When we first arrived, we did not have the correct code for the door at the condo. However, Corey answered me right away and gave me the correct code. There were some issues when we got there: no parking permit, food left in the microwave, hole in the comforter, no extra toilet paper or paper towels. However, Corey made sure to get us a parking permit, a new comforter, more toilet paper & paper towels as quickly as possible, even though he lived an hour away from the property. Corey was very responsive and made sure we had a great, comfortable stay!