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Hotel Boutique Casa Isabel

3.5 star property
Lakefront hotel with a rooftop terrace connected to the convention center in Cartagena

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Habitacion Deluxe | Terrace/patio
Restaurant
Pool
Habitacion Estandar con litera o camarot | 1 bedroom, premium bedding, minibar, in-room safe
Front of property

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

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Showing 6 of 6 rooms

View all photos for Habitacion Deluxe

Habitacion Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Habitacion Deluxe

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Minibar
Satellite channels
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Superior

Habitacion Superior | 1 bedroom, premium bedding, minibar, in-room safe

Habitacion Superior

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Minibar
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Deluxe con vista

Habitacion Deluxe con vista | 1 bedroom, premium bedding, minibar, in-room safe

Habitacion Deluxe con vista

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Minibar
Satellite channels
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Habitacion Estandar sin ventana | 1 bedroom, premium bedding, minibar, in-room safe

Habitacion Estandar sin ventana

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Minibar
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Premium

Habitacion Premium | 1 bedroom, premium bedding, minibar, in-room safe

Habitacion Premium

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Minibar
Satellite channels
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Estandar con litera o camarot

Habitacion Estandar con litera o camarot | 1 bedroom, premium bedding, minibar, in-room safe

Habitacion Estandar con litera o camarot

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Minibar
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bunk Bed

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About the neighborhood

Map
130001, Bolivar, Cartagena, Getsemani, Av. El Pedregal No. 29-159

What's nearby

  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Walls of Cartagena - 8 min walk - 0.7 km
  • San Felipe de Barajas Castle - 8 min walk - 0.7 km
  • Clock Tower - 8 min walk - 0.7 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Colombitalia - ‬4 min walk
  • ‪Beer Lovers Tap Room - ‬4 min walk
  • ‪Celele - ‬3 min walk
  • ‪Juan Valdez Café Hampton - ‬2 min walk
  • ‪Doña Lola - ‬4 min walk

About this property

Hotel Boutique Casa Isabel

Hotel near San Felipe de Barajas Castle
Located close to Caribe Plaza and Convent of Santa Cruz de la Popa, Hotel Boutique Casa Isabel provides a rooftop terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and concierge services
  • Tour/ticket assistance, luggage storage, and a computer station
Room features
All guestrooms at Hotel Boutique Casa Isabel include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 48-inch Smart TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hot tub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 48-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: COP 50000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 25000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: COP 50000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa Isabel Cartagena
Boutique Casa Isabel Cartagena
Boutique Casa Isabel
Boutique Casa Isabel Cartagena
Hotel Boutique Casa Isabel Hotel
Hotel Boutique Casa Isabel Cartagena
Hotel Boutique Casa Isabel Hotel Cartagena

Frequently asked questions

Is Hotel Boutique Casa Isabel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Boutique Casa Isabel?

This property doesn't offer parking.

What time is check-in at Hotel Boutique Casa Isabel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Boutique Casa Isabel?

Check-out is at noon. Late check-out is available for COP 50000.

Does Hotel Boutique Casa Isabel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 25000 per vehicle applies.

Where is Hotel Boutique Casa Isabel located?

Located in Cartagena Walled City, this hotel is 0.6 mi (1 km) from San Felipe de Barajas Castle and within 3 mi (5 km) of Caribe Plaza and Convent of Santa Cruz de la Popa.

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Hotel Boutique Casa Isabel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Wonderful staff. Cold towels and fresh juice when returning from a walk!
Stayed 5 nights in Jan 2025

10/10 Excellent

Noha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very lovely and helpful, and the rooftop has a great view. It’s a great location for Getsemani
Stayed 3 nights in Dec 2024

10/10 Excellent

daniel

Stayed 1 night in Dec 2024

2/10 Terrible

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

M

Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

La vista vale 1 millón de dólares! Simplemente hermoso el fuerte San Felipe!
Stayed 5 nights in Jul 2024

10/10 Excellent

ananta

Stayed 2 nights in Jul 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Servicio

La atención y hospitalidad es su fuerte, bellas instituciones y decoraciones. Bastante como de ubicación con opciones cercas de restaurantes y bares
Stayed 2 nights in Mar 2024

10/10 Excellent

Colin, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal! We were welcomed with juice and pleased staff. They made sure we were accommodated and made our final day in Cartagena relaxing. Great staff, great location and amazing amenities.
Stayed 1 night in Mar 2020

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful and colorful hotel with good location and very nice and helpful staff.
Stayed 2 nights in Dec 2019

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio - te hacen sentir en casa. El desayuno muy rico.
Stayed 3 nights in Jan 2020

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and Charming

The room facing the street with a wonderful view is a bit noisy. I was moved at my request and managed well in another room. They tend to be on the cozy side but with a lot of charm. The people working in the hotel are extremely well trained and most helpful. Breakfast is a la carte pretty much and quite good. You get your choice of eating in air conditioned lobby or open wide open roof with a view.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff - great location - loved the rooftop Jacuzzi - only criticism is of the room with bunk beds which is of a much lower standard than other rooms Breakfast on the terrace is most enjoyable
Stayed 3 nights in Mar 2019

