This hotel is very unique and peaceful. The staff were very helpful and great to work with. The property itself is amazing with so many pools and hot springs to enjoy. Lovely setting in secluded area that makes you feel like your in a health spa not just a hotel
Georgia
2024 年 10 月に 1 泊滞在
10/10
Pools are lovely!
John
2024 年 8 月に 1 泊滞在
10/10
Elena
2024 年 7 月に 1 泊滞在
8/10
宿泊されたお客様
2024 年 7 月に 2 泊滞在
6/10
Location sicuramente piacevole e consigliata per chi necessita di riposo. Ho trovato poco corretto e poco intelligente se si vuole promuovere l'hotel, che nonostante fosse luglio non era particolarmente affollato, la richiesta di 25euro a persona per rimanere ad usufruire delle piscine dopo il check out (previsto alle 11), quando il check.in non può avvenire prima delle 14. Praticamente si perde mezza giornata di utilizzo e trattandosi di norma di soggiorni brevi, non mi pare ripeto né corretto né accattivante per un cliente che intenda tornare. La cosa più negativa è stata comunque il servizio. A parte un cameriere del ristorante abbastanza spigliato e simpatico, gli altri addetti non mi sono sembrati particolarmente empatici con i clienti in generale ed il servizio non mi è sembrato da quattro stelle. Due esempi per tutti. La frutta terminata durante la colazione non è stata riproposta, nonostante la presenza in sala di molti clienti e ad una persona celiaca non è stato proposto nulla al di là di quanto esposto
Gian Luigi
2024 年 7 月に 2 泊滞在
8/10
Alberto
2024 年 4 月に 1 泊滞在
4/10
Thomas
2023 年 9 月に 1 泊滞在
10/10
The property is the perfect place to relax after a long trip. The grounds are beautiful. The rooms are clean and the personnel were wonderful. Plan to wait a bit for a transfer. It was well worth it. A massage and dinner special for $89 euro per person and enjoy the pools and thermal springs.
Louis
2023 年 9 月に 1 泊滞在
8/10
The grounds are beautiful. The pools were clean and nice. The staff friendly and willing to help.
There is no Uber/Lyft or taxi service. Wish we would have known this as we were relying on the train, the nearest train station is about 15 minutes away by car.
Diana
2023 年 7 月に 9 泊滞在
10/10
Ottimo hotel, parco termale grande e ben tenuto
erica
2023 年 7 月に 1 泊滞在
10/10
Dorothy
2023 年 6 月に 2 泊滞在
8/10
Fint ställe, men är lite slitet i spa området.
Jens
2023 年 5 月に 1 泊滞在
10/10
Posto immerso nel verde in ampi spazi esterni. Personale attento. Da migliorare: più getti idromassaggio per le piscine. Nel complesso tutto bello
CAROLINA
2023 年 5 月に 1 泊滞在
10/10
宿泊されたお客様
2023 年 5 月に 2 泊滞在
4/10
This hotel definitely had the best of its times many years ago. Rooms were clean but no more than standard in a 3 star hotel. SPA area was just a sauna and steam bath with rest room, there were a couple of pools, the ones in door not really clean, the outside ones way too cold (for April) to be called thermal water.
Dennis
2023 年 4 月に 1 泊滞在
8/10
Très bel endroit, personnel avenant et à votre écoute. Par contre les locaux nécessiteraient un rafraichissement...
THIERRY
2022 年 10 月に 1 泊滞在
2/10
Quiet! No electricity, water or wifi. No discount. Deploable breakfast. Empty pools. Lousy staff. Poor customer service. Horrible effort. Complete waste of money! Very disappointed!
John
2022 年 9 月に 2 泊滞在
10/10
Maria
2022 年 9 月に 1 泊滞在
8/10
Andrea
2022 年 9 月に 1 泊滞在
10/10
Il posto è pazzesco!
Tommaso
2022 年 9 月に 1 泊滞在
6/10
This hotel have forgotten how to treat their guest.
The location is nice
Overall the hotel is nice
But it’s staff have forgotten why they exist.
宿泊されたお客様
2022 年 7 月に 2 泊滞在
6/10
We booked one of the deluxe room which was spacious and beautiful. We had a beautiful terrasse which was unusable due to pigeon nest above.
All the windows are protected with a net to avoid bird nesting which give a little bit of a prison effect to the hotel.
Also, the room was not sound proof has we could hear our neighbors at night time, gardening & leaf blowers starting early and the cleaning lady trolley was making noise on the corridor.
The grounds are beautiful and the restaurant was amazing (food, service and wine!)
We did not try the pool / spa.
They used plastic cup for breakfast drink which is cheese for a 4 stars and also not eco friendly.
We had a very friendly welcome. We were tired of our trip and discuss the possibility to extend our stay by an extra night and the staff refused to give us the same rate at the previous night (week day) so the price was up to €175 for our room and we did not think it was worth it.