The property itself was very nice. Unfortunately, when we arrrived late in the evening, the temperature in the house was 91 degrees. We made contact through the emergency number, and were able to move to another rental three houses down. That rental was nice as well, but much less than we were looking for in regard to number of rooms and baths. To me, we made it work but it was quite a step down from what we rented originally. I reached out about the possibility of a reibursement of some sort, but was told the contract stated they could move us to a comparable unit with a reduction of any sort. I didn't feel like arguing the new house was "comparable" (it was not), so I let it go.
Overall, they were very quick to move us to another house, and I do appreciate that. And, while the house itself was very nice, we did come to find out it had issues as well, with the pool. The skimmer did not work, and per the pool maintenance people, they had turned it off due to a large crack. The skimmer that was provided for us to skim the pool had a large hole in it, rendering it unusable. So, while it didn't prevent us from using the pool, it was another inconvenience. It seems to me, while the house itself worked out okay for us, it (they, actually) were not very well maintained.
