Dear Karam Alfred, Thank you for taking the time to review your stay.We are delighted to hear that our prime location in the heart of Casablanca served you well and that you found the surroundings conducive to an enjoyable experience. The old souk and other vibrant city attractions are indeed just a stone's throw away, and we're glad they enhanced your visit.We take note of your observation regarding the hotel's age. While Kenzi Basma Hotel is proud of its rich heritage, we are committed to maintaining modern standards of comfort and style. Rest assured, we are continually working to improve our facilities, including plans to replace the carpets in our rooms to enhance the overall guest experience.It is particularly gratifying to learn that the cleanliness and tranquility of our hotel contributed to a calming stay, and that the service and food met your high expectations. Our staff strives to provide a welcoming and professional environment, ensuring that every guest's needs are met with the utmost care and attention.We are looking forward to welcoming you again. All the best!Soufiane LOUHAMANE Directeur Général

Dear Rupert,Thank you for such a positive review.It brings us immense joy to learn that the cleanliness of our rooms, the condition of our hotel, the service provided by our dedicated team, and the amenities we offer have all met your expectations. At Kenzi Basma Hotel, we strive to ensure that each guest experiences the highest levels of comfort and quality during their stay.We are continually inspired by feedback such as yours to maintain the standards that contribute to the memorable experiences of our guests. Thank you once again for highlighting the positive aspects of your stay.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Soufiane LOUHAMANE Directeur Général

Dear Shawn,Thank you for taking the time to review your stay.Your commendation of our hotel's cleanliness fills us with pride, as we strive to maintain the highest standards of hygiene and presentation for our esteemed guests. It brings us great joy to know that the buffet at BLOOM restaurant met your diverse culinary tastes and that each dish lived up to your expectations, reflecting our commitment to gastronomic excellence.We are also delighted to hear that our central location provided you with the convenience and ease to safely explore the vibrant city of Casablanca. Our proximity to various attractions and transportation hubs is indeed one of the facets we are most proud of.Your kind words are a testament to the dedication of our professional staff who work tirelessly to ensure that every guest's stay is exceptional. Rest assured that your positive feedback will be shared with the entire team, serving as an encouragement to continue delivering the personalized service that Kenzi Basma Hotel is known for.We look forward to a return visit from you in the future.Best wishes,Soufiane LOUHAMANE Directeur Général

Dear Christie,Thank you for your feedback,We're delighted to hear that you found our service to be of a high standard. Our team is committed to providing exceptional service to all our guests. We regret to hear about your experience with the smoke odor and the condition of the carpet. Please rest assured that we are in the process of updating our carpets to enhance the comfort and experience for all our guests.We hope to see you in the future. Kind regards,Soufiane LOUHAMANE Directeur Général

Estimada Varvara,Nos alegra saber que encontró nuestras habitaciones espaciosas y limpias, siempre nos esforzamos por ofrecer un entorno acogedor y bien mantenido. Agradecemos sus amables palabras hacia nuestro personal, y nos complace que la atención proporcionada por Ayoub y Karima en la recepción haya sido de su agrado; ellos representan el compromiso de nuestro equipo para con el servicio personalizado y profesional. Es un honor recibir comentarios que reflejan la dedicación y el esmero que ponemos en asegurar la satisfacción de nuestros huéspedes.Esperamos poder darle de nuevo la bienvenida en un futuro próximo. Reciba saludos cordiales,Soufiane LOUHAMANE Directeur Général

Chère Soumia,Merci d'avoir pris le temps pour ce retour positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Nous espérons vous revoir bientôt.Bien à vous,Soufiane LOUHAMANE Directeur Général

Dear Yi;Thank you for your interest in Kenzi Basma Hotel and for your nice feedback.It is a pleasure to know that you were satisfied with our services. That means a lot for usShould you visit Casablanca once again, we will be delighted to welcome you back. Best regardsSoufiane LouhamaneGeneral Manager

Cher Chiraz , Merci de l'intérêt que vous portez à l'hôtel Kenzi Basma et de votre bon commentaire. C'est un plaisir de savoir que vous avez été satisfait de nos services. Cela signifie beaucoup pour nous Si vous revenez à Casablanca, nous serons ravis de vous accueillir à nouveau. Cordialement, Soufiane LouhamaneDirecteur Général

Dear CHIRAZThank you for your interest in Kenzi Basma Hotel and for your nice feedback.It is a pleasure to know that you were satisfied with our services. That means a lot for usShould you visit Casablanca once again, we will be delighted to welcome you back. Best regardsSoufiane Louhamane

Cher Mr Mohamed,Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre hôtel Kenzi Basma.Votre satisfaction fait notre bonheur.Nous espérons avoir le plaisir de vous revoir prochainement.Cordialement.