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive problema com minha estadia. Pude ficar apenas 1 das 3 noites reservadas. O hotel me apoiou buscando outro no dia seguinte.
Stayed 3 nights in Nov 2018

6/10 Okay

Elia

Liked: Cleanliness, staff & service, property conditions & facilities

Cozy little hotel with several facility issues

Overall, it is a cosy little boutique hotel with pleasant decoration and welcoming character. Although we were not happy at all with the facilities, the staff was so great, friendly, hospitable that compensated for the issues with the facility itself. The hotel and rooms have several issues that you must be aware of. The hotel is on the far edge of Getsemani, almost a kilometre away from the walled historic center and quite a walk in hot and humid weather. I had not realized this when I booked it. I would have preferred to book somewhere closer to the old city but still in Getsmani as it is very nice and less touristy than the walled city. We had booked the room with a view but it was a mistake. The room opens in the upper floor terrace which is an outside sitting area for all guests and also used by some guests for breakfast. So you can understand that the first people who would come for breakfast would wake us up. The rooms, the bathroom and bed are very small, and we kept hitting our feet and knees on the wooden bed rim. The air condition was dripping on our heads and pillow and there was one tiny window looking into the terrace. Right above us was a bar and Jacuzzi which played music in early afternoon so again sleeping during siesta was an issue. Staff and receptionists were absolutely wonderful. Also, we do recognize that the management tried to make the best of what they have, but overall, we felt that we paid too much for this accommodation.

10/10 Excellent

Ana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel close to everything

Loved staying at Hotel Casa Isabel the staff is great thanks to Javier and Adriana and all the people that work there they make you feel like home .This Hotel is not on the center of town is like a 10minutes walk to the center but the Hop on Hop Off stop #4 is right on the corner .We used taxis and we walk to everything.Mind you the weather in Cartagena is HOT AND STICKY and their streets flood very easily .But still Casa Isabel is a Hotel I highly recommend
Stayed 6 nights in Oct 2017

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTA ATENCION, BUEN SERVICIO INCREIBLE LUGAR
Stayed 4 nights in Jun 2017

10/10 Excellent

desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the area! It was walking distance everything

I always felt safe. Best hotel personnel I've ever encountered. Super friendly, trustworthy and amicable people. I couldn't have picked a better place for our family to stay!
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

Nice Hotel but not the surrounding. Nice people and service.

4/10 Poor

JUAN DIEGO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Decepcionante

Elegi el hotel al ver las fotos, pero me decepciono puesto que se trata de una casa habilitada para hotel, eso si, bellamente decorada con un estilo kicht, no me dieron la habitación que contrate, en su lugar me asignaron una habitación en la terraza ubicada en la azotea, con una muy bonita vista pero sin ventilación, el aire acondicionado goteo toda la noche sobre mi cabeza y la habitación termino inundada. Al día siguiente me ofrecieron cambiar de habitación a una de mayor tamaño pero no la tome. Aclaro que la atención del personal fue excelente, tanto Georgina como Avaro se esforzaron al máximo para hacernos sentir bien, pero optamos por buscar un hotel en mejor zona, ya que lo alrededores están muy descuidados y mejores condiciones de habitación, lo cual fue fácil dada la gran oferta de habitaciones centicas y de buen tamaño

10/10 Excellent

paul, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

I have been travling around south america now for the last 2 months, and have been in colombia for the last month, i arrived in cartegena to see what all the fuss was about this place, (and WOW what a place). I prebooked this hotel before i arrived in cartegena, and on my way to the hotel the taxi driver tried to convince me to go to another hotel (same old story with taxi drivers around the world dont trust them) and rightly so because this hotel stands out, after 2 months of travling this hotel and srounding area is simply stunning, the area the people and especially the hotel staff have been soooo accommodating above and beyond my high expectations i cannot recommend this hotel and srounding area enough, Im absolutely in love with this place. Getsemani is very close to la torre de el reloj, castillo san felipe, and there is a plaza full of tourist which is a really nice place, and there is a famous salsa bar called la Habana, this is a trendy and buzzing place full of life if youre looking for a in the moment happening place bubbling with top bars and resturants with special people and a safe environment this is the place for you. after a good night out what other way too chill out than to sit in this hotels roof top jacuzzi and watch the sunset over this stunning place.

8/10 Good

gwen&vincent, palaiseau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

une très jolie vue

Un bon sejour passé à la hôtel les plus les chambres au dernier étage ont une vue magnifique sur la lagune et le castillo + un jacuzzi exterieur joli hotel etj olies chambres grandes personnel à l écoute et nous ayant aide pour toutes les demarches bon petits déjeuners les moins petits déjeuner lents chambres un peu sonores hôtel récent paraissant parfois hésitant sur l organisation