The property was clean, but looks well used and in need of a good remodel. It recently changed ownership, and in the transition they lost our reservation, even though we had prepaid through Expedia. We ended up having to pay for the room again. Then had to contact Expedia for a refund.
James
2022 年 9 月に 1 泊滞在
2/10 (非常に不満)
Gloria
グループ旅行
2022 年 8 月 23 日
気になった点 : 客室の快適度
not good customer service from Hotels.com
my original reservation was cancelled and you, Hotels.com did not notify me. I called a few days early and was able to get a room on my own. I tried to get an actual person to call me or email me as I gave the "chat" person both when asked. I didn't get good customer service from your site.
Gloria
2022 年 8 月に 3 泊滞在
8/10 (良い)
John
2022 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable clean property for the price. I would stay there again.
John
2022 年 8 月に 1 泊滞在
4/10 (不満)
Shane
家族旅行
2022 年 8 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The sheets were clean. The bedding on top needs cleaned or replaced. The receptionist that checked us in was rude and offered no help working through a problem they had between the hotel and Expedia.