Hello Siobhan,Thank you for your 5 out of 5 rating, and for choosing Crown Isle for your stay. We are delighted to hear that everything was perfect during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Sincerely,
Hi Mandy,Thanks for the rating, our goal is for you to have an awesome experience while staying here and it appears from your review that you did.It was a pleasure to have you stay with us and we look forward to your return. All the best!
Hello Ashely,Thank you for staying with us and taking a moment to share your review. Our goal is for you to have an awesome experience while staying here and it appears from your review that you did.It was a pleasure to have you stay with us and we look forward to your return.
Hello Anna,Thank you for the 5 out of 5 rating! We are delighted to hear that everything was perfect during your visit and that our team was pleasant and helpful. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. All the best!
10/10 (非常に良い)
Dean、Campbell River
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place. Arguably the nicest condo I have had the pleasure of staying in
Dear Kathy,Thank you for staying with us and taking a moment to rate your visit. It was a pleasure to have you stay with us, and we look forward to welcoming you back during your next visit.Cheers!
10/10 (非常に良い)
Anna Demanins
2024 年 3 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Modern golf resort. Comfortable room in villa. It would be good to prebook taxis the night before if you want to get to ferry or airport.
Hi Anna,Thank you for the 5 out of 5 rating. We highly value your feedback, and one of our commitments is to continuously improve specially on the service part to ensure our guests are always comfortable and have a great experience. As of the moment, we do not have our own shuttle service, though we want to support all other local business in town, we can't be too dependent on them. We are looking to have our own transport service that will surely enhance our guest experience, so stay tune on that!Once again, thank you very much, it was a pleasure to have you stay with us!
10/10 (非常に良い)
Ashley
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
this is a beautiful and i would say luxury yet affordable property i have stayed here multiple times when i travel to this area and will continue to do so
Hello Ashley,Thank you for the amazing 5 out of 5 ratings and for taking the time to share your wonderful review. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.All the best!
Hello Kevin,Thank you for taking the time to rate your stay, and thank you for the 5 out of 5 rating! We are happy to know that you had a great stay, and we are all looking forward to seeing you again soon.All the best.
10/10 (非常に良い)
amanda
カップルで旅行
2024 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very quiet clean area. The rooms were spacious and the bed was amazing. Heated floor in the bathroom was a nice touch. The taps needed to be changed. The coating was worn off. Loved the meals. Room service was quick and pleasant. Walking distance to grocery store.
Hi Amanda,Thank you for the feedback. Our goal is for you to have an awesome experience while staying here and it appears from your review that you did. Regarding the taps, our maintenance team is currently in the market looking for matching taps and showers to upgrade the ones that we have in our suites. We value your feedback, one of our commitments is to continuously improve our service and accommodation to ensure your comfort and great experience.Once again, thank you very much, we are looking forward to welcoming you again soon. All the best.
Hi Kimberley,Big thanks for the 5 out of 5 rating! This is truly a great reward for our hard work and dedication to providing all our dear guests like you with a consistent and excellent experience. It was a pleasure to have you stay with us, we are looking forward to hosting you again soon. All the best!
10/10 (非常に良い)
Denise
出張
2024 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am a regular guest of the Crown Isle. It's one of our favorite places to stay. Always a great experience with wonderful staff, clean rooms. Rooms are stocked with more than expected.
Hello Denise,Wow, thank you for a great review. It is truly rewarding for our team to know the result of our hard work, we appreciate your time sharing this. It is always a pleasure to have you stay with us, we all look forward to welcoming you again soon!Cheers!
10/10 (非常に良い)
Rebecca
出張, グループ旅行
2024 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I always stay at the Crown Isle when we have ferry cancellations. The proximity to the ferry terminal in Comox and the comfortable and beautiful scenery. Make it very appealing. It’s our favourite place to stay.
Hi Rebecca,Thank you for a great feedback. Our goal is to provide you with excellent accommodation and service, and we are glad to know that we have achieved it based on this 5 out of 5 review. Once again, thank you very much, it is always a pleasure to have you stay with us. See you again soon!
10/10 (非常に良い)
August
カップルで旅行
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Same as always beautiful room, everything works, has everything one could ask for, I always get jacuzzi tub in bedroom and isn’t my first time here.
Hi August,Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay overall and appreciate your perfect rating.It was a pleasure to have you stay with us, we hope to see you again soon.Cheers!
Hi Elia,Thank you for sharing your feedback with us. We are delighted to hear that you found our accommodation nice and quiet during your stay. Your kind words and perfect score mean a lot to us.Once again thank you very much, we all look forward to welcoming you again soon.
