2/10 Terrible
Megan B.
Jan 17, 2019
Falsely advertised
Our stay at this property was from December 22-January 5 with our 2 children (2 and 9). We were so looking forward to a nice warm stay for our holidays. To say our children were excited about swimming in the pool would be an understatement. Upon arrival the pool and hot tub were freezing. I called the property manager to ask how to turn on the heat, he directed me to the “book of instructions” for the hot tub but said the pool “heater” runs off the sun and he suggested waiting a few days for it to warm up. Our children were devastated, we didn’t rent a property with a pool to “wait a few days to get in”. It wasn’t until our 5th day of our visit that our kids lips weren’t blue getting in. In the amenities of this property it says a heated pool and spa...I felt it was falsely advertised. We would have NEVER booked if we knew this pool was solar heated. Another inconvenient issue was you could not turn the air below 75 degrees because the unit might “freeze up” and WE would be charged a fee for someone to come fix their air conditioner. Not my fault their unit is not working properly. Again I would have never booked this house knowing that in advance. We were charged for electricity during our stay, which was a crazy amount, basically our whole deposit. Being that there is no pool heater, the air is controlled I never imagined it could be that high. We we very tentative about turning lights off and turning the hot tub off when not using it. We were also gone several days to the beach, and had 2 boat days. Just seemed crazy. The weather was beautiful, the outside of the home is kept up well but truly that was the only positive of this property. We have stayed in many rental properties and were very surprised at how many “rules” there were and so many things “off limits”. You aren’t allowed to use the garage, there is a bedroom locked and a few closets throughout the house. The beds are EXTREMELY uncomfortable, I really like a firm bed but this was BAD. If you are considering renting this property I would make sure the weather is above 80 degrees if you plan on using the pool.
Megan B.
Stayed 14 nights in Dec 2018















