8 つの屋外プール、プール パラソル
利用可能日を確認

ガルサ ブランカ ロス カボス - オールインクルーシブの口コミ

5 out of 5
ガルサ ブランカ ロス カボス - オールインクルーシブ
Carr Transpeninsular Km. 17.5, Corredor Turístico Los Cabos, Cabo San Lucas, BCS

口コミ

9.0

とても素晴らしい

評価 10 - 664 件の口コミ中 497 件が非常に良い" "
評価 8 - 664 件の口コミ中 76 件が良い" "
評価 6 - 664 件の口コミ中 43 件が普通" "
評価 4 - 664 件の口コミ中 22 件が不満" "
評価 2 - 664 件の口コミ中 26 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Patricia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay in Garza Blanca! The property was phenomenal, rooms were nice, staff were great and the food was great! Best all inclusive food we’ve had by far. Looking forward to staying here again!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Oscar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great and excellent hotel, we had a great time, thank you very much Garza Blanca team for all the great services and great atmosphere 🙂
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Shenglin

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

Jeffrey

カップルで旅行
Excellent resort! Everything exceeded our expectations. We normally cruise every year but know have found a replacement. A couple of minor negatives were no explanation of how the process of signing for your purchases. An amount is shown on the bill for gratitudes and we thought that that amount was included. It is only a suggestion and the tip amount must be entered. Dinner at the Italian and Mexican restaurants were delightful and service was excellent. Our dinner at the steak house was average and service and wait staff seemed upset. All in all, we can’t wait to return.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Hormoz

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was good
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear HormozOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Kristin Mei Cruz、HAYWARD

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Kristin Mei CruzOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Yanan

良かった点 : 設備とサービス、施設のコンディションと設備
all
2024 年 5 月に 6 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear YananOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Angela、Madison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The food was amazing! The staff were so friendly and accommodating.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Anet

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
New property with eco friendly amenities. Very nice and clean with professional staff. The wait staff at cafe and restaurant go out of their way to serve and accommodate. Did breakfast at poolside restaurant and food was excellent with great variety. Drinks were very good at all bars. Will definitely come back again.
2024 年 5 月に 2 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear AnetThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Mervy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property clean and staff were very helpful and friendly. Linen wasn't changed as advertised.
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Shaniece

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very clean as well as the surrounding area.
2024 年 5 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear ShanieceOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Sidney

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a beautiful place however they always seem to try and charge additional fees. For example, they tried to charge me a $225 “resort fee” no explanation other than Expedia said they had to do it. They did not upgrade my room even though I’m a VIP member and they had rooms available.
2024 年 5 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear SidneyI appreciate the time you took to share your experience with us! I am very sorry to learn that your recent stay didn’t go as expected. Please note that the upgrades are based on availability. We remain at your service. Warm Greetings, Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

NEVILLE

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
5 star
2024 年 5 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear NevilleOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Elyse

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was amazing
2024 年 5 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear ElyseOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

isabella

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good service
2024 年 4 月に 6 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear isabellaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Dave Moo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
5 Diamond Residence - Elegant and flawless beyond what the pictures show on Website. Best Experience Hotel and Resort I have ever had. Plan to go back soon and buy some residential points there with Tafer Properties.
2024 年 5 月に 2 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Dave MooThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Krzysztof

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with great amenities and amazing staff.
2024 年 5 月に 7 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear KrzysztofOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

6/10 (普通)

Annie、Chandler

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
We do’nt eat diner so the stay was too expensive for us. Also they had too many parties . The place is for younger peoples.
2024 年 4 月に 8 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear AnnieThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Angelica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the beautiful pools and hotel ambiance. We loved the customer service, the staff went above and beyond to assist us. We loved talking to Rebecca, Daniel, Luis and Yeni at the lobby bar, wonderful human beings. We will definitely visit again.
2024 年 5 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear AngelicaWe are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Giovanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear GiovannaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

dina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is beautiful. Staff and service is exceptional and dining and food is the best I have ever had at an AI.
2024 年 4 月に 5 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear dinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Ramon Carlos

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Está excelente todo muy bien.
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 1 日)
Estimado Ramon CarlosGracias por darnos la oportunidad de recibirlo en Garza Blanca Resort & Spa Los Cabo y por tomarse el tiempo para compartir su calificación de 5 estrellas con nosotros.¡Estamos ansiosos por darle la bienvenida de nuevo!Atentamente,Arturo EspondaGerente GeneralGarza Blanca Resort & SPA Los Cabos

10/10 (非常に良い)

Divya

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay at the Garza Blanca! We went with an 18m old toddler and were very comfortable throughout. The one-bedroom suite is perfect as it’s got a fairly noise proof partition between the bedroom and living area, combined with the well stocked kitchen and laundry made it ideal for a stay with a baby. We also used the hotel babysitting service, which was excellent. Good dining options and great pools for both adults and kids!
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Divya We are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Caden J

2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Caden JOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Jerry

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 4 月に 6 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear JerryOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

rowena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our first trip to Los Cabos and I am impressed with Garza Blanca Los Cabos Resort. The staff are so friendly. Everywhere is shinning clean. Four restaurants offered delicious food. We love everything there and will come back. We had a wonderful relaxing time.
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear rowenaThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property! All inclusive is well worth it. The steak house is really nice! Amazing staff
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear NicholasOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

anita Babaei

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful fairly new property. Staff was wonderful. If staying more than 4/5 days you might need to go outside to have verity option. Also, we went during slow season and I am not sure if music and activities will be better during high season. Young crowds may find it a bit boring. Other than that excellent.
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear anita babaeiThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Los Cabos team to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Cheryl

