Dear Mr Joseph, Greetings from The Empyrean Cam Ranh Beach Resort. Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
Dear Mr/Mrs Le,Greetings from The Empyrean Cam Ranh Beach Resort!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
Dear Valued Guest, Greetings from The Empyrean Cam Ranh Beach Resort.Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon. Best Regards,
4/10 (不満)
Sejin
2023 年 12 月 31 日
Sejin
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Valued Guest,Greetings from The Empyrean Cam Ranh Beach Resort!Thank you for choosing The Empyrean Cam Ranh Beach Resort for your stay during your vacation. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Cam Ranh Beach Resort and bring you a memorable stay for the right reasons.Best Regards,
Dear Valued Guest,Greetings from The Empyrean Cam Ranh Beach Resort.Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
10/10 (非常に良い)
Minho
2023 年 12 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
기대 안하고 공한 근처 호텔 잡았는데
깨끗하고 널직하고 좋으네요
Minho
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Valued Guest,Greetings from The Empyrean Cam Ranh Beach Resort!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
8/10 (良い)
Charles
家族旅行
2023 年 12 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Charles
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Valued Guest,Greetings from The Empyrean Cam Ranh Beach Resort!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
4/10 (不満)
Junghoon
2023 年 11 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Junghoon
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Valued Guest,Greetings from The Empyrean Cam Ranh Beach Resort!Thank you for choosing The Empyrean Cam Ranh Beach Resort for your stay during your vacation. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Cam Ranh Beach Resort and bring you a memorable stay for the right reasons.Best Regards,
10/10 (非常に良い)
Dung
家族旅行
2023 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service friendly staff
Dung
2023 年 11 月に 3 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,The Arena Cam Ranh
10/10 (非常に良い)
INSUN
家族旅行
2023 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
INSUN
2023 年 10 月に 1 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
4/10 (不満)
David
2023 年 10 月 5 日
David
2023 年 10 月に 1 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
8/10 (良い)
HONGYUN
2023 年 10 月 1 日
HONGYUN
2023 年 9 月に 1 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
8/10 (良い)
Thinh
2023 年 9 月 19 日
Thinh
2023 年 9 月に 1 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
4/10 (不満)
NGUYEN MINH
2023 年 9 月 11 日
NGUYEN MINH
2023 年 9 月に 3 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for choosing The Arena Cam Ranh for your stay during your vacation. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Arena Cam Ranh and bring you a memorable stay for the right reasons.Best Regards,
10/10 (非常に良い)
SOORAK
2023 年 9 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
SOORAK
2023 年 8 月に 1 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
10/10 (非常に良い)
Weonki
家族旅行
2023 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
가족들과 행복한 시간을 보내고 왔습니다.
Weonki
2023 年 8 月に 1 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh.Thank you for the the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,
6/10 (普通)
YongJun
2023 年 8 月 19 日
YongJun
2023 年 8 月に 1 泊滞在
The Arena Cam Ranhからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Valued Guest,Greetings from The Arena Cam Ranh!Thank you for the the amazing review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,