外観

パラッツォ ティルソ カリアリ M ギャラリーの口コミ

5 out of 5

口コミ

9.6

最高に素晴らしい

評価 10 - 32 件の口コミ中 26 件が非常に良い" "
評価 8 - 32 件の口コミ中 4 件が良い" "
評価 6 - 32 件の口コミ中 2 件が普通" "
評価 4 - 32 件の口コミ中 0 件が不満" "
評価 2 - 32 件の口コミ中 0 件が非常に不満" "

10/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.8/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

YUKO

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
スタッフも優しいし、お部屋も完璧でした。朝ごはんも、最高でした。
2024 年 3 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Mr. Kashihashi,We would like to thank you for the appreciation expressed following your stay at Palazzo Tirso Cagliari MGallery.Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service.Looking forward to welcoming you again, we send you our warmest regards.Guest Relations Manager

10/10 (非常に良い)

Natsuko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
フロントが親切だった。 飛行機の時間で朝食が間に合わないと相談したら、通常より早い時間にランチボックスで用意してくれた。
2023 年 10 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Mr. Natsuko,we very much appreciate your comments regarding your stay at the Palazzo Tirso Cagliari MGallery. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Relations Manager

10/10 (非常に良い)

paul、Princeton

カップルで旅行
A first rate experience. The staff couldn’t have been more warm and welcoming.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Michele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Gerardo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Il personale disponibile gentile la struttura i servizi....
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sara

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast in the morning was (to me, as a pastry addict) unparalleled, and the staff were able to accommodate every coffee order/request and even recommended some drinks I’d never tried before (ever had ginseng in a coffee? Not me!) Otherwise, beautiful property, centrally located, and they gave us beach towels in the cutest tote bag on the days we went swimming. Would return, would recommend!
2024 年 3 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Mrs Kim,We would like to thank you for your suggestions and for the appreciation you expressed following your stay at Palazzo Tirso Cagliari MGallery. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for the entire team who works day after day to offer an impeccable service. Looking forward to welcoming you again, we send you our warmest regards.

10/10 (非常に良い)

Pietro

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Grazie!!!
La gentilezza e disponibilità del personale è la cosa che più mi ha colpito. È d’obbligo e scontato in un 5 stelle, ma il sorriso si riconosce quando è forzato! Il resto è nella norma di un 5⭐️, ma i sorrisi, quelli, ti fanno sentire come a casa anche solo per una notte…!!!
2024 年 2 月に 1 泊滞在
Responsabile Relazioni Clienti からの返信 (投稿日 : 2024 年 2 月 26 日)
Caro Signor Trentini,ci teniamo a ringraziarla innanzitutto per aver voluto dedicare del tempo per lasciare la sua bellissima recensione sull'esperienza vissuta a Palazzo Tirso Cagliari MGallery.È un vero piacere per tutto il nostro staff venire a conoscenza che sia stato tutto di suo gradimento e che il soggiorno sia stato piacevole. Speriamo di rivederla presto e le porgiamo i nostri cordiali saluti

10/10 (非常に良い)

Pablo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Guest Relations Manager からの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Guest,we very much appreciate your comments regarding your stay at the Palazzo Tirso Cagliari MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Matthias

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
FABELHAFT
Top - gut gelegen - freundliches, hilfbereites Personal - nächstes Mal wieder!
2024 年 2 月に 6 泊滞在
GUEST RELATIONS MANAGERからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,thank you so much to share with us your wonderful review about your stay experience at Palazzo Tirso Cagliari MGallery.We hope to see you very soon and we send you our best regards.Sincerly

6/10 (普通)

E P

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
The hotel is beautifully decorated and very clean. We didn’t have a great night sleep due to the aircon in the room not being very powerful, so it didn’t really cool down the room.
2023 年 10 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear MrWe really appreciate your comments regarding your stay at Palazzo Tirso Cagliari MGallery. It's always a pleasure to receive positive feedback.We are sorry for the inconvenience, thank you for sharing this problem with us so that we can remedy it as soon as possible and ensure that it does not happen again in the future.Thank you again for sharing your experience and we hope your next visit is as enjoyable as the last.Kind regards,Guest Relations Manager

8/10 (良い)

Julia

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Great location and beautiful room, but I am not a fan of glass bathroom
2023 年 10 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 6 日)
Dear Julia, we appreciate your comments regarding your memorable stay at Palazzo Tirso Cagliari MGallery.Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager

10/10 (非常に良い)

