Thank you so much for the perfect rating, Hayato. We truly appreciate it!

Thank you for the review and feedback I have shared with our management team. We look forward to hosting you again soon!

Hi DanielWe are glad you had a great stay and we met your expectations. we look forward to welcoming you back soon.Regards,

Hi IreneThank you so much for your kind words. We are thrilled to hear that you enjoyed your stay with us. It's great to know that you found our beds comfortable and our rooms clean and cozy. We are glad the Espresso machine added to your relaxation. Our front desk team takes pride in providing a warm and helpful service, and your positive feedback means a lot to us. We look forward to welcoming you back soon.Regards,

Hi StephenThank you for sharing your thoughts and feedback. We are glad you had a wonderful stay and we truly appreciate your recommendation. We look forward to welcoming you back in the future.Regards,

Hi MorganThank you for staying and rating us. We appreciate it.Regards,

thank you for staying with us Riva!

Hi MaribelThank you for staying and rating us. We appreciate it.Regards,

Hi Donalyn Thank you for sharing your thoughts and feedback. We are glad you found our location to be convenient and great value. We look forward to welcoming you back for another wonderful stay.Regards,

Hi MabelWe are glad you enjoyed the views and appreciated our amenities. See you next time.Regards,

I apologize for the cleanliness issues you encountered during your stay. Your feedback is important, and we will address this with our housekeeping team to ensure it doesn’t happen again.Thank you for letting us know.

Hi StephenThank you for staying and rating us. We truly appreciate it.Regards,

Hi JP Thank you for such a perfect rating. We are thrilled you had a wonderful stay with us and terribly sorry for any inconvenience caused by our parking situation.Regards

Hi JayWe are glad to hear you enjoyed your full experience with us. We look forward to welcoming you back soon for another fantastic stay.Regards,

Hi LynetteWe are delighted you had a great experience staying with us and happy to hear that you appreciated our clean rooms and amenities as well as our helpful staff member Jemmy. We look forward to welcoming you back in the future.Regards

Hi DarylThank you for sharing your experience with us. We are thrilled to hear that you had great interaction with our front desk and found our accommodation to be a great value. We look forward to welcoming you back soon for another wonderful stay.

Let us set you up on the higher floor for your next trip! Thank you for reviewing us!

Always feels good to read kind words about us! Thank you so much!

Thank you and see you next time!

Hi AndreaThank you for your wonderful review. It is great to hear that our location was convenient for your stay and our customer service met your expectations. We look forward to welcoming you back for another fantastic stay.Regards,

HI UrsalaWe appreciate you taking the time to share your rating with us. We are sincerely sorry to hear that your experience fell short of expectations. We are always striving to improve, and your input helps us do that. We hope to have the opportunity to better serve you in the future.Regards,

Hi KevinThank you for staying and rating us. We appreciate it.Regards,

Hi Michael Thank you for staying and rating us. We greatly appreciate it.Regards,

HI AlisonThank you for sharing your experience with us. We are delighted to hear you had a wonderful stay. We look forward to welcoming you back in the future.Regards,

Hi TammieThank you for such a great rating. It is wonderful to hear we met your expectations and we certainly look forward to welcoming you back in the future.

Hi KyzllIt is wonderful to hear that you found our location convenient and our check-in/out process seamless and smooth. We look forward to welcoming you back.

Hi CharmaineThank you for sharing your feedback with us. We are delighted to hear our rooms were clean, location was convenient for your stay. We apologize for any disturbance caused by the trains over night. We look forward to welcoming you back for another wonderful stay.Regards,

Hi Susan Thank you for such a perfect rating. We appreciate it .Regards,

Thank you for the perfect rating and feed backs!

Thank you for staying with us Brennan, hope to see you soon!

Hi YuelingThank you for sharing your feedback with us. We apologize that our breakfast options did not meet your expectations. We will take your comments into account and we certainly hope to welcome you back again for a better experience.Regards,

We appreciate your feedback and are disappointed to learn that your stay was not satisfactory. We strive for excellence and regret that we fell short during your visit. We would welcome the opportunity to know what we could've done better.

Lu, thank you for staying and rating us!

Hi Olga Thank you for your kind review. We are thrilled to hear our clean rooms, seamless check-in/ out processes met your expectations. We look forward to welcoming you back soon.Regards,

Hi Vlad Thank you for sharing your thoughts and feedback. We are sorry to hear our breakfast options didn't meet your expectations. We look forward to welcoming you back in the future for a better experience.

Hi ChristinaThank you for staying and rating us. We appreciate it.Regards,

Hi AlexandraWe are delighted to hear that you found everything inside the room to be excellent and clean. On another note we apologize that our breakfast options did not meet your expectations, especially considering your lactose intolerance. We will take your comments into account to offer more inclusive choices for our guests with dietary restrictions. We also regret any inconveniences caused by the tights parking spot, particularly for larger vehicles like trucks. Your satisfaction is important to us, and we will strive to improve in any areas mentioned. We hope to have the opportunity to better accommodate you in the future.Regards,

Thank you for your positive rating and for choosing our hotel for your stay. We're always striving to improve and would love to know what we could do to make your next visit a perfect five-star experience.

Hi ShaunaThank you for your wonderful review. We are thrilled to hear that you found our Lodge clean, new and quiet, making for a great stay. We are glad you are interested in our amenities and we look forward to welcoming you back to enjoy them on your next visit.Regards,

Hi SheldonThank you for your feedback. We are glad to hear you appreciated our updated hotel. We will take your comments about the breakfast into consideration for improvement. We are delighted the price met your expectations and look forward to welcoming you back on your next visit.Regards,

Hi BraedenThank for staying and rating us. We truly appreciate it.Regards,

Hi Brittany,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and accommodating. We look forward to welcoming you back again soon.Regards,

Hi TonyThank you so much for your kind review. We are thrilled to hear that you enjoyed your stay and found our room to be clean and comfortable. We strive to provide a welcoming and pleasant experience for all our guests, and we are glad we could meet your expectations. We hope to welcome you back again soon.Regards,

David, thank you for taking the time to leave us with a perfect review. We hope you get to stay with us again in the near future.

Thank you for the perfect rating! We're delighted you had a great experience at Basecamp Lodge. We look forward to welcoming you back to Canmore again in the future!

Hi KaThank you for staying and rating us . We greatly appreciate it.Regards,

Thank you for your feedback. We're delighted to know that you enjoyed your stay at Basecamp Lodge. We apologize for any inconvenience caused by the construction and snow plows. We appreciate your understanding and hope to welcome you back to Canmore soon!

Thank you for your feedback! We're glad to hear that overall, your experience at Basecamp Lodge was good. We apologize for the inconvenience with the coffee maker. Please know that we have guest services agents available 24 hours a day to assist with any issues or concerns during your stay. If you encounter any difficulties in the future, please don't hesitate to reach out to us for assistance. We appreciate your understanding and hope to welcome you back to Canmore soon!

Thank you for your feedback! We're glad you found Basecamp Lodge to be a convenient location for exploring nearby attractions. We appreciate your stay and hope to welcome you back to Canmore again soon!