Very nice property and all of the staff were very nice and helpful.
Doug
2024 年 8 月に 1 泊滞在
6/10 (普通)
Tammy
家族旅行
2024 年 7 月 22 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
Tammy
2024 年 7 月に 1 泊滞在
6/10 (普通)
Karen
グループ旅行
2024 年 6 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
Karen
2024 年 6 月に 2 泊滞在
8/10 (良い)
Wayne
出張
2024 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
So many great things about this hotel
Great hotel in a stunning location with even more stunning views. Lovely pool and breakfast looking over the sea was spectacular. Bathroom was new and rooms nice, but its an older hotel so parts of it were a bit shabby. Great staff, entertainment, pool area were fab!
Wayne
2024 年 6 月に 1 泊滞在
8/10 (良い)
Lewis
出張
2024 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lewis
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Anna
2024 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Anna
2024 年 6 月に 1 泊滞在
6/10 (普通)
Gustav
2024 年 5 月 30 日
Gustav
2024 年 5 月に 1 泊滞在
8/10 (良い)
Robert
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Although our De-lux room was a bit dark and unwelcoming; it was well appointed and adjacent to residents seaview lounge area.
However; top marks to both Expedia & Bay Hotel for their speedy and very reasonable consideration ie refund- due to health issue resulting in early return home.
Robert
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
antony
2024 年 5 月 25 日
antony
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
David
出張
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Bay stay
Claire at reception was great
David
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
John、Northville
グループ旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was awesome and friendly. Helped accomodate a very late check in.
John
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Michael
カップルで旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
Michael
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Kerri
出張
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kerri
2024 年 5 月に 1 泊滞在
8/10 (良い)
Alana
2024 年 5 月 8 日
良かった点 : 清潔度
Alana
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Kirsty Lee
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband said the meal we had at high tea was the best food he has ever ate in his life! I would agree the food at dinner and breakfast was exceptional. Staff so friendly and helpful. Only issue was the air conditioner system and the bed wasnt very comfy. Minor though and we had an excellent stay. Cant wait to come back!
Kirsty Lee
2024 年 5 月に 1 泊滞在
8/10 (良い)
annabel
グループ旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not worth the cost
Rooms are cramped so little space for 2 suitcases. The pool was closed. The view was nice but not great . The beds have coil springs which you feel and they are noisy
annabel
2024 年 5 月に 1 泊滞在
8/10 (良い)
John
2024 年 5 月 2 日
John
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Sara
カップルで旅行
2024 年 4 月 19 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”.
Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen.
They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday.
Restaurant closed early in the evening, we ordered Chinese which was the only option.
The ceiling panels in the spa are almost falling down. The steam room was out of order.
The gym requires an additional payment, no note on that on their website.
Definitely not worth the steep price. Never going back.
The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
Sara
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Muriel
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muriel
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Adam
カップルで旅行
2024 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it.
The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something.
The hotel room was very clean, super large bed and very good shower.
I was so happy with this choice and would happily stay there again.
Adam
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Natalie
家族旅行
2024 年 4 月 9 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
stayed overnight for mum birthday had a great sea view room