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オーシャンズ エッジ リゾートの口コミ

4 out of 5
オーシャンズ エッジ リゾート
Inihawan Brgy. Lanas, San Jose, Carabao Island, Romblon

口コミ

9.0

とても素晴らしい

評価 10 - 13 件の口コミ中 9 件が非常に良い" "
評価 8 - 13 件の口コミ中 2 件が良い" "
評価 6 - 13 件の口コミ中 1 件が普通" "
評価 4 - 13 件の口コミ中 1 件が不満" "
評価 2 - 13 件の口コミ中 0 件が非常に不満" "

9.0/10

清潔度

8.6/10

スタッフとサービス

6.8/10

設備とサービス

8.6/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

10/10 (非常に良い)

MIN KYUNG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed at this resort for 4 nights as honeymoon and had amazing experiences, the staffs were very friendly , good hospitality, and most of all outstanding ocean view from the hotel! We’ll definitely come back for the holiday!
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Steven

2023 年 10 月に 1 泊滞在

8/10 (良い)

Richy Jack

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Okay the rooms are great a nice poolnixe friendly staff but food and drinks are limited no wine etc and food could be much better and many items not available. Beach area could be tidter. I would go again for the location and rooms
2023 年 10 月に 2 泊滞在
Davidからの返信 (投稿日 : 2023 年 10 月 14 日)
Thank you for the review and our apologies if your stay did not meet fully with your expectations. This is our low season with very low occupancy, which is reflected in the room rate, However, your comments regarding food items not available and need improvement are noted and will be passed on to the staff. I hope we have the opportunity to accommodate your again sometime in the future.

10/10 (非常に良い)

Stephen

2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

David

2023 年 2 月に 4 泊滞在

4/10 (不満)

JULIANA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Could be much better, but not.
Unfortunately very disappointing. Expect the view from the Mountain Villa room. The room itself is good, but have to be improved dramatically. Shower is terrible, no water pressure and it is quite disgusting as it is shower curtain. Super difficult to arrive, no private transfers from Caticlan or Boracay. Public boat available only, plus tips we had pay for luggages helpers. It says 1h from Caticlan but it takes at least 1h20min, and the sea is super rough. If rains, there was not much do to. Restaurant, breakfast is really very low level. No food options nor drinks. No beach sun-beds or service is provided. Staff is lovely but not trained or prepare for tourism.
2023 年 1 月に 3 泊滞在

10/10 (非常に良い)

Caren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The resort is in a beautiful location, overlooking the sea. The island is quiet and peaceful, ensuring total relaxation. The staff were friendly, professional and helpful. An authentic island experience!
2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely wonderful place for a peaceful relaxing time!!
2020 年 2 月に 3 泊滞在

10/10 (非常に良い)

G

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luxury on the edge of the world.
Carabao island feels like being situated on the edge of the world and what's more appropriate then staying in the Ocean's Edge hotel - a piece of luxury surrounded by nature. The hotel boat picked us up from Caticlan airport (get a Motorized tricycles from the airport to SE hotel which is the meeting point). The boat trip is an hour from there to Carabao island. They have two pickup slots 10:30am and 2:30pm. We stayed in the hotel just after the typhoon (december 2019) when all the comms and internet were down. The staff was very helpful and made sure to overcome all the complexities we had after the nature disaster e.g. the electricity was on and off, no communication with the rest of the world. There is not much around the hotel but the staff is very accommodating and if you request to go to town they can drive you there on demand so you don't feel trapped in the resort. The small beach below the hotel is great for chilling out or for snorkeling. Also you can arrange a dive or a snorkelling trip with the Vibrations Dive Center which is located on the beach. Guillaume and Manu are so passionate about what they do and they have lots of stories about the oceans and its creatures to share. Highly recommended! The only comment about the service is that the restaurant staff are very slow, however, during our 5 days stay we have noticed the gradual improvement. The menu of the restaurant is vast and should be chopped in order to speed up the process.
2019 年 12 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
There are a lot of good things about Oceans Edge, the staff is wonderful; every person we came in contact with greeted us with a smile and was eager to help us. Big rooms with comfortable beds. There is free filtered water provided and the staff will happily refill your bottle whenever you’d like. The views of the ocean are great and the resort itself is very new. Unfortunately it feels a bit too new and possibly unfinished. There are a lot of details that are missing. There is no WiFi in the rooms, you have to go to the lobby to use it, and it’s a remote resort so we had no phone signal either. for 2 of the days the WiFi wasn’t working at all which was frustrating. Our first room felt unfinished, the shower clearly had holes in the floor where a full enclosure should have been but there was only one small divider so when you showered the entire bathroom flooded! We had a problem with ants in the room and after the second night of killing dozens of them we gave up and asked for a new room. Again the staff was very helpful, they sent someone to help with the problem the first night and then moved our room without issue. There is nothing around the resort for miles which is fine but they only have one option as a restaurant and it’s grossly overpriced for the Philippines. The food is ok but limited options and it’s the only place to eat! I think in a year or two this will be a great place to stay but until it’s completely finished and the flaws ironed out I’d probably avoid it
2019 年 8 月に 4 泊滞在
Bryanからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, Warm Greetings! We regret to hear about your experience on your stay with us. We have take note of your points of concern and rest assured this will be discussed to the higher management to take a look on the things that our Resort and Services should improve. We greatly appreciate your review and we still look forward to welcome you here again at Oceans Edge Resort Best Regards BRYAN MANGALAO Revenue and Reservations Manager

10/10 (非常に良い)

YURI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
천국입니다.
나만 알고 싶은 리조트... 아직 많이 알려지지 않아서 거의 빌린거나 다름 없습니다. 다만 칼리보로 온다면 섬으로 가고 오는 길이 매우 힘듭니다. 그것만 감수할 수 있다면 천국을 보시게 될거에요. 4인 가족인데 투어도 가이드도 호텔에서 붙여주고 아주 편했어요. 고급스럽고 깨끗하고 조용하며 편한 리조트를 원한다면 가보세요. 밤수영 제한없고 아침에 가보면 낙엽 하나없이 깨끗해요. 한국인 중국인 1도 없고 필리핀 고위층 유럽 사람들만 아는 곳입니다. 보라카이 갈 바에는 천배 더 낫습니다.
2019 年 7 月に 2 泊滞在
Bryanからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Yuri Bae, Warm Greetings from Oceans Edge Resort! We are glad to hear that you have enjoyed your stay with us and we look forward in welcoming you here again on your next trip. Best Regards BRYAN MANGALAO Revenue and Reservation Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
facility was very good, ambiance was cool... everything was ok except that there was no water supply on our day of check out.
2019 年 4 月に 1 泊滞在