When I arrived there was no key for my room. I had to call the manager who came to reception. She was sure I hadn't booked in even after I showed her my booking confirmation. She was under the impression I had made a mistake. At some point she must have found my booking email because she eventually gave me my key but I received no apologies for the mix up or inconvenience.
Sarah
2020 年 8 月に 1 泊滞在
10/10 (非常に良い)
Denise
2020 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Denise
2020 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 1 月 5 日
良かった点 : 施設のコンディションと設備
We stayed here as a family of 5 over the new year period. Despite the car park being full (so I’m assuming lots of guests) the restaurant was closed for dinner most nights. The place feels a little understaffed. The reception desk was constantly unattended and the paths and pool need a good clean.
That said, the kids loved the pool and playground and the apartment was nice and spacious.