2/10 (非常に不満)
宿泊されたお客様
家族旅行
2023 年 8 月 8 日
気になった点 : 清潔度、客室の快適度
Never again.
2 adults and 3 kids travelling. We arrived and within 30 minutes had to leave due to an all out adult asthma attack caused by the air quality of the property. Back entrance has a dangerous portion of a fence blocking stairs that you need to move to get to the backyard. The property was older and has evidence of leaks and mold, and after feeding my kids dinner, we found cockroach poop in the kitchen in the utensil drawer and on the counter. We informed the owners at midnight after driving over 2 hours to the only available hotel that we were not able to stay at the property because it caused breathing issues. The owner responded via email that they had no insect or mold issues and it was probably droppings from the occasional mouse they had. The photos make this place seem ideal and the location was cute, but it is in need of some major attention and updates. Interactions with company and owner were less than pleasing and they only seem to care about money. They stated in an email that photo evidence wasn't good enough so they won't refund anything. Just a nasty experience all around.
宿泊されたお客様
2023 年 7 月に 3 泊滞在