Sara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was really beautiful! Just renovated, has lots of digital technology, smells amazing, beautifully decorated. Only downside is that the location is on a busy street, not much ambiance. In addition, despite staying at the hotel, chairs at the beach cost the guest. Parking is an additional 20 euro per night.
2023 年 9 月に 4 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 6 日)
Dear Sara,thank you for taking the time to tell us about your experience at Palazzo Tirso Cagliari MGallery.We're sorry that some aspects of the experience did not meet your expectations. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Relations Manager

6/10 (普通)

Jennifer

カップルで旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Nice hotel but found reception staff to be unhelpful, dismissive and quite rude. Had a issue with with one of our rooms TVs, got told it’s a hotel wide issue, except it worked fine in our other room. Didn’t do anything to resolve it so was unusable the whole stay.
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 29 日)
Dear Jennifer,Thank you for taking the time to tell us about your experience at Palazzo Tirso Cagliari MGallery. We're sorry that your experience did not meet your expectations.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Relations Manager

8/10 (良い)

Simon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The roof top pool in centre of the city was the highlight. Great food too
2023 年 9 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 6 日)
Dear Simon,we very much appreciate your comments about your memorable stay at Palazzo Tirso Cagliari MGallery.Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel.Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager

8/10 (良い)

Rubén

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un buen hotel con un MAGNIFICO buffet de desayuno pero nada más. Para ser un 5 estrellas se queda un poco corto
2023 年 9 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Rubén,Thank you for taking the time to tell us about your experience at the Palazzo Tirso Cagliari MGallery We are sorry that the experience did not meet your expectations.At MGallery, we strive to provide a superior service experience for every customer, and we appreciate your sharing your concerns.Sincerely,Guest Relations Manager

10/10 (非常に良い)

Oscar、Charlotte

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent New Hotel, Breakfast really good and the service is 5 stars.
2023 年 9 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Oscar,we appreciate so much your feedback and we thank you for the great review about your experience in Palazzo Tirso Cagliari - MGallery.We are glad that you enjoyed your stay and we hope to see you again very soon! Sincerely,Guest Relations Manager

10/10 (非常に良い)

Demetrius

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Palazzo Tirso Hotel was an amazing experience. The Staff was A , the food was delicious, and my suite was elegant. Demetrio and Giavani, the night concierge when I arrived were the best and made sure we had everything we needed. Loved the hotel breakfast.
2023 年 9 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 15 日)
Dear Demetrius, we very much appreciate your feedback about your memorable stay at Palazzo Tirso Cagliari MGallery. Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel. Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager

10/10 (非常に良い)

Wai Ling Jackie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel
Our staying was quite pleasant. We had received a warm welcoming. The room was comfortable with the good size of bathroom. The morning breakfast was delicious and the location is nearby the seafront. Except the swimming pool is a bit tiny.
2023 年 9 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 15 日)
Dear Guest, we very much appreciate your feedback about your memorable stay at Palazzo Tirso Cagliari MGallery. Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel. Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Fantastic, brand new property. Great dining options and rooftop. In-room amenities and quality of finishes is very nice. Concierge desk is knowledgeable and swift when information or off site bookings are needed. Will return.
2023 年 9 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Micheal, we very much appreciate your comments about your memorable stay at Palazzo Tirso Cagliari MGallery. Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel. Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards

10/10 (非常に良い)

Shanya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Shanya,we appreciate so much your feedback about your memorable stay at Palazzo Tirso Cagliari MGallery. Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel. Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards!

10/10 (非常に良い)

Amanda

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
TOP TIER
I will only stay at this hotel if I’m in Cagliari, too notch service and comfort
2023 年 8 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Guest,we appreciate so much your feedback and we thank you for the great review about your experience in Palazzo Tirso Cagliari - MGallery.We are glad that you enjoyed your stay and we hope to see you again very soon! Sincerely,Guest Relations Manager

10/10 (非常に良い)

jean francois、rosemere

2023 年 8 月に 6 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Jean Francois,we appreciate so much your feedback and we thank you for the great review about your experience in Palazzo Tirso Cagliari - MGallery.We are glad that you enjoyed your stay and we hope to see you again very soon! Sincerely,Guest Relations Manager

10/10 (非常に良い)

Angela

2023 年 8 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Angela,we appreciate so much your feedback and we thank you for the great review.We are glad that you enjoyed your stay in Palazzo Tirso Cagliari - MGallery, and we hope to see you again very soon! Sincerely,Guest Relations Manager