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Quay Apartments Clarence House

3.5 star property

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Located close to Friars Walk Newport and Newport Docks, Quay Apartments Clarence House provides laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Living room | Smart TV

Premium Apartment, 2 Bedrooms

Highlights

Heating
Kitchenette
Dishwasher
Smart TV
Clothes dryer
Down duvet
Blackout drapes/curtains
2 bedrooms
  • River view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom | In-room dining

Premium Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Kitchenette
Dishwasher
Smart TV
Clothes dryer
Down duvet
Blackout drapes/curtains
Separate bedroom
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One-Bedroom Apartment

  • Sleeps 2

Premium Apartment, 2 Bedrooms

  • Sleeps 4

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About the neighborhood

St Julians, a neighborhood in Newport, is home to Quay Apartments Clarence House. Newport Docks and Tredegar House are notable landmarks, and the area's natural beauty can be seen at Newport Wetlands. Friars Walk Newport and University of Wales-Newport are two other places to visit that come recommended. Visit our Newport travel guide
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Map
NP19 7AA, Wales, Newport, Clarence Place

What's nearby

  • Riverfront Theatre and Arts Centre
    6 min walk - 0.6 km
  • Rodney Parade
    6 min walk - 0.6 km
  • Friars Walk Newport
    8 min walk - 0.7 km
  • Newport Cathedral
    13 min walk - 1.2 km
  • Belle Vue Park
    16 min walk - 1.4 km

Getting around

  • Newport (XNE-Newport Train Station)
    10 min walk
  • Bristol International Airport (BRS)
    54 min drive

Restaurants

  • Ye Olde Murenger
    6 min walk
  • The Potters
    7 min walk
  • Carpenters Arms
    6 min walk
  • The Riverfront
    5 min walk
  • Riverside Tavern
    1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Quay Apartments Clarence House

Along with self parking, this smoke-free apartment building has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in and express check-out. Each apartment features free WiFi and a kitchenette with an oven, a stovetop, and a dishwasher. Added amenities include a Smart TV, an electric kettle, and a down comforter. Weekly housekeeping is available.
Quay Apartments Clarence House offers 14 accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. Accommodations at this 3.5-star apartment have kitchenettes with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 8 per day; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Crib: GBP 25 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board
  • Luggage storage
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for GBP 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: GBP 8 per day (in/out privileges)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Quay Apartments Clarence House Apartment Newport
Quay Apartments Clarence House Apartment
Quay Apartments Clarence House Newport
Quay s Clarence House port
Wales
Quay Apartments Clarence House Newport
Quay Apartments Clarence House Apartment
Quay Apartments Clarence House Apartment Newport

Frequently asked questions

Is Quay Apartments Clarence House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 8 per day.

What time is check-in at Quay Apartments Clarence House?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 10 (subject to availability). Late check-in is available from 11:00 PM– 12:30 AM for a fee of GBP 25.

What time is check-out at Quay Apartments Clarence House?

Check-out is at 11 AM. Late check-out is available for GBP 15 (subject to availability).

Where is Quay Apartments Clarence House located?

Located in St Julians, this apartment building is 0.5 mi (0.8 km) from Friars Walk Newport and within 3 mi (5 km) of Newport Docks and University of Wales-Newport. Tredegar House and Newport Wetlands are also within 6 mi (10 km). Newport (XNE-Newport Train Station) is 10 minutes by foot and Newport Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quay Apartments Clarence House Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 80 out of 145 reviews
Rating 8 - Good. 37 out of 145 reviews
Rating 6 - Okay. 12 out of 145 reviews
Rating 4 - Poor. 8 out of 145 reviews
Rating 2 - Terrible. 8 out of 145 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Friendly, simple check -in. Easy parking in multistory just behind which can be added to the room. Great TV, good shower and comfy bed. Roomy flat with good equipment level in the kitchen. Some welcome gifts too (tea, coffee, sugar, washing up liquid and tea towels) which were very welcome. Mini supermarket located just below too.
Stayed 2 nights in Oct 2025

8/10 Good

Denis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent two bed apartment, clean, modern and great value. Lovely staff and easy parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Curtis

Liked: Cleanliness, room comfort, communication
My stay was fantastic, close to where I needed to go, the staff was friendly and helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Secure, nice location, friendly reception staff, clean
Stayed 1 night in May 2024

10/10 Excellent

Elliot

Liked: Cleanliness, room comfort, communication
Amazing stay! Very easy to get to and an easy check in check out process. Lovely and clean and with a nice view! Had a good night stay 😁
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Inside the apartment the couch was very old. Bed was good and kitchen was OK. It was clean but the area it is in.... not very good. There are two stored very close by where food can be pirchased.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yee fun

Liked: Cleanliness, room comfort, communication
Staff was kind and helpful. Spacing and enough kitchen facilities for cooking.
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, tidy, good location for walking to local restaurants. Convenient parking, ideal for a 1 night stay only criticism pillows too firm for our liking
Stayed 1 night in Jul 2024

