*Food & Drink*
Drink menu was pretty large with options, food menu was a bit basic with a lot of overlap between lunch and dinner. On the pricey side for what you are ultimately getting but did taste good. People getting high tea in the conservatory looked to have a good time
*Room & Bed*
Room feels a bit dated and worn down (ex stained ripped carpet). Room was overall clean and had necessities, temperature/heating was good. Bed was quite old with a very soft old spring mattress, probably the area that could benefit the most in terms of an upgrade in the room.
*Common Areas & Internet*
Free wifi throughout the location with stronger speeds in the lobby/library area compared to the rooms, in case you need to take work calls.
As the location is very family friendly, you will need to deal with kids running and screaming through the hallways at most hours of the day. There is a cinema in the lower level for kids to watch and be occupied alongside a kids library.
*Overall Service*
Nice traditional building with scenery and charm. Service could have been better in terms of speed/availability. Would recommend for parents/young family looking for a getaway, not the best for someone looking to get rest with some peace and quiet.
宿泊されたお客様
2024 年 3 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2024 年 3 月 3 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Luxury in price but not much else
The hotel described its proposition as luxury family hotel, other than the price, little else is luxury. The bath tub is scratched, hot food at breakfast and dinner took time to come, choice of fruits was limited at breakfast and the lift was broken. Although, individual staff members were all very friendly. It felt like they were trying hard to maintain a run down place.
宿泊されたお客様
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Neil
出張
2024 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic property with friendly staff
Neil
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Andrew
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable Stay
Comfortable, spacious room, friendly and efficient service, good breakfast. Having a pleasant walk in the grounds was an added bonus.
Andrew
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
John
出張
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent customer service from every point.
John
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
David
出張
2024 年 2 月 1 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice place
Big place, not many staff, find yourself waiting a long time to be served.
Staff are lovely, very friendly, food was very nice albiet pricey.
Very quiet hotel, which was nice.