4/10 (不満)
Stacy
家族旅行
2024 年 9 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Initially walking in, we were greeted with spider webs. We had to keep pulling them off our faces and out of our hair as we walked through the living room area, bunks and bedroom. They were in between the light/fan pulls, curtains, halls and doorways. Please note, they were not new webs. They were old, hanging and dusty, which tells me they have been there a while and the room just needs a good cleaning. Two receptacles had missing plates, exposing the outlet housing and one in the bathroom that was broken with the bottom missing. We had 4 lights that wouldn't work because the bulbs were burnt. The bathroom tub had no handle to turn the water on/off and the lever to close the tub drain was missing. To use the tub, I had to use a towel to turn the water on and off and I had to makeshift a drain plug/stopper. There were no towel bars on the walls, only holes in the sheet rock where they were. The towel bars, towel ring and screws were under the bathroom sink. There were only a few plastic store hangers I assume were left by previous guest. Before we could cook anything, we had to wash the pots, pans and utensils. They were visually dirty and when you touched them, they were greasy and there were dead flies in the cabinet. The floors throughout the unit were so dirty that the bottoms of our feet were black and the carpet in the bedroom had stuff on the floor and needed to be vacuumed. While walking the grounds, there was trash everywhere. Cans and bottles left in common
Stacy
2024 年 8 月に 2 泊滞在