Hi Maricela,Our goal is for you to have an awesome experience while staying here and it appears from your review that you did, thank you for the 5 out of 5 rating.It was a pleasure to have you stay with us, we look forward to welcoming you again soon.All the best!
10/10 (非常に良い)
Jillian
家族旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We adore this property and try to stay here when we visit comox. Beautiful and clean rooms! So quiet and beautiful!
Hello Jillia,Your 5 out of 5 rating is truly a reward for our efforts, thank you very much for the appreciation and we are so glad that you enjoy your stay.We are looking forward to welcome you back soon!
4/10 (不満)
Tracy
出張
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tiles floors. We heard the man above us all night walking around moving things across tile floor. Extremely rough sleep. Beautiful views -was a bit of a shame to not get a great rest in such a serene location.
Hi Tracy,Thank you for sharing your feedback, and I apologize for the disturbance you have experienced during your stay last January. I have sent you a private message to better assist you with your concern.Thank you very much.
6/10 (普通)
Jay
2024 年 2 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked this hotel and room in particular as a bonus to a remarkable young woman whom does sales for my company. The in room jacuzzi tub could not be used because there wasn’t enough hot water to fill it. Giving time in between to try again and it was an incredible disappointment. No consideration was given when reporting this to the hotel staff either.
Hi Jay,We appreciate your time sharing with us your experience, and I sincerely apologize for the inconvenience due to lack of hot water for the jaccuzi tub. Each of our rooms at Crown Isle is equipped with a 40-gallon tank, if the hot water was continuously running, it might have emptied the tank and needed to wait 30 minutes to 1 hour to replenish. We acknowledge and value your concern, our team is continuously and diligently looking for a long term solution on this matter. Once again, we apologize for the inconvenience, have a great rest of your day.
Hi Diana,Thank you for staying with us and taking a moment to share your review. I apologize for the inconvenience and disturbance during your stay, we are constantly working on improving our accommodations to ensure a more enjoyable experience for our guests. We have a quiet time is between 11pm-7am. We are asking our guests to keep their conversations and music quiet and respectful to other guests as penalties or eviction may be enforced for noise complaints. We encourage you to contact front desk or night security for any disturbances so we can better assist you in your future visit. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Our brand new cottages will be available this spring, and these individual units will provide more privacy and comfort that will surely fit best with your liking.Once again, thank you very much, it was a pleasure to have you stay with us.
Dear Anne,Thank you for your rating. Our goal is for you to have an awesome experience while staying here, feel free to share with us how we can make your stay even more comfortable and excellent on your next visit.It was a pleasure to have you stay with us, all the best to you always.
6/10 (普通)
Chloe
出張
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice property overall - the rooms are a bit tired and the noise transfer is terrible!! Could hear the unit next doors entire conversation and TV blaring both nights on my stay. Definitely need to improve the soundproofing between rooms with a shared door.
Dear Chloe,We appreciate your feedback as it helps us learn how you perceived the quality of your visit, let us know where we are doing well, and where we need to implement change.We have taken note of your comment regarding the rooms and we are constantly working on improving our accommodations to ensure a more enjoyable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. You might have noticed during the time of your visit that we are adding more accommodations, our brand new cottages will be available this spring, and these individual units will provide more privacy and comfort that will surely fit best with your liking.Once again, thank you very much, it was a pleasure to have you stay with us.All the best!
8/10 (良い)
john
カップルで旅行
2024 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely golf course location. Grounds are beautiful
Hi John,Thank you for the kind words, our goal is for you to have an awesome experience while staying here and it appears from your rating that you did.It was a pleasure to have you stay with us and we look forward to your return. All the best!
10/10 (非常に良い)
Cory
出張
2024 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always amazing staff and clean rooms. Love this property
Hi Cory,Thank you for taking the time to provide feedback on your recent stay at Crown Isle. We greatly appreciate your kind words about our team and cleanliness of our rooms. Your satisfaction is our top priority and we are glad that you enjoyed your stay. We all look forward to seeing you again soon!All the best!
Hi James,Thank you for taking the time to rate your stay at Crown Isle. We strive to provide our guests with the best possible experience, and it is wonderful to hear that we have achieved that.It was a pleasure to have you stay with us and we look forward to your return.
Dear Michael,We appreciate you giving us 10 out of 10 rating. We are delighted to hear that you had a pleasant stay and that we were able to meet your expectations. We strive to provide our guests with the best possible experience and it is wonderful to hear that we have achieved that.It was a pleasure to have you stay with us and we look forward to your return.All the best!
