会議室

ダブルツリー バイ ヒルトン キャンベル - プルーンヤード プラザの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 1003 件の口コミ中 571 件が非常に良い" "
評価 8 - 1003 件の口コミ中 265 件が良い" "
評価 6 - 1003 件の口コミ中 97 件が普通" "
評価 4 - 1003 件の口コミ中 35 件が不満" "
評価 2 - 1003 件の口コミ中 35 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
出張利用_2023.02
出張利用で3回目。今回は4泊。 トイレやシャワーの使い難さ(今回の部屋はタオル掛けが壊れていた)、ドライヤーの袋がどの部屋もかなり汚いこと、清掃がいい加減であること、朝食の質が壊滅的であること、等、ネガティブ要素は満載。それでもここを選んできた理由は徒歩圏に飲食店(夕食利用)がたくさんあること。
2023 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 2 月 24 日)
フィードバックと引き続きのご愛顧に感謝いたします。私たちの客室とサービスの状態があなたの期待を超えていなかったにも関わらず、あなたが私たちと一緒に快適な滞在をしたことをうれしく思います。私たちはあなたの懸念に対処し、私たちのチームの適切なメンバーが前進します.より前向きな体験のために、すぐに再びあなたをホストしたいと思っています。

6/10 (普通)

Atsushi

出張
気になった点 : 清潔度、施設のコンディションと設備
2022 年 8 月に 4 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス
2022 年 6 月に 4 泊滞在

10/10 (非常に良い)

Hideaki

2022 年 6 月に 2 泊滞在

8/10 (良い)

Cali、東京

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
キッチン付きの部屋を予約しました。お部屋も広くてよかったですが、キッチンにフォークがなくて困りました。その他、お皿やお鍋などは揃っていてよかったです。バスタブは古くて蛇口が飛び出た感じでしたが問題なく使えました。電話ローカルコールは無料のホテルが多いのですがこちらは無料じゃないのが残念でした。wifiも無料と書かれてましたが、接続する際に料金が出てきました。
2019 年 11 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 3 泊滞在

10/10 (非常に良い)

Sarah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean. Friendly staff.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Beth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location in the pruneyard
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Beth, we're thrilled you found DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza's location to be convenient. We hope this enriched your stay. We look forward to welcoming you back soon.

10/10 (非常に良い)

Steve、San Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Steve, thank you for choosing and rating the DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're thrilled you had a great stay and hope to welcome you back soon!

8/10 (良い)

Daniela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Daniela, thank you for sharing your review. We're thrilled to hear that you appreciated the location of DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We hope to welcome you back in the near future for another enjoyable stay.

2/10 (非常に不満)

Ernesto

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was rude and didn’t have our room Available. Gave us a different room with no running water.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Ernesto, we're genuinely disappointed to hear about the issues you encountered with room availability and the subsequent inconvenience with the facilities. We strive to deliver seamless service, and we understand that your experience did not meet those expectations. Your insights will be shared with our team members for improvements. We hope you allow us another opportunity to host you and demonstrate our commitment to your comfort.

10/10 (非常に良い)

Alexandra、Santa Rosa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very cleaned and family friendly
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Alexandra, it's great to hear that you found the DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza spotless and suited to family needs. We strive to provide a welcoming environment for all our guests and it sounds like we hit the mark during your visit. We hope to welcome your family back again in the near future!

10/10 (非常に良い)

Ruri

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is friendly would definitely stay here again.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Ruri, it's delightful to hear that your experience at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza was to your satisfaction. We're thrilled that our team members' friendliness was enjoyable and that it has inspired a return visit. We eagerly anticipate your next stay.

10/10 (非常に良い)

Eric

2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Eric, thank you for your positive rating! The team at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza is delighted to know that you enjoyed your stay. We hope to welcome you back soon!

8/10 (良い)

Harvey

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Harvey, thank you for staying at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. It's good to know you had a pleasant experience. We look forward to welcoming you back in the near future.

8/10 (良い)

Fritz

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Fritz, thank you for choosing to stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. It's wonderful to see that your experience was largely positive. If you have any suggestions for improvement in the future, please don't hesitate to share. We believe in constantly enhancing our services based on guest feedback. We hope to have the pleasure of welcoming you again soon.

6/10 (普通)

Elizabeth

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for sharing your feedback, Elizabeth.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

2/10 (非常に不満)

GABRIELA

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
I requested the front desk for 10 minutes extra to check out because I have a little child with autism, I was trying to get him ready to go and they said no. I needed to leave exactly at noon
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 27 日)
Gabriela, it is regrettable to hear about the challenges you faced during your check-out process. Our goal is to provide flexibility whenever necessary, especially for families with special needs. Your feedback allows us to address areas that need attention, and we will discuss this with our team members to ensure we are providing exceptional service. We hope to have the opportunity to better serve you in the future.

