of osmena fuente corcle so it's convienient and walkable to many places.
2017 年 12 月に 2 泊滞在

6/10 (普通)

YuTin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 12 月に 1 泊滞在

6/10 (普通)

Len

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2017 年 11 月に 19 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 2 泊滞在

10/10 (非常に良い)

Lyongkeun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
so nice hotel
this hotel is small but this hotel`s all staffs so kind mind and located in a dowantown very near
2017 年 7 月に 3 泊滞在

8/10 (良い)

Lyongkeun、Korea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
so nice hotel
Hotel employees are kind and Robinson mall is very near
2017 年 7 月に 2 泊滞在

6/10 (普通)

Yi Lin

房間尚可,服務品質需提升
櫃臺服務需加強!
2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
M Citi
We were in Cebu as our dad was ill and needed to visit the hospital. The hotel was close to the hospital and was fine for us.
2017 年 7 月に 3 泊滞在

8/10 (良い)

Emmanuel、Cathedral City, CA

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel staff is very helpful. Breakfast is adequate. Our first stay was for 3 nights. Our room did not have any window but had two beds and refrigerator. The shower floor was very slippery. And there was no foot towel provided. A quick call to the front desk fixed the problem. It had a ductless, remote controlled AC which is nice. My wife like it cold so she had it at 22 Centigrade all the time. The room seems to be older because the power is not controlled by key card. Our second stay for 3 nights and our room has a window but with one bed and no refrigerator. It had a window AC pointing directly at the bed. I had to put a tube of ointment to make air flow going up. The room is more cleaner than the previous one. The power is controlled by a key card so the room is always warm when you leave it for a long time. With the window, I heard roasters crow at early morning.

4/10 (不満)

fintan

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Basic
Dirty sheets.. .room without windows.....really noisy AC.... bring ear plugs

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Disappointed, worn out room

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
It was fine until. . .
I killed one BIG cockroach. I left it's corpse at the middle of the room for them to see it. Other than that, loved the stay.

6/10 (普通)

guru

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Guru
Nice hotel for the price And location Breakfast go for the omlet Wifi ok rooms near lift

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Id stay somewhere else
No window in the room. Also the staff did not refrigerate our food and it all want to waste.

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't stay here. No windows in our room
We didn't like this hotel. Stay somewhere else. The staff could not follow instructions to put our fish in the fridge and it went off and cost 5000 php

6/10 (普通)

Aggie、NSW

良かった点 : スタッフとサービス
Convenient to everything
We stayed for 17 days with everyday breakfasts which is good, all the staff is very helpful and courteous and this property are closed to everything, shopping, dine-in, public transports. other things we don't like that our room doesn't have any window and the bath area and vanity sink needs thorough clean-up, needs new towels, bed covers and sheets, we requested for 1or 2 more pillows but we had to pay for it

8/10 (良い)

martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thanks M Citi Suites.
The hotel was nice and quite. The location was perfect and it was nice to have a free breakfast when you wake up. Thanks M Citi Suites.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Indigne
Hôtel ne donne pas la chambre réservée et payée à l'avance; Ce n'est qu'après de multiples réclamations que l'établissement accepte la modification. Indigne

10/10 (非常に良い)

tootsie、mn

良かった点 : 清潔度、客室の快適度
Nice hotel easy access around the city
Its good and nice place to stay just the shower needs improvement of the water flows. I booked good for 2 but then I only received 1 towel and there's no rag for the floor in the bathroom. I ask the housekeeping department why is this happened they said not informed by the front desk. But still a good place to stay and good food

6/10 (普通)

Esa

良かった点 : 清潔度
Perussiisti hotelli
Perussiisti hotelli, kuntosali ja uima-allas mahdollisuuksineen.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good place to stay.
The hotel is close to a small mall with nice eateries including mexican! Good, friendly service at the hotel. Nice cooked free breakfast. Good WiFi. Had a few roaches in our bathroom coming through a crack in the floor. Also had trouble with our key cards, they kept deactivating but front desk fixed promptly.

4/10 (不満)

KING WAI

気になった点 : 施設のコンディションと設備、客室の快適度
not recommend
Ordered a 3 beds room, but no quilt for the 3rd bed!!! the air conditioner was nearly broke, the room and beds were always moisture. Shower head was almost stuck. Breakfast of the first day were all different with our order.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Old but still Good as any...
It was good to be back once again. The property could use a bit of new furnishings. It was a pleasant surprise that there was already a 7-Eleven just around the corner. It's a bit of walk though but it's better than having to walk to the one near the Capitol building or to the one nearest to the hospital. I forgot to ask if they still had that weekly weekend barbecue. I'll definitely book them for another stay this May.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
Decent
Overall satisfied with my stay. Breakfast is not very good though

4/10 (不満)

Artur

気になった点 : スタッフとサービス
didn't like it
First, they gave me a room that turned out to have no window! when I came back to reception complaining, the guy at the front desk told me that all of their standard rooms have no windows, like it was most obvious thing in the world, though such an information wasn't available during booking.. Second, this hotel pretends online to be much better than it is in the real thing, a bit worn out condition and not maintaned properly

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
should be called mciti basics
deluxe room we booked had no window so had to down grade to standard room, breakfast buffet cold every morning except 1 out of 4, and not good selection if u are westerner probably that's why we never seen any at breakfast apart from me having cold fried egg and toast, only 3 in 1 coffee so if you cant have sugar in you coffee your beat, and no tea, and only diluted orange,

10/10 (非常に良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Economy Hotel
Excellent Economy Hotel! Convenient to everything and included a great breakfast.

8/10 (良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent Hotel but not a destination
This hotel is good for the money, but the area of town needs an upgrade. There are other hotels around, but the area gave us a watch-your-back feeling. The hotel had good ac and free bottles of water. The breakfast buffet was nice as well. The roosters outside didn't know when to shut up, though.