Dear Allister,We appreciate your time to leave us your feedback, thank you for the wonderful 5/5 rating, this means a lot for our team, it is always great to know that we have met your expectations. It was a pleasure to have you stay with us, we hope to see you again very soon!
Hi Rod,Thank you for taking the time to rate your stay at Crown Isle. We strive to provide our guests with the best possible experience, and it is wonderful to hear that we have achieved that.It was a pleasure to have you stay with us and we look forward to your return.Happy New Year!
Hi Jennifer,Thank you for staying with us and for sharing your experience. We all wish you the best, and we look forward welcoming you again very soon.Cheers!
Hello Trent,Thank you for the 10/10 rating, it is always a pleasure to know that we have achieved our greatest goal, to provide you with the best experience and excellent service. It was a pleasure to have you stay with us, see you again soon!
10/10 (非常に良い)
Carin
2023 年 12 月 7 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I like everything about the hotel. The staff are very nice and the rooms are great and clean.
Hi Carin,Thank you very much for the lovely comment! Our goal is to provide our dear guests an excellent service and experience, we are so glad that we have achieved that. It was a pleasure to have you stay with us, we all look forward to seeing you again soon.All the best!
8/10 (良い)
patrick
カップルで旅行
2023 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice one bedroom suite, grounds beautifully decorated for Xmas season!
Hello Patrick,We appreciate your time leaving us a feedback. We are happy to know that you find our room nice as well us the Christmas decorations. The whole Crown Isle team worked together to decorate the property this season, everything you saw was a product of hard work, passion and love. We are so glad you enjoyed it. Once again, thank you very much, we all wish you a wonderful holiday season!Sincerely,
Hi Santana,We appreciate your time to leave us a rating, thank you very much for the fantastic 5/5 score! We hope to see you again soon.Have an awesome holidays!
Hello Nicole,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Crown Isle and that you were pleased with the service you received. We strive to provide the best possible experience for our guests and your feedback is a testament to our hard work. Thanks for signing up with Stash, we are all excited to see you more often here at Crown Isle!Cheers!
Hello Chris!Thank you for the 10 out of 10 rating - WOW! Our team strives to provide the best service and experience for all our guests and we are glad that we were able to meet your expectations. Thank you very much for your appreciation, all the best to you!
Hello Lary,Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay at Crown Isle. We strive to provide our guests with the best possible experience and it is wonderful to hear that we have achieved that.We hope to welcome you back soon and thank you again for the high rating, it means a lot to us.Cheers!
Hi Joan,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Crown Isle. We strive to provide our guests with the best possible experience and it is wonderful to hear that we have achieved that.On your next visit, ask us about the STASH HOTEL REWARDS program so you can start earning points on every visit and FREE night stay!We hope to welcome you back soon and thank you again for rating, it means a lot to us.Happy Thanksgiving!
Melodie, thank you very much for the 5 out of 5 rating, it was a great pleasure to have you stay with us. See you again on your next visit.Stay safe always.
10/10 (非常に良い)
Brenda
2023 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We love Crown Isle Resort. Always stay there when visiting the Comox Valley. Its central to bothe Courtenay and Comox. The rooms have always been very clean and comfortable. Staff all have been friendly and helpful. Will be back!
Hello Brenda,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Crown Isle. We strive to provide our guests with the best possible experience and it is wonderful to hear that we have achieved that.We hope to welcome you back soon and thank you again for the high rating and kind words, it means a lot to us.All the best!
Dear Chantel,Thank you for the 10/10 rating! Our goal is for you to have an awesome experience while staying here and it appears from your review that you did.It was a pleasure to have you stay with us and we look forward to your return. All the best.
Hi Christopher,Thank you for the amazing 5 out of 5 rating! We strive to provide our guests with the best possible experience, and it is great to see that we have achieved that based on your kind rating.It was a pleasure to have you stay with us and we look forward to your return.
Dear Sandra,Thank you for the great rating, we are glad that you had a perfect stay.It was a pleasure to have you here, we are all looking forward to seeing you again soon.All the best.
Dear Barbara,Thank you for the 10 out of 10 rating. Our goal is for you to have the best stay, and it shows on your comment that you did. It was a pleasure to have you stay with us, we look forward to welcoming you again soon.All the best.
Hello Karen,What a lovely rating and feedback from you. We are delighted to hear that you had a great stay and thank you for making Crown Isle Resort your home here on the Island. We look forward to welcoming you back soon. All the best.