My husband said the meal we had at high tea was the best food he has ever ate in his life! I would agree the food at dinner and breakfast was exceptional. Staff so friendly and helpful. Only issue was the air conditioner system and the bed wasnt very comfy. Minor though and we had an excellent stay. Cant wait to come back!
Kirsty Lee
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Sara
カップルで旅行
2024 年 4 月 19 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”.
Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen.
They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday.
Restaurant closed early in the evening, we ordered Chinese which was the only option.
The ceiling panels in the spa are almost falling down. The steam room was out of order.
The gym requires an additional payment, no note on that on their website.
Definitely not worth the steep price. Never going back.
The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
Sara
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Adam
カップルで旅行
2024 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it.
The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something.
The hotel room was very clean, super large bed and very good shower.
I was so happy with this choice and would happily stay there again.
Adam
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Natalie
家族旅行
2024 年 4 月 9 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
stayed overnight for mum birthday had a great sea view room
Natalie
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Peter
2024 年 4 月 7 日
Peter
2024 年 4 月に 1 泊滞在
8/10 (良い)
James
2024 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
James
2024 年 4 月に 2 泊滞在
8/10 (良い)
Elizabeth
家族旅行
2024 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was good at the property! Staff courteous friendly and obliging. An excellent location with everything you need for an enjoyable break away from home!Would definitely go back.
Elizabeth
2024 年 3 月に 3 泊滞在
6/10 (普通)
thomas
カップルで旅行
2024 年 3 月 29 日
気になった点 : 設備とサービス
It was very pretty. The room itself and carpet was very dated. The toilet would intermittently run for hours.