Cher Mr Abdessamad,Nous vous remercions d’avoir pris le temps de partager votre expérience au sein de notre hôtel Kenzi Basma.Ce sont vos commentaires qui nous aident à identifier les aspects sur lesquels nous devons travailler pour améliorer l'expérience de nos futurs clients.Nous avons pris note de vos remarques et espérons avoir le plaisir de vous revoir prochainement afin d’assurer la qualité de nos prestations.Cordialement.

Dear Guest,Thank you for taking the time to share your experience at our hotel. It is your comments that help us identify the aspects on which we must work to improve the experience of our future customers. we have taken note of your comments and hope to see you again soon.Best Regards.

Dear Abdallah, Thank you for taking the time to share your experience in our hotel! We are delighted to read that our service and facilities met your approval and that you enjoyed your stay with us. We look forward to welcoming you back shortly Best Regards

Dear M. Moses, Thank you for taking the time to share your experience in our hotel! We are delighted to read that our service and facilities met your approval and that you enjoyed your stay with us. We look forward to welcoming you back shortly Best Regards

Dear Ann, First of all, I would like to thank you for taking your time to inform us about your last experience at our Hotel. I am not pleased to read your remarks, and I do apologize for the difficulties you went through. Your experience is not reflecting the level of service in our hotel is aiming and certainly not acceptable. Please be assured that we are totally committed in rectifying the points you have addressed. I do sincerely hope that you will give us the opportunity to welcome you back for your next visit to Casablanca

Dear Guest, Dear Guest, Thank you for having taken the time to share your recent stay at our Hotel!We are delighted to read that our services and facilities met your expectations and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of service. We look forward to welcoming you in the near future.Best Regards

Dear M. Mohammed, Thank you for having taken the time to share your recent stay at our Hotel!We are delighted to read that our services and facilities met your expectations and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of service. We look forward to welcoming you in the near future.Best regards

Dear Guest, Thank you for having taken the time to share your recent stay at our Hotel!We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We also took note of all your constructive remarks which will help us to improve our level of service, and necessary actions have been taken. We look forward to welcoming you in the near future. Kindest Regards

Dear Guest, Greetings from Kenzi Basma Hotel. We are happy to see that comment from you knowing that you were satisfied at the hotel. We hope that you will visit us very soon. Looking forward to assist you in any request or any other information. Greatest Regards. Soufiane Louhamane

Cher client, Nous vous remercions du temps pris à nous poster vote avis. Au plaisir de vous recevoir très bientôt, Cordialement, Soufiane Louhamane

Dear Guest, Thank you very much for posting this very good feedback on Google following your recent stay with us. At Kenzi Basma Hotel, achieving guest satisfaction is our top priority. I am delighted to read that you enjoyed your stay with us, and that you felt the service improved and met your expectations, Should you visit Casablanca once again, we will be delighted to welcome you back. Yours faithfully Soufiane Louhamane

Cher Monsieur Laure, Je vous remercie sincèrement d’avoir pris le temps de partager votre ressenti suite à votre séjour au Kenzi Basma. Ce fut un très grand plaisir pour nous de vous accueillir, et je suis ravi que votre expérience, dans son ensemble, ait été tout à fait satisfaisante, Nous espérons avoir la joie de vous revoir très prochainement. Cordialement, Radouane Asfari

Cher client, Merci beaucoup d'avoir pris le temps de nous faire part de vos impressions concernant votre récent séjour parmi nous. Nous sommes très touchés et très honorés par ce commentaire, et nous vous remercions vivement de l'avoir partagé. Nos équipes travaillent chaque jour avec la passion de leur métier et seront heureuses de lire vos compliments. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement, Soufiane Lohaman Directeur Général

cher client, Merci beaucoup d'avoir pris le temps de nous faire part de vos impressions concernant votre récent séjour parmi nous. Nous sommes très touchés et très honorés par ce commentaire, et nous vous remercions vivement de l'avoir partagé. Nos équipes travaillent chaque jour avec la passion de leur métier et seront heureuses de lire vos compliments. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement, Soufiane Lohaman Directeur Général

cher client, Merci beaucoup d'avoir pris le temps de nous faire part de vos impressions concernant votre récent séjour parmi nous. Nous sommes très touchés et très honorés par ce commentaire, et nous vous remercions vivement de l'avoir partagé. Nos équipes travaillent chaque jour avec la passion de leur métier et seront heureuses de lire vos compliments. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement, Soufiane Lohaman Directeur Général