10/10 Excellent

hossein

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! They're so helpful, kind, and friendly. They gave us a 2-bed room which were very clean without any issue. Everything was awesome! Wow! Thanks for such a great service and made our new year sweet!
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, room comfort, communication

Very clean

When arriving there was a car park available £5 for the night - was just around the corner Wasn’t expecting the space to be so well presented Great to have a kitchen Good location Easy walking distance to restaurants and shopping centre Reasonable price for the area
Stayed 1 night in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large rooms and beds, convenient location and quiet. Good kitchen area with excellent range of accessories. Minor critism re:condition of pots/pans.
Stayed 2 nights in Jun 2024

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is excellent and very safe in the building but the car park is very shady with druggies in the corners.
Stayed 2 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Quay apartments are very good once inside. Well presented equipped, warm with a great TV, bed and shower. There's a couple of handy shops adjacent to the building which is very convenient. Initially finding the property and parking was tricky as no obvious signage. I initially parked my car in an adjacent street and used google maps to walk to the entrance (which is shared with another business). Once fond staff were very helpful and friendly. Parking is in a multi storey around the back of the property about 150m walk, so not too bad. Overall a good place to stay if the town centre location suits.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort, communication

Newport

Easy to reach from Station and easy check in. Apartment very good, clean and spacious with everything needed. Only thing I didn't like was two single beds masquerading as a double. As only one night I managed. Great views and everything I wanted
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, communication
Property was clean and reasonable. No key for front door so left waiting outside for night porter to return from toilet
Stayed 4 nights in Nov 2023

8/10 Good

James

Liked: Cleanliness, communication

Happy Days

Great little apartments. Only minor gripe was ventilation. Windows can't open so had to use the a/c which was a little noisy. Superb facilities tho and having a little kitchen was awesome.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort, communication

Better than i was expecting

The accommodation is on the upper floors of office type block, i stayed on the 9th floor. The room was spotless, furnished to a high standard and kitchen well stocked with cutlery, plates etc. Will definitely stay again when working here. The car attached to the building is ok and only £5 per night. There were a couple of odd folk around but they were no bother.
Stayed 1 night in Dec 2023

2/10 Terrible

Marianne

Liked: Cleanliness, room comfort
Disliked: Communication

Great apartment shame about check in and parking.

Great apartment but hard to find and unfortunately poor lady on the front desk couldnt speak enpugh English to understand what I was saying. Miscommunication from then on. Need a bigger sign and prior warning the car park shutter is closed untill you ring to say you are there. Checking in should be easy not time consuming. Apartment is super clean and its a real shame the checkin was so poor. Would give 5 stars if this was improved.
Stayed 1 night in Jul 2024

8/10 Good

Hang

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was spacious for our needs. It was worth the money, comfortable and had everything needed for a family of 4 to stay. The only thing is that the parking garage is completely unkempt. The windows to the place are dirty. It’s a high rise so understood that the window cleaners don’t come by too often but what would have been a beautiful view was tainted. Location is pretty good because you’ll be close to convenient stores and a bridge walk away from the restaurants and bars. There’s the river bank, which is not too flattering but the city has plenty of paved walkways along the river that is pretty nice. Overall a decent stay. The woman who works for the company was super nice, responsive and helpful. She let me borrow an iPhone charger!
Stayed 2 nights in Apr 2024

8/10 Good

james

Liked: Cleanliness, room comfort, communication

One night stay, better than having a hotel.

Initial room had to be changed due to a previous visitor breaking rules and smoking in room (awful - not Quay's fault), they sorted the change quickly and my eventual apartment was nice, very clean and we'll set out. Views over Newport from the 9th floor. Unfortunately due to the height windows don't open to regulate temperature of space. Bed was ok, but rather than being a double mattress it was 2 singles and a marked separation between the 2. Soaps, tea and coffee provided which was very good. Shower if powerful, always a plus. 11am checkout was good and parking availability in the multistorey under the building is great, especially at only £5 for 24 hours. Paid for at reception - just park and go into the building.
Clean and equipped apartment
View of the building
Just over the bridge
View from the room
Stayed 1 night in Mar 2024

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jul 2025

2/10 Terrible

Christopher

Liked: Communication
Disliked: Cleanliness, room comfort

Disgusting

Booked this for a colleague who had to leave the apartment due to its cleanliness. Broken taps, unsafe area. Avoid!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort, communication
Great location, quiet, well equipped bed super comfy.
Stayed 2 nights in Jul 2023

10/10 Excellent

jennifer

Liked: Cleanliness, room comfort, communication

Great accommodation stayed several times

stayed for a chill out night, love the apartments
Stayed 1 night in May 2024

8/10 Good

Nazrul

Liked: Cleanliness, property conditions & facilities, communication
Okay
Stayed 2 nights in Aug 2025