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was absolutely amazing! We were welcomed with champagne and the check in process took less than 15min. We enjoy a buffet lunch while waiting for our room but I must say the grounds, the staff and the room was top tier! 9 pools including the adults only rooftop area! 10 out if 10! Did I mention they have snacks in the mini bar that’s replenished daily! Definitely coming back!
2024 年 4 月に 5 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Cheryl, On behalf of the management and staff, allow me to thank you for sharing your fabulous comments.We are thrilled that you loved Garza Blanca Resort & Spa Los Cabos and had such a fantasticexperience. We are delighted that you loved it just as much as we did!Thank you once more for writing about your extraordinary experience, and we will be waiting foryou to join us soon again and make yourself at home soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Seungjoon

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great
2024 年 4 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear SeungjoonOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

2/10 (非常に不満)

Stacy

2024 年 4 月に 1 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Stacy I appreciate the time you took to share your rate with us!I am very sorry to learn that your recent visit didn’t go as expected. We wouldve love to know your detail feedback as is highly important to us. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Julie、San Diego

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property. Very clean and safe. Rooms are spacious and luxurious. Staff are very friendly, easy to communicate with, and eager to help.
2024 年 4 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear JulieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Crystal

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, very clean staff was amazing. Suites were beautifully decorated with many details. I would definitely stay again!
2024 年 4 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear CrystalOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

catherine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
beautiful grounds and pools. rooftop bar and restaurants were nicely appointed. staff were friendly. rooms were very clean and new. whole resort was quiet, gym had lots of equipment. service everywhere was great.
2024 年 3 月に 5 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear catherineThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Shirley

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is nice and clean. We love the heated outdoor pool. That isc definitely a plus. But when we check in the front desk told us there is no room for upgrade and we need to wait for the room we booked as well. She said will call us when the room is available. We waited for more than 3 hours abd really tired. I went to the front desk chocked again. The room was ready and the keys just sitting there and nobody bothered to call us. Very disappointed!
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear ShirleyThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

April

2024 年 4 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear AprilOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Amber

2024 年 4 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear AmberOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Ahsan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay. Pool food was mastered to the max and great. Sushi restaurant was the worse sushi I had lower than ralph supermarket sushi and I could not finish my food that said all other restaurants were great. The sushi place staff was great too they simply need to actually have a sushi master re evaluate their food
2024 年 4 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear AhsanThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Bruce Jordan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 3 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Bruce JordanOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 (不満)

Whitney、Vallejo

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Not impressed at all. At check in we were told you need a reservation for all dinners. They only had one for us the 1st night at 10pm ! The rest of the nights had no availability. Imagine that! We ended up physically going to each restaurant and getting a reservation ourselves. The food was really good at Noi and at the sushi and both had great service. However Bocados was terrible. With a reservation we waited 1.5 for our table, cold food and bad service. At some point I got bad food poisoning and am assuming it was there. Also expect a wait for breakfast everyday. Pools are terrible because there are no chairs available. They allow people to save them at 4am and so people block several at a time and a lot of times never even bothered to use them. We had 2 adults and 2 children and had a Junior Suite. There is not one drawer and has a very small area to put things in the closet. Definitely not enough room for 4 people for several days. We had to leave our suitcases on the floor with our clothes in them. Not what I expected in a luxury hotel. Staff seemed very unhappy and not really into customer service. We frequent Cabo and this is the first hotel we have experienced this. When you chose a 5 star hotel you expect more. No perks from Expedia were offered. Definitely not coming back.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear JamieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Jacquelynn Irene

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love how beautiful the resort was. The views are amazing. The staff was friendly and helpful. I love direct beach access as well. We had an amazing time and plan on returning.
2024 年 3 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Jacquelynn IreneThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Sheena Alease

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Sheena AleaseOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Sabrina、Valley Village

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful property
2024 年 3 月に 4 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear SabrinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Angel-lynn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was good. Resort was clean. Rooms were a good size. We did order an ocean view king size room but to see the ocean you had to go out onto the balcony and look over so I wouldn't technically call it ocean view. Partial ocean would be more like it. No chairs by the pool as the resort lets people reserve chairs by putting things on them early in the morning and then there are none left. Lobby bar was pretty quiet. It's a pretty hotel and good location.
2024 年 3 月に 5 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Angel-lynnThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. We are thrilled to read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome facility with great service. Limited lunch options with very average food at best. Not five star for sure!! Disappointing
2024 年 3 月に 5 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Frank, Thank you very much for sharing your comments about your recent stay with us. We are honored to have been chosen as your hosts and I deeply regret not having lived up to your expectations on this occasion. At Garza Blanca Resort & Spa Los Cabos we pride ourselves on the quality of the food and drinks and all the service we provide, and our number one objective is to completely satisfy our guests expectations and needs. I sincerely hope you give us a chance to have you back and ensure you live the Garza Blanca Los Cabos experience we have become known for. Warm Greetings, Arturo EspondaGeneral Manager

8/10 (良い)

john

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Hotel
2024 年 3 月に 5 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear john On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 (非常に良い)

Jack Elwyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent resort. Food easily the best I’ve had in Mexico. Rooms were large and well appointed. Plenty of pools to pick from. Would highly recommend.
2024 年 3 月に 7 泊滞在
gblcからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Jack Elwyn Thank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Jiao、Vancouver

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
gblcからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear JiaoOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 (良い)

Melinda、Draper

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There is a sales pitch with the concierge that is off putting when you first arrive. Our VIP access included a room upgrade and early check-in — we did not receive either.
2024 年 3 月に 3 泊滞在
gblcからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Melinda, I appreciate the time you took to share your experience with us! I am very sorry to learn that your recent Check In didn’t go as expected. Please note that the upgrades and early Check In are based on availability. We remain at your service. Warm Greetings, Garza Blanca Resort & Spa Los Cabos