10/10 (非常に良い)

Janette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great. Staff, location, quiet. Only negative was the shower water pressure. Would stay there again.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Janette, it's wonderful to hear that your stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza met your expectations on multiple fronts. We're glad that our prime location and serene ambiance contributed positively to your experience. While we regret the minor hitch regarding the water pressure in the shower, rest assured our dedicated team members are always on hand to address such matters promptly. We eagerly anticipate your next visit. Safe travels!

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 19 日)
David, we're thrilled you had a stellar experience during your stay at the DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. Your feedback is greatly valued and we hope to see you again in the near future. Thank you for your high rating!

10/10 (非常に良い)

Joyce

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is in a nice shopping & restaurant center. Downtown Campbell is just a short walk away with a street full of restaurants, wine bar, ice cream shop and more. A wide variety of great food is just a short walk away. Or you can stay near the hotel with nice restaurants in the center & 1 within the hotel with full bar.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
Joyce, it's great to hear that the location of DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza came as an advantage during your stay. Proximity to both local eateries and in-hotel dining options is indeed one of the benefits of choosing our hotel. We hope your adventures around downtown Campbell were enjoyable and we look forward to hosting you again soon.

10/10 (非常に良い)

Barry

グループ旅行
Quiet. Clean. Safe!
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 9 日)
Barry, thank you for your wonderful review! It's great to know that you appreciated the tranquil, spotless and secure ambiance at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We hope to host you again in the future.

10/10 (非常に良い)

Brian

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked everything
2024 年 2 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 6 日)
Brian, it's delightful to know you enjoyed your stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. Your positive feedback is a testament to our commitment to exceptional service. We can't wait to welcome you back for another pleasant experience.

10/10 (非常に良い)

Barry

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 5 日)
Barry, thank you for your compliment. At DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, we always strive to make your stay comfortable and enjoyable. We're glad you had a great stay and we look forward to welcoming you back soon.

10/10 (非常に良い)

Sheri

家族旅行
We booked online and had no idea how it would be but we loved it. We were in room 116 so right outside the office very near the pool and it’s connected to the Pruneyard center full of restaurants and shopping. We will stay here again
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 4 日)
Sheri, it's fantastic to hear that you enjoyed your stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're thrilled you found the proximity to the pool and Pruneyard center to be convenient. We certainly look forward to welcoming you back in the future. Safe travels.

8/10 (良い)

Janet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 28 日)
Janet, thank you for taking the time to rate DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza with a high score. We are pleased to know you had a satisfying experience. Whenever you're in the area, we would be delighted to have you stay with us again. Safe travels!

10/10 (非常に良い)

Bonnie

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Spotlessly clean and very comfortable room. On site dining but many options within easy walking distance. Excellent location, lots to do in the area. Highly recommend.
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 26 日)
Bonnie, we are thrilled to hear your positive feedback about the DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. It's great to know you found our location convenient, with an array of dining options close by. We appreciate your recommendation and look forward to welcoming you back for another pleasant stay.

10/10 (非常に良い)

Barry

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent spot. I will return.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 23 日)
Barry, it's wonderful to hear you enjoyed your stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're thrilled you found our location excellent and we eagerly anticipate your return. Safe travels until then!

10/10 (非常に良い)

Poh Koon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Poh, thank you for leaving us a amazing rating! We look forward to seeing you again soon so we can share another exceptional experience with you at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza!

10/10 (非常に良い)

Brian James

カップルで旅行
良かった点 : 設備とサービス
Great service. Pretty hotel. Great location could walk to many restaurants in the area. Only downside was that we could hear everything our upstairs neighbor was doing. Thin walls.
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Brian, thank you for your insightful review about your stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're thrilled to learn you enjoyed our service and ideal location close to several eateries. Acknowledging your feedback about the noise, we're committed to improving our guests' comfort and will take your remarks into careful consideration. We look forward to offering you an even more exceptional experience in the future.

8/10 (良い)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Better if someone helped with the luggage carts when you arrive with kids.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Jennifer, thank you for sharing your experience with us. At DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, we always aim to offer attentive support for our guests with families, and we appreciate your suggestion regarding handling luggage. We'll certainly look into ways we can enhance this aspect for our future guests. We hope you and your family will visit us again soon.

10/10 (非常に良い)

jason

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Staff were super friendly and supportive.
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Jason, it's wonderful to hear your praise for DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We value your compliment toward our supportive and welcoming team members. We're excited to welcome you back for another great experience in the future.

8/10 (良い)

Richard

2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for the 4/5 rating, Richard!We are excited to see that you had an enjoyable experience at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 (非常に良い)

Erin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have stayed at this property several times over the past few years and have not been disappointed!
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 5 日)
Erin, thank you for your loyalty to DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza over the years! We're thrilled to know that each of your stays has consistently met your expectations. Your continued patronage is highly valued and we can't wait to provide you with many more memorable experiences in the future.

6/10 (普通)

WK

出張, 家族旅行
Only the check-in night(1/25), the front desk lady is very nice to us and the next day (1/26) morning front desk lady is very friendly. 1 night shift lady was very rude to customers.
2024 年 1 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 4 日)
It's wonderful to hear the positive comments about our front desk team's friendliness on your arrival day and the day after. However, it is regrettable that the service from one of our night shift colleagues did not meet your expectations. We continue to work on our customer service skills to ensure every guest has a pleasant stay.

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 3 日)
Thank you for sharing, Kathy!At DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 (非常に良い)

Ali

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 1 日)
Ali, thank you for your kind words! We're thrilled to hear you enjoyed your experience at the DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. Stay with us again soon, we would love to share our hospitality with you once more.

6/10 (普通)

宿泊されたお客様

Losing charm...
only person with a smile everyday was the overnight clerk at the front desk. (jan 22-29)
2024 年 1 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
The team appreciates your feedback. It's great to hear that our night colleague had such a positive impact on your stay. We're continuously working on creating warm, memorable experiences for every single guest and observations like yours guide improvements and highlight our stars. Thank you for sharing. We hope you choose us again on your next visit.

10/10 (非常に良い)

Adrienne

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
Adrienne, thank you for choosing DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're delighted you had a stellar experience with us. We appreciate your support and look forward to hosting your next visit.

8/10 (良い)

chun

良かった点 : 清潔度、施設のコンディションと設備
A good one in the area.
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 31 日)
Chun, we're pleased to hear that you had an enjoyable stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. Your positive feedback reinforces our commitment to providing exceptional guest experiences. We look forward to welcoming you back on your next visit.

10/10 (非常に良い)

James

2024 年 1 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
James, it's great to learn you enjoyed your stay with us at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're thrilled to have met your expectations and would love to host you again. Our team members are committed to ensuring our guests' experience is simply memorable. We look forward to your return.

10/10 (非常に良い)

Edward

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place and area
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 27 日)
Edward, it's wonderful to hear that you had such a positive experience at the DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. Thank you for appreciating our fabulous location. We look forward to welcoming you back in the future.

2/10 (非常に不満)

dina

良かった点 : 清潔度、施設のコンディションと設備
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 27 日)
We appreciate your feedback, Dina.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the second time I have stayed at this hotel. Lots to do in the Pruneyard shopping center that is right behind the hotel. Shopping and dining options available in a nice clean walkable location. Hotel staff are super friendly and helpful. Rooms are super clean as well. I don't really have anything bad to say, except for the breakfast buffet. I did not try any of the menu items, but i thought $21 was a bit pricey for what you received on the buffet. Equal to a buffet I would get at Hampton Inn for free.
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 26 日)
Michael, it's great to hear that your second stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza was enjoyable. We're thrilled you appreciated the convenient location and found our team members to be friendly and helpful. We're proud of our commitment to cleanliness as well. In terms of the breakfast buffet, we understand your comments about pricing and we value your feedback, as we continually strive to deliver a satisfactory dining experience. Looking forward to welcoming you back for a third stay!

8/10 (良い)

Michaela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 25 日)
Michaela, thank you for your rating of the DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We appreciate your time and feedback. Your support is invaluable to us and we're looking forward to welcoming you back on your next visit.

2/10 (非常に不満)

Jason Tina

The Doubletree was clean and accommodating considering Expedia did not contact the hotel to rebook our room after I had changed dates
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 24 日)
Jason, it's regrettable to hear about the inconvenience you faced due to the miscommunication regarding your booking change. We're glad you found the DoubleTree by Hilton Hotel Campbell-Pruneyard Plaza clean and accommodating despite these challenges. For any future visits, we strongly advise contacting us directly after making any modifications to your reservation to prevent such occurrences. Your comfort and satisfaction remain our priority. Thank you for your understanding and we hope to be able to welcome you back in the future.

10/10 (非常に良い)

Donald

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place was by everything we needed and close to the event we were going to.
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 22 日)
Donald, it sounds like DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza's convenient location greatly enhanced your visit. We're thrilled to hear that you found our hotel to be within easy reach of your event and other amenities. Thank you for your review. We're eager to welcome you back for another enjoyable stay!

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your perfect score! At DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, we're hence delighted to know that you had an excellent experience. We hope to see you soon for another memorable visit.

10/10 (非常に良い)

Emily

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 4 日)
Thanks for the fantastic rating, Emily!It's outstanding we could exceed your expectations during your stay at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. We're all looking forward to your next stay with us.

8/10 (良い)

Chris

カップルで旅行
気になった点 : スタッフとサービス
Great shopping and entertainment options within walking distance. The rooms, although clean, had an institutional and basic vibe to them.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 14 日)
Chris, we're thrilled to hear that you appreciated the access to shopping and entertainment near our DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza. As for our rooms, we continue to strive for an inviting atmosphere, and your feedback is beneficial in guiding that process. Thank you for choosing to stay with us - we hope